What is IsOn24?

IsOn24 is an AI‑driven call center that answers customer calls and texts automatically. It offers natural conversations with more than 50 pre‑recorded voices or a custom brand voice, and can record caller data such as name, email, address, and custom questions.

Users can book appointments by phone, text, or online, with seamless calendar integration to Square, Google Calendar, Jobber, and other schedulers, preventing double bookings. The platform generates qualified leads and pushes contact information to connected CRMs via native integrations or Zapier.

Automatic call queues allow high‑value calls to be routed and answered from any device, while a single dashboard consolidates voicemails, texts, and chat messages. Designed for contractors, salons, restaurants, legal firms, and many other business types, it provides 24‑hour customer engagement without a dedicated front desk team.

IsOn24 pricing Subscription

Starter $59/mo

Sprinter $99/mo

Sprinter plus $149/mo

Cruiser $199/mo

Verify on the official pricing page.

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IsOn24's key features

50 life‑like voice options
Two‑way automated text replies
Phone, text, online booking
Native integrations: Square, Zapier
Automatic call‑queue management
Conversation‑based lead capture

IsOn24 use cases

Automate 24/7 appointment scheduling for a dental practice, routing patient calls to pre‑recorded voice prompts, collecting health info, and adding appointments directly to the practice’s integrated calendar without any front‑desk staff
Streamline customer support for an e‑commerce retailer by handling product inquiries via phone, SMS, and chat, collecting order data, and pushing leads to the CRM for follow‑up while freeing agents to focus on complex issues
Provide virtual receptionist services for a real estate agency, answering open‑house inquiries, capturing visitor contact details, and scheduling viewings automatically through the agency’s calendar and CRM