What is Richpanel?
Richpanel, Richpanel is an AI-powered customer service platform tailored for ecommerce businesses. It streamlines customer service operations by integrating the entire tech stack, providing a multichannel agent console, automations, reporting, analytics, and various integrations.
The platform offers a collaborative and time-saving help desk, a customer portal for self-service, and tools for order management, returns, exchanges, and a branded help center. Richpanel's AI capabilities, such as the GPT-4 powered self-service portal, enhance support by enabling faster responses and increased efficiency, ultimately boosting customer satisfaction and retention.
â Key features
Richpanel core features and benefits include the following:
- âī¸ AI-powered customer service platform.
- âī¸ Multichannel agent console.
- âī¸ Automations.
- âī¸ Integrated tech stack.
- âī¸ GPT-4 powered self-service portal.
âī¸ Use cases & applications
- âī¸ Automate customer support inquiries and provide quick responses using Richpanel's AI-powered self-service portal, powered by GPT-4, ensuring faster resolution times and improved customer satisfaction.
- âī¸ Manage returns and exchanges efficiently with Richpanel's integrated tools, streamlining the process and enhancing the overall customer experience with seamless communication and resolution.
- âī¸ Utilize Richpanel's multichannel agent console to centralize customer interactions from various platforms, providing agents with a comprehensive view to deliver personalized and effective support across all touchpoints.
đââī¸ Who is it for?
Richpanel can be useful for the following user groups:
đ° Pricing plans
Richpanel offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.
Richpanel pricing packages
- Free plan : $0/mo (billed annually)
- Starter plan : $42/mo (billed annually)
- Regular plan : $500/mo (billed annually)
- Enterprise plan : custom
** Pricing packages are subject to change. Always verify pricing information here
âšī¸ Find more & support
You can also find more information, get support and follow Richpanel updates on the following channels:
- Richpanel Website (Login/Sign up)
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