Online Support
The best 50 Online Support AI tools - Free & Paid
Explore 50 AI for Online Support
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
Helploom combines live chat, a shared inbox and an AI chatbot trained on your knowledge base to automate 24/7 multilingual support, searchable help center, analytics, escalation to human agents, and developer integration via a JS widget and REST API.
Freemium
ExamOnline offers a secure remote proctoring solution for online examinations, featuring customizable settings, AI-based monitoring, and a secure browser. It integrates with LMS, ensuring exam integrity while reducing logistical costs for organizations.
Freemium
LiveChatAI uses GPT‑4o to transform a knowledge base into a chatbot that auto‑resolves ~70 % of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
Freemium
- $39/mo
BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40 % of tickets, while a copilot drafts replies and suggests knowledge‑base content. Built‑in automation updates CRM, processes refunds, and speeds response times.
Subscription
- $7499/mo
klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.
Freemium
Ringly.io provides AI-driven phone support for Shopify store owners, enhancing customer service with automation. It streamlines interaction management, maintains privacy, and includes tracking features for optimizing support strategies and improving customer satisfaction.
SupportAI integrates ChatGPT to create personalized AI chatbots for real-time customer assistance. It handles diverse content, multiple languages, and boosts user engagement via lead capturing, data integration, and feedback collection.
Free trial
- $29/mo
Gleap unifies customer support across channels, offering AI agents, live chat, email automation, and onboarding tools. It captures real‑time bug reports and feedback, links tickets to product roadmaps, and enables team collaboration from one dashboard.
Freemium
- $39/mo
IsOn24 automates call center tasks with AI, handling calls, texts, and chat using pre‑recorded or custom voices. It collects caller data, schedules appointments via integrated calendars, and pushes leads to CRMs, offering 24‑hour engagement without a front desk.
Subscription
- $59/mo
The Fin2 AI chatbot is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.
Freemium
Stonly is a knowledge management platform that enables the creation of interactive guides to enhance self-service support. Its AI-driven automation aids agents in resolving tickets efficiently, improving first-touch resolution rates and reducing support volume.
Freemium
Pylon is an AI-native support platform for B2B environments that automates communication and workflows across channels like Slack, email, and Teams. It enhances knowledge management and provides tools for account intelligence and ticket management, improving support efficiency.
Free trial
Helply is an AI customer support platform that automates tier-1 helpdesk tasks, handling billing lookups, invoice delivery, plan changes and refunds, integrating with helpdesk tools, training on uploaded docs, surfacing documentation gaps and providing operational insights.
Freemium
TutorOcean combines human tutors with AI, offering on‑demand tutoring, a teacher AI copilot for lesson planning, grading, and personalization, and interactive classrooms with video, whiteboard, chat, coding editor, and session recording in multiple languages.
Freemium
Help.center imports help articles from Intercom, Zendesk, Freshdesk, and Crisp, trains an AI model, and delivers instant answers via chat or search on a branded site. If the AI fails, queries route to an agent inbox for quick resolution.
Free
DOO consolidates chat, email, WhatsApp, Instagram, and website messages into a single inbox, offering multilingual AI agents that handle text, voice, images, and files. It provides real‑time sentiment analysis, automated workflows, and analytics dashboards to improve CSAT and conversion rates.
Freemium
24/7 AI therapist providing conversational support for anxiety, depression, stress, and relationship issues. It uses CBT, DBT, and psychodynamic methods, tracks emotional patterns, offers personalized suggestions in 26 languages, and respects privacy for all users.
Free
CoSupport AI is an AI-driven chatbot that accelerates customer service by resolving inquiries three times faster. It automates requests, reduces workload, and integrates with platforms like Zendesk and Freshdesk to enhance operational efficiency and customer satisfaction.
Subscription
Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.
Free trial
Language i/o is a multilingual translation tool for customer support, providing real-time translation across platforms like Salesforce and Zendesk. It enhances communication in over 150 languages, improving workflow and agent productivity while maintaining data security.
Freemium
QueryPal automates customer support by generating real‑time email and ticket drafts, analyzing sentiment, and deflecting common queries. It supports hosted, self‑hosted, or managed deployments and meets SOC 2 and GDPR compliance.
Free trial
SiteSpeakAI automates customer support with a custom-trained GPT chatbot, handling up to 300 tickets monthly. Train it with diverse sources, track visitor interactions for better knowledge base and enhance lead conversion rates.
Free trial
AIHelp is a customer‑service platform offering AI‑powered chatbots, live messaging, push notifications, and auto‑form tools. It provides a mobile SDK and web API for embedding customizable chat, AI assistants, and workflow automation, enabling high‑scale, low‑response‑time support.
Freemium
- $46/mo
Chatbase builds and deploys AI customer support agents trained on business data, integrates with CRMs, Zendesk, Slack and WhatsApp, enables automated workflows, human escalation, analytics, multilingual support, and security controls (SOC 2, encryption).
Freemium
- $32/mo
Helpjuice is a knowledge base software that centralizes FAQs, guides, and SOPs, enhancing internal knowledge sharing and customer support. It features AI search, analytics, and collaboration tools to streamline information management and improve productivity.
Free trial
Hoop automates support tickets for Shopify subscription brands, integrating with Gorgias, Zendesk, Freshdesk, Front, Help Scout, and Gmail. It uses real‑time Shopify and subscription data to draft replies, streamlining order, return, billing, and subscription queries.
Subscription
- $199/mo
Tidio is an AI-powered chatbot that automates customer support across live chat, email, and social media, handling up to 64% of interactions. It seamlessly integrates with help desks for human handoffs and provides analytics for performance tracking.
Freemium
Mando AI offers 24/7 customer service for SMEs by managing queries across platforms with customizable AI agents. It integrates with tools like Google Drive and Slack, providing analytics for improved interactions while prioritizing security and transparency.
Free trial
Sweepr unifies app, web, chat, and IVR into a single interface for telecom and ISP operators. It blends large‑language‑model flexibility with telco heuristics for real‑time support, compliance, and efficient human‑in‑the‑loop escalation.
Paid
Jarvis Helpdesk delivers AI‑powered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives real‑time agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.
Freemium
- $6.67/mo
Intellichat is an AI-powered customer support chatbot that provides 24/7 assistance on websites. It enhances visitor engagement through real-time interactions, offers customizable features, and integrates easily with a simple code snippet.
Free
Duck.ai offers anonymous access to popular AI models. It ensures privacy by keeping conversations untracked and outside AI training data, with seamless model switching.
Free
Kayako is an AI help desk platform that automates ticket management and response workflows, offering features like AI-powered triage and omnichannel support to enhance operational efficiency and improve customer service without increasing team size.
Subscription
- $79/mo
Chaport is an all‑in‑one customer messaging platform that delivers live chat on websites, email, and messaging apps, 24/7 chatbot automation, a knowledge base, mobile sync, and extensive integrations to streamline sales, support, and marketing.
Freemium
Asyntai is a customizable AI chat support tool that provides instant, brand-aligned responses. It deploys easily via a JavaScript snippet and offers multi-language support with average response times of 3 seconds.
Free trial
- $39/mo
Onsen offers AI‑driven emotional support and coaching through chat, voice, and artwork journaling. Its guided sessions, customizable avatars, and memory feature deliver context‑aware resilience training across devices, encrypting data for privacy.
Free
m3u8 player online is a browser-based HLS player and downloader that plays live and on-demand streams with adaptive bitrate switching, while also enabling in-browser conversion of m3u8 files to MP4/WebM/MKV and batch downloading with resume support.
Free
Aidbase unifies chatbot, knowledge base, ticket forms, and email inbox into one AI‑powered support hub. It auto‑trains on documents, web content, PDFs, and video transcripts, integrates via APIs/Webhooks to Slack, Shopify, and more, while ensuring GDPR‑compliant EU data security.
Subscription
- $29/mo
Aide deploys AI agents across platforms like Zendesk, Shopify, and Salesforce to automate ticket conversations, auto‑tag, route, and trigger actions. Its Copilot surfaces guidance, reducing agent context‑search, while analytics uncover trends and the solution meets SOC 2, GDPR, and HIPAA compliance.
Freemium
Inline Help provides AI-powered, in-app contextual support by turning knowledge bases into guidance, offering no-code tooltips, an embeddable chatbot and ticket form, multilingual coverage, and analytics to reduce support tickets and improve product adoption.
Free trial
- $97/mo
Verloop.io is an innovative AI platform that delivers advanced conversational solutions for automated customer support. It improves customer experience through personalized interactions, high automation rates, operational streamlining, and efficiency boost in multiple industries.
Free
Supademo records user interactions and auto‑generates guided walkthroughs for web, mobile, and desktop apps. It offers HTML cloning, screenshots, Figma integration, multi‑language voiceovers, branching logic, analytics, and CRM integration to accelerate onboarding and support sales cycles.
Free trial
Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Real‑time dashboards, workflow macros, co‑browsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.
Free trial
- $29/mo
My AskAI integrates into helpdesk platforms, automatically answering up to 75 % of tickets by learning from internal docs. It supports multilingual chat, live translation, intelligent escalation, Copilot drafts, insights, API customer data, with isolated encryption.
Subscription
- $199/mo
ComfyOnline lets users run ComfyUI workflows online, automatically installing dependencies and models. It auto‑generates APIs for image, video, audio, and text generation, supports advanced services, LLMs, custom nodes, and scales with traffic.
Subscription
- $70/mo
SupportAgent.ai is an AI tool that creates automated draft replies for support agents by learning from previous replies and adapting to the writing style.
Free trial
- $29/mo