What is BoldDesk?

Bolddesk Syncfusion offers a cloud-based help desk and ticketing software for efficient customer support management.With a user-friendly interface, it helps organize support requests, automate repetitive tasks, and enhance customer experiences.

Features include ticket management, knowledge base tools, workflow automation, task assignments, customizable forms, and insightful analytics.Aiming to streamline support operations, it also integrates seamlessly with various applications, ensuring a smooth workflow and increased productivity for businesses of all sizes.

Enhance your customer service experience and improve team collaboration with Bolddesk Syncfusion.

⭐ Key features

BoldDesk core features and benefits include the following:

✔️ Cloud-based help desk software.
✔️ Ticket management.
✔️ Workflow automation.
✔️ Task assignments.
✔️ Integration with various applications.

⚙️ Use cases & applications

✔️ Effortlessly manage customer support tickets with Bolddesk Syncfusion's intuitive ticket management system, ensuring timely responses and efficient resolution of customer queries..
✔️ Create a comprehensive knowledge base using Bolddesk Syncfusion's tools, allowing customers to access self-help resources and FAQs easily, reducing support ticket volumes and improving customer satisfaction..
✔️ Automate repetitive tasks and streamline support workflows with Bolddesk Syncfusion's workflow automation feature, saving time for support teams and enabling them to focus on delivering exceptional customer service..

🙋‍♂️ Who is it for?

BoldDesk can be useful for the following user groups:

Customer support teams

It service desks

Help desk agents

Technical support

💰 Pricing plans

BoldDesk offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.

BoldDesk pricing packages

Starter plan : $120 billed yearly
Growth plan : $240 billed yearly
Enterprise plan : $480 billed yearly

** Pricing packages are subject to change. Always verify pricing information here

ℹ️ Find more & support

In addition to the web application, BoldDesk is also accessible via a mobile app that can be found on the following platforms: BoldDesk provides an API that developers can use for programmatic access which makes it easy to integrate it with other tools or within your own applications.

You can also find more information, get support and follow BoldDesk updates on the following channels: