Best Customer support AI tools
Explore the top AI app list for Customer support and compare them for use cases, features and pricing. You will find AI tools that enhance customer support experiences through chatbots, virtual assistants, or sentiment analysis. Improve response times and user satisfaction with functions like automatic ticket routing or natural language understanding.
Accounting assistant
Administration
Business
Business planning
Communication Monitoring
Compliance & Verification
CRM Integration
Customer support
Document management
Domain Management
Human resources
Knowledge base management
Marketing
Omnichannel Inbox
Project management
Review Management
Sales
Team collaboration
Virtual Presence
Virtual team
Voice Communication
See all 323 AI Tools for: Customer support
Zendesk is an AI-first service platform that automates and routes customer and employee requests across email, chat, voice, social, and messaging; offers AI agents, Copilot, ticketing, knowledge management, analytics, QA scoring, and integrations for omnichannel support.
1 0
Free trial
medallia.com is an AI-powered experience management platform that captures omnichannel feedback and analyzes it to provide real-time insights. It enables teams to automate issue resolution, orchestrate personalized actions, and operationalize improvements across customer and employee journeys.
Birdeye is an agent-based marketing platform for multi-location brands, using AI to manage local presence, reviews, listings, and social posts across 200+ sites. It also automates personalized email/SMS campaigns, provides local search insights, and integrates with 3,000+ apps via APIs.
Quickchat AI is a tool that enables businesses to build chatbots for various purposes using GPT-3 and without coding knowledge. It integrates with messaging apps and live chat software.
Quo is a business phone system that centralizes calls, SMS, voicemails, recordings, and contact history into shared inboxes. Sona AI handles 24/7 call answering, qualification and routing, with automated tagging, summaries, CRM integrations and analytics.
11 3
Free trial
- $25/mo
Dialpad is an AI-driven communication platform that facilitates customer interactions via voice, chat, SMS, and email. It integrates with popular apps and offers real-time insights, automated notes, and robust security features for efficient customer support.
15 6
Freemium
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
22 8
Free trial
- $10/mo
Chaport is an all‑in‑one customer messaging platform that delivers live chat on websites, email, and messaging apps, 24/7 chatbot automation, a knowledge base, mobile sync, and extensive integrations to streamline sales, support, and marketing.
19 7
Freemium
- $29 - 39/mo
Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Workspace.
21 9
Freemium
- $15/mo
Tidio is an AI-powered chatbot that automates customer support across live chat, email, and social media, handling up to 64% of interactions. It seamlessly integrates with help desks for human handoffs and provides analytics for performance tracking.
14 4
Freemium
Eesel AI deploys autonomous agents that integrate with Zendesk, Freshdesk, Slack, Google Drive, Notion, and Shopify to automate support tickets, draft responses, research content, and handle e‑commerce queries while learning company policies from existing documents.
10 9
Paid
- $99
Fin AI is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.
13 2
1
Paid
Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Real‑time dashboards, workflow macros, co‑browsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.
11 3
1
Free trial
- $29/mo
Canny is a customer feedback management tool that centralizes user input, streamlines feature request tracking, and integrates with project management platforms. It helps teams make informed decisions and communicate updates through customizable roadmaps and changelogs.
13 6
Free trial
- $79/mo
Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.
1 0
Free trial
Enso Connect centralizes guest communication across email, SMS, WhatsApp, and OTA channels, automating check‑in/out messages, guidebooks, smart‑lock access, and identity verification. It inserts upsell offers, tracks tasks with a CRM, and delivers real‑time analytics across 30+ integrations.
0 1
Subscription
Voiceflow enables teams to create, test, and deploy AI‑powered conversational agents across chat, voice, phone, and web without coding. Its visual editor, real‑time collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.
15 5
Free
- $50/mo
Supademo records user interactions and auto‑generates guided walkthroughs for web, mobile, and desktop apps. It offers HTML cloning, screenshots, Figma integration, multi‑language voiceovers, branching logic, analytics, and CRM integration to accelerate onboarding and support sales cycles.
HotBot is a web‑based AI hub that aggregates models such as Claude 3, GPT‑4, and Gemini, offering specialized bots for business, education, and creative tasks. It supports natural language, multimodal input, and retains conversation context for relevance.
18 3
Free
Pylon is an AI-native support platform for B2B environments that automates communication and workflows across channels like Slack, email, and Teams. It enhances knowledge management and provides tools for account intelligence and ticket management, improving support efficiency.
Glassix is an AI‑native, autonomous contact‑center platform that manages customer interactions across messaging, voice, and digital channels. It blends AI‑human co‑handling, real‑time insights, zero‑effort onboarding, continuous deployment, and seamless integration for 24/7 service.
Delight.ai is an AI customer experience platform that offers hyper-personalized interactions, an AI concierge, and robust communication capabilities across channels like SMS and voice, enhancing customer satisfaction and streamlining support operations for various industries.
Intapp Celeste is an agentic AI platform for professional services that automates routine tasks, enforces compliance, and streamlines intake workflows. It pulls firm data, provides risk assessment, conflict detection, ethical wall enforcement, and captures timekeeping from emails, meetings, and documents.
Twenty.com is an open-source CRM and SDK for building customizable CRM solutions, offering modular objects, fields, relations, and TypeScript tooling for technical teams to extend, integrate, and deploy custom applications.
Kore.ai Agent Platform delivers customizable AI agents for banking, healthcare, retail, and other industries. It includes multi‑agent orchestration, engineering tools, extensive data connectors, no‑code/pro‑code development, real‑time observability, secure governance, and deployable on AWS, Azure, or GCP.
1 0
Free
Sendblue (iMessage for Business) provides an iMessage API and messaging platform for conversational marketing, sales outreach, and customer support, with multimedia support, automatic SMS/RCS fallback, automation tools, CRM integrations, compliance controls, and analytics.
Kayako is an AI help desk platform that automates ticket management and response workflows, offering features like AI-powered triage and omnichannel support to enhance operational efficiency and improve customer service without increasing team size.
Convoso is an AI-driven call center software offering predictive, preview, and manual dialing. It features campaign management, compliance tools, and integrates with CRMs to enhance contact rates across various industries like BPO, finance, and insurance.
3 1
Subscription
Replient.ai centralizes comments from Facebook, Instagram, TikTok, LinkedIn, YouTube, and Google Reviews into one dashboard. It offers AI‑generated reply suggestions, spam filtering, sentiment tagging, and multi‑language support to streamline moderation and maintain brand consistency across platforms.
0 1
Freemium
Responso is an AI-driven helpdesk tool for e-commerce that automates up to 70% of customer inquiries, streamlines communication across platforms, and simplifies returns and refunds, while providing comprehensive reporting for enhanced service efficiency.
0 1
Free trial
Answer customer questions before they even ask
We track 323 Customer support tools.
What it costs
$28.0
median starting price
Most start between $11.5 and $59.5.
How concentrated
The top 5 take 84.2% of the traffic here.
The top 10 take 91.3%.
Recently updated
Duki
09-28
JustReviews
09-25
Evoriqa
09-16
Fin AI
09-07
AI Receptionist by CogniAgent
09-01
Built on
Models these tools say they run on
GPT 52
Claude 33
Gemini 15
Perplexity 8
Meta 5
DeepSeek 5
Grok 5
Kimi 4
Use cases
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Write:Text>Text
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Compose:Text>Email
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Figures updated 28 September 2026
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