What is Fin2 by Intercom?

The Fin AI tool is a breakthrough chatbot designed for customer service. It can accurately and immediately answer customer questions, reducing support volume and resolution times. There is zero setup required and it can provide trustworthy and accurate answers based on existing support content. The bot can seamlessly pass complex questions to a human support team and can understand and clarify complex queries. The tool is currently available in English and can be integrated with Intercom and Zendesk help centers.

⭐ Key features

Fin2 by Intercom core features and benefits include the following:

  • ✔ī¸ Answer customer questions.
  • ✔ī¸ Reduce support volume.
  • ✔ī¸ Improve resolution times.
  • ✔ī¸ Provide trustworthy and accurate answers based on existing content.
  • ✔ī¸ Seamlessly pass complex questions to human support team.

⚙ī¸ Use cases & applications

  • ✔ī¸ Reduces support volume and resolution times.
  • ✔ī¸ Seamlessly passes complex questions to human support team.
  • ✔ī¸ Understands and clarifies complex queries.

🙋‍♂ī¸ Who is it for?

Fin2 by Intercom can be useful for the following user groups:

Customer service managers
Business owners
Support agent
It professionals

ℹī¸ Find more & support

You can also find more information, get support and follow Fin2 by Intercom updates on the following channels:

How do you rate Fin2 by Intercom?

5 1 ratings

Breakdown 👇

Value for money:
5
Ease of Use:
5
Performance:
5
Features:
5
Support:
5

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