What is Chaport?

Chaport is a customer messaging software solution that offers live chat and chatbot features for businesses of all sizes and industries.With Chaport, you can enhance customer support and automate sales interactions by adding a live chat widget to your website.

The platform allows you to connect with customers across multiple channels including Facebook, Telegram, and Viber, all from one place.Chaport also offers a knowledge base feature, encouraging customer self-service with an FAQ bot that suggests relevant articles in real time.

Additionally, it provides mobile apps for on-the-go customer communication and seamless integration with over 4,000 apps via Zapier.With Chaport, you can track real-time reports on chats, optimize customer interactions with auto-invitations and typing insights, and customize the chat widget to suit your brand.

⭐ Chaport key features & benefits

Chaport offers a variety of features and benefits that make it a top choice for various users. These are some of the key features:

  • ✔ī¸ Live chat widget integration.
  • ✔ī¸ Chatbot feature.
  • ✔ī¸ Multi-channel communication support.
  • ✔ī¸ Knowledge base with FAQ bot.
  • ✔ī¸ Integration with over 4,000 apps via Zapier.

⚙ī¸ Chaport use cases and applications

  1. Automate customer support inquiries by setting up a chatbot on your website with Chaport, reducing response time and improving customer satisfaction through instant responses to common queries..
  2. Enhance sales conversions by engaging website visitors in real-time using Chaport's live chat widget, providing personalized assistance and guidance to potential customers, ultimately leading to more successful transactions..
  3. Improve customer self-service and resource accessibility by creating a comprehensive knowledge base using Chaport, where customers can easily find answers to their questions through an FAQ bot and relevant articles suggested in real-time..

🙋‍♂ī¸ Who uses Chaport?

Chaport is used by and benefiting different user groups including but not limited to some of the following users:

Businesses
Customer service teams
Sales teams
Omnichannel support teams

💰 Chaport Pricing

Chaport offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.

Chaport pricing packages

  • Free plan : $0
  • Pro plan : $29 - 39/mo
  • Unlimited plan : $99 - 129/mo

** Pricing packages are subject to change. Always verify pricing information here

ℹī¸ Find more & support

In addition to the web application, Chaport is also accessible via a mobile app that can be found on the following platforms: / Download Android app.

You can also find more information, get support and follow Chaport updates on the following channels:

How do you rate Chaport?

5 1 ratings

Breakdown 👇

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