What is SiteGPT?

SiteGPT is an AI chatbot platform that creates a personalized customer support agent by training on a company’s website content, uploaded documents, or raw text. It can be embedded on multiple web pages or in‑app interfaces, and automatically syncs updates on a daily, weekly, or monthly basis to keep information current.

The bot offers multilingual support for over 95 languages, quick‑prompt starters, and daily email summaries of interaction data for analytics. Users can set up escalation to live agents and capture visitor details to generate leads. Integrated with tools such as Crisp, Intercom, and Zendesk, SiteGPT extends existing support workflows without disrupting existing ticket systems.

The platform supports file uploads in CSV, TXT, PDF, DOCX, PPTX, and markdown formats, with automatic conversion of text into training pages. Designed for support teams, product managers, and agencies, SiteGPT streamlines ticket handling, improves agent productivity, and enables data‑driven insights into customer inquiries.

SiteGPT details

Jurisdiction
State of Delaware
Built for
Individuals
Data residency
United States
Stated compliance
SOC 2, GDPR, HIPAA

Compliance as stated in SiteGPT's own published documentation.

SiteGPT tech specs

Works with
OpenAI / GPT
Integrations
Slack Google Workspace Zendesk GitHub

SiteGPT pricing

Subscription
Starter $39/mo
Remove sitegpt branding $39/mo
Extra 5k messages $39/mo
Growth $79/mo
Scale $259/mo
Enterprise custom
$39/mo is pricier than most for Document assistant median $14.50/mo
Most Document assistant tools start between $8.25 and $28 a month.
Free trial
7 days
Auto-renewal
Yes

SiteGPT's key features

  • AI chatbot trained on website content
  • Import training via URL, files, raw text
  • Dual GPT-4.1 models: speed vs depth
  • Embed chatbot on multiple sites
  • Multi-language support (95 languages)
  • Human escalation button for handoff
  • Capture visitor details for leads

SiteGPT use cases

  • Deploy a multilingual AI support chatbot across all site pages that pulls the latest FAQs from your documentation and reduces ticket volume without any coding or additional tools, leveraging SiteGPT’s daily training sync and 95+ language support
  • Integrate SiteGPT’s ticket‑escalation chatbot with Intercom or Zendesk to automatically triage and answer routine inquiries, routing complex issues to human agents and delivering analytics email summaries for managers
  • Embed a lead‑capture bot on product pages that collects visitor information, qualifies prospects, feeds them into your CRM, and synchronizes updates daily with your site’s evolving content

SiteGPT user reviews

Would you recommend SiteGPT?

Who is SiteGPT for?

  • Content creators
  • Digital marketers
  • Business owners
  • Website owners
  • E-commerce sellers

SiteGPT FAQ

How much does SiteGPT cost?

SiteGPT is a paid product with no free plan. Plans include Starter at $39/mo, Remove sitegpt branding at $39/mo, Extra 5k messages at $39/mo and Growth at $79/mo.

Is SiteGPT safe to use?

SiteGPT states SOC 2, GDPR and HIPAA compliance in its own published documentation. It has a substantial audience that is independently measured month to month.

What are the best alternatives to SiteGPT?

The closest alternatives to SiteGPT are DocsBot AI, SiteSpeakAI, LiveChatAI, Quickchat AI and ChatGPT. You can compare them side by side in the alternatives section further down this page.

What does SiteGPT do with my data?

Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in United States.

Does SiteGPT auto-renew or offer refunds?

SiteGPT subscriptions renew automatically until you cancel.

Does SiteGPT have an API?

Yes. SiteGPT offers an API, so you can call it from your own applications instead of using the interface directly.

Which AI models does SiteGPT use?

SiteGPT is built on OpenAI / GPT. Which models you can reach may depend on your plan.

What does SiteGPT integrate with?

SiteGPT connects with Slack, Google Workspace, Zendesk and GitHub.

Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.

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