What is Chaport?
Chaport is a customer messaging platform that provides live chat, chatbot automation, multi‑channel support, and a knowledge base in a single interface. The live chat feature enables real‑time conversations on websites, email, Facebook, Telegram, and Viber, while chatbots answer common queries, qualify leads, and collect feedback 24/7.
Users can create a self‑service knowledge base with an FAQ bot that suggests relevant articles during chat. The tool offers native mobile apps for iOS, Android, Windows, and macOS, ensuring instant synchronization across devices. Integration capabilities include more than 4,000 apps via Zapier and a flexible API for custom connections to CRMs and other business systems.
Chaport’s features such as auto‑invitations, typing insights, saved replies, and detailed customer information support efficient sales, support, and marketing workflows for startups, SMBs, and enterprises across industries like automotive, e‑commerce, education, and travel.
Chaport details
- Company
- Chaport Inc.
- Jurisdiction
- Chaport registered office
- Built for
- Individuals
Chaport tech specs
- Integrations
- Zapier
Chaport pricing
FreemiumVerify on the official pricing page.
View plansChaport's key features
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Real-time live chat support
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AI-powered chatbot automation
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Unified multi-channel messaging
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Integrated knowledge base and FAQ
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Cross-platform mobile and web apps
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Extensive API and app integrations
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Customizable chat widget design
Chaport use cases
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Provide 24/7 automated customer support on your website using Chaport’s chatbot and knowledge‑base integration, instantly answering queries and reducing support tickets
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Seamlessly integrate Chaport’s live‑chat with your CRM and email systems, automatically logging conversations, triggering follow‑up tasks, and boosting sales conversions
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Leverage multi‑channel messaging and mobile sync to engage customers on WhatsApp, SMS, and social media, gathering real‑time feedback and upselling opportunities
Chaport user reviews
Based on 26 reviews, 73% of users recommend Chaport, rated highly for value for money.
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Would you recommend Chaport?
Who is Chaport for?
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Business entities
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Sales teams
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Customer service teams
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E-commerce sellers
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Product designers
Chaport FAQ
Is Chaport free?
Partly. Chaport has a free plan with usage limits, and paid plans unlock the full feature set. Plans include Pro at $29 - 39/mo and Unlimited at $99 - 129/mo.
Is Chaport safe to use?
Chaport is operated by Chaport Inc., registered in Chaport registered office. Chaport carries the TopAI.tools verified mark, which we award after a manual review of pricing transparency, published terms, public following and working functionality. It has a substantial audience that is independently measured month to month.
Is Chaport good?
Chaport has a 73% recommendation rate from 26 reviewers on TopAI.tools. Reviewers rate it highest on value for money and ease of use.
What are the best alternatives to Chaport?
The closest alternatives to Chaport are Re:amaze, Live Square, LiveChatAI, Instadesk and ChatDaddy. You can compare them side by side in the alternatives section further down this page.
What does Chaport do with my data?
Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Chaport have an API?
Yes. Chaport offers an API, so you can call it from your own applications instead of using the interface directly.
Is there a mobile app for Chaport?
Yes. Chaport has a mobile app alongside its web version.
Who made Chaport?
Chaport is built and operated by Chaport Inc., a company registered in Chaport registered office.
What does Chaport integrate with?
Chaport connects with Zapier.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.