What is Supportagent?

SupportAgent.ai is an AI tool that creates automated draft replies for support agents by learning from previous replies and adapting to the writing style. It can transform professional words into relevant replies and has a quick reply feature through a Chrome extension.

Supportagent on the web: Supportagent on X (Twitter)

Supportagent details

Company
Help Scout PBC
Jurisdiction
Delaware
Stated compliance
CCPA

Compliance as stated in Supportagent's own published documentation.

Supportagent tech specs

Integrations
Shopify

Supportagent pricing

Free trial
Startup $29/mo
Business $99/mo
Enterprise $349/mo
$29/mo is pricier than most for Writing assistant median $11.25/mo
Most Writing assistant tools start between $9 and $19.99 a month.
Refund window
30 days

Supportagent's key features

  • Creates automated draft replies
  • Learns from previous replies
  • Adapts writing style
  • Transforms professional words into relevant replies
  • Quick reply feature

Supportagent use cases

  • Saves time for support agents
  • Improves response time to customers
  • Reduces workload for customer service teams

Supportagent user reviews

Would you recommend Supportagent?

Who is Supportagent for?

  • Customer service specialists
  • Support agents
  • Help desk technicians
  • Technical writers
  • Administrative assistants

Supportagent FAQ

Is Supportagent free?

Not permanently. Supportagent gives you a free trial, after which a paid plan is required. Plans include Startup at $29/mo, Business at $99/mo and Enterprise at $349/mo.

Is Supportagent safe to use?

Supportagent states CCPA compliance in its own published documentation. Supportagent is operated by Help Scout PBC, registered in Delaware.

What are the best alternatives to Supportagent?

The closest alternatives to Supportagent are Fin AI, Quickchat, My Ask AI, Character AI and Voilà. You can compare them side by side in the alternatives section further down this page.

What does Supportagent do with my data?

Supportagent states that customer content may be used to train its models. Its privacy policy states that personal data is sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.

Does Supportagent auto-renew or offer refunds?

Supportagent states a 30-day refund window.

Who made Supportagent?

Supportagent is built and operated by Help Scout PBC, a company registered in Delaware.

What does Supportagent integrate with?

Supportagent connects with Shopify.

Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.

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