What is Fin AI?
The Fin AI tool is a breakthrough chatbot designed for customer service. It can accurately and immediately answer customer questions, reducing support volume and resolution times. There is zero setup required and it can provide trustworthy and accurate answers based on existing support content.
The bot can seamlessly pass complex questions to a human support team and can understand and clarify complex queries. The tool is currently available in English and can be integrated with Intercom and Zendesk help centers.
Fin AI details
- Company
- Intercom, Inc.
- Jurisdiction
- United States (Delaware)
- Built for
- Businesses and teams
- Data residency
- United States
- Stated compliance
- SOC 2, HIPAA, ISO 27001
Compliance as stated in Fin AI's own published documentation.
Fin AI tech specs
- Works with
- Anthropic / Claude Cohere Perplexity
- Cloud
- Azure
- Integrations
- Slack Salesforce HubSpot Shopify WhatsApp
Fin AI pricing
PaidPricing details aren't listed here — check the official pricing page below.
Verify on the official pricing page.
View plansFin AI's key features
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Answer customer questions
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Reduce support volume
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Improve resolution times
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Provide trustworthy and accurate answers based on existing content
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Seamlessly pass complex questions to human support team
Fin AI use cases
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Reduces support volume and resolution times
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Seamlessly passes complex questions to human support team
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Understands and clarifies complex queries
Fin AI user reviews
Based on 15 reviews, 87% of users recommend Fin AI, rated highly for quality results.
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Who is Fin AI for?
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Customer service representatives
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Business leaders
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Software developers
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Technology admins
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Data analysts
Can Fin2 process a two-step query like: user says 'I can't access my account', then bot asks for email, user supplies it, bot must trigger MFA. Is that supported?