What is IsOn24?

IsOn24 is an AI‑driven call center that answers customer calls and texts automatically. It offers natural conversations with more than 50 pre‑recorded voices or a custom brand voice, and can record caller data such as name, email, address, and custom questions.

Users can book appointments by phone, text, or online, with seamless calendar integration to Square, Google Calendar, Jobber, and other schedulers, preventing double bookings. The platform generates qualified leads and pushes contact information to connected CRMs via native integrations or Zapier.

Automatic call queues allow high‑value calls to be routed and answered from any device, while a single dashboard consolidates voicemails, texts, and chat messages. Designed for contractors, salons, restaurants, legal firms, and many other business types, it provides 24‑hour customer engagement without a dedicated front desk team.

IsOn24 details

Jurisdiction
United States (California)
Built for
Businesses and teams

IsOn24 tech specs

Integrations
Zapier

IsOn24 pricing

Subscription
Starter $59/mo
Sprinter $99/mo
Sprinter plus $149/mo
Cruiser $199/mo
$59/mo is pricier than most for Customer support median $28/mo
Most Customer support tools start between $11.50 and $59.50 a month.
Free trial
7 days

IsOn24's key features

  • 50 life‑like voice options
  • Two‑way automated text replies
  • Phone, text, online booking
  • Native integrations: Square, Zapier
  • Automatic call‑queue management
  • Conversation‑based lead capture

IsOn24 use cases

  • Automate 24/7 appointment scheduling for a dental practice, routing patient calls to pre‑recorded voice prompts, collecting health info, and adding appointments directly to the practice’s integrated calendar without any front‑desk staff
  • Streamline customer support for an e‑commerce retailer by handling product inquiries via phone, SMS, and chat, collecting order data, and pushing leads to the CRM for follow‑up while freeing agents to focus on complex issues
  • Provide virtual receptionist services for a real estate agency, answering open‑house inquiries, capturing visitor contact details, and scheduling viewings automatically through the agency’s calendar and CRM

IsOn24 user reviews

Would you recommend IsOn24?

Who is IsOn24 for?

  • Service providers
  • Customer supporters
  • Scheduling managers
  • Business operators
  • Automation integrators

IsOn24 FAQ

How much does IsOn24 cost?

IsOn24 is a paid product with no free plan. Plans include Starter at $59/mo, Sprinter at $99/mo, Sprinter plus at $149/mo and Cruiser at $199/mo.

What are the best alternatives to IsOn24?

The closest alternatives to IsOn24 are 008, One AI, newo.ai, Simple Phones and TalkForce AI. You can compare them side by side in the alternatives section further down this page.

What does IsOn24 do with my data?

IsOn24 states that customer content may be used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes.

What does IsOn24 integrate with?

IsOn24 connects with Zapier.

Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.

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