What is Chaport?
Chaport is a customer messaging software solution that offers live chat and chatbot features for businesses of all sizes and industries.With Chaport, you can enhance customer support and automate sales interactions by adding a live chat widget to your website.
The platform allows you to connect with customers across multiple channels including Facebook, Telegram, and Viber, all from one place.Chaport also offers a knowledge base feature, encouraging customer self-service with an FAQ bot that suggests relevant articles in real time.
Additionally, it provides mobile apps for on-the-go customer communication and seamless integration with over 4,000 apps via Zapier.With Chaport, you can track real-time reports on chats, optimize customer interactions with auto-invitations and typing insights, and customize the chat widget to suit your brand.
â Key features
Chaport core features and benefits include the following:
- âī¸ Live chat widget integration.
- âī¸ Chatbot feature.
- âī¸ Multi-channel communication support.
- âī¸ Knowledge base with FAQ bot.
- âī¸ Integration with over 4,000 apps via Zapier.
âī¸ Use cases & applications
- âī¸ Automate customer support inquiries by setting up a chatbot on your website with Chaport, reducing response time and improving customer satisfaction through instant responses to common queries..
- âī¸ Enhance sales conversions by engaging website visitors in real-time using Chaport's live chat widget, providing personalized assistance and guidance to potential customers, ultimately leading to more successful transactions..
- âī¸ Improve customer self-service and resource accessibility by creating a comprehensive knowledge base using Chaport, where customers can easily find answers to their questions through an FAQ bot and relevant articles suggested in real-time..
đââī¸ Who is it for?
Chaport can be useful for the following user groups:
đ° Pricing plans
Chaport offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.
Chaport pricing packages
- Free plan : $0
- Pro plan : $29 - 39/mo
- Unlimited plan : $99 - 129/mo
** Pricing packages are subject to change. Always verify pricing information here
âšī¸ Find more & support
In addition to the web application, Chaport is also accessible via a mobile app that can be found on the following platforms: / Download Android app.
You can also find more information, get support and follow Chaport updates on the following channels:
- Chaport Website (Login/Sign up)
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