What is Chaport?

Chaport is a customer messaging platform that provides live chat, chatbot automation, multi‑channel support, and a knowledge base in a single interface. The live chat feature enables real‑time conversations on websites, email, Facebook, Telegram, and Viber, while chatbots answer common queries, qualify leads, and collect feedback 24/7.

Users can create a self‑service knowledge base with an FAQ bot that suggests relevant articles during chat. The tool offers native mobile apps for iOS, Android, Windows, and macOS, ensuring instant synchronization across devices. Integration capabilities include more than 4,000 apps via Zapier and a flexible API for custom connections to CRMs and other business systems.

Chaport’s features such as auto‑invitations, typing insights, saved replies, and detailed customer information support efficient sales, support, and marketing workflows for startups, SMBs, and enterprises across industries like automotive, e‑commerce, education, and travel.

Chaport pricing Freemium

Free $0

Pro $29 - 39/mo

Unlimited $99 - 129/mo

Verify on the official pricing page.

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Chaport user reviews

Based on 26 reviews, 73.1% of users recommend Chaport, rated highly for value for money.

recommend

don't

26 reviews

Liked for

Worth the price 17 of 19

Easy to use 14 of 19

Quality results 12 of 19

Good integrations 9 of 19

All key features 5 of 19

Disliked for

Lacks integrations 5 of 7

Missing features 4 of 7

Inconsistent results 3 of 7

Hard to use 2 of 7

Would you recommend Chaport?

Recommend this tool?

Chaport's key features

Real-time live chat support
AI-powered chatbot automation
Unified multi-channel messaging
Integrated knowledge base and FAQ
Cross-platform mobile and web apps
Extensive API and app integrations
Customizable chat widget design

Chaport use cases

Provide 24/7 automated customer support on your website using Chaport’s chatbot and knowledge‑base integration, instantly answering queries and reducing support tickets
Seamlessly integrate Chaport’s live‑chat with your CRM and email systems, automatically logging conversations, triggering follow‑up tasks, and boosting sales conversions
Leverage multi‑channel messaging and mobile sync to engage customers on WhatsApp, SMS, and social media, gathering real‑time feedback and upselling opportunities