What is klink.cloud?
Klink.cloud is a comprehensive contact center platform designed to enhance customer engagement across various channels. It provides unified communications solutions that support voice and non-voice interactions, ensuring effective management of customer support operations.
With capabilities such as PSTN calling within Microsoft Teams and conversational AI, Klink.cloud helps automate transactional processes, reducing the workload on human agents. Businesses can launch global contact centers and utilize SMS APIs to personalize customer touchpoints seamlessly through platforms like WhatsApp and Viber.
The platform's omnichannel dashboard empowers agents to manage communications and client histories efficiently, allowing for streamlined workflows and quick responses. Advanced analytics provide insights into customer preferences and behaviors, fostering improved relationships and loyalty.
â Key features
klink.cloud core features and benefits include the following:
- âī¸ Unified communications solutions.
- âī¸ PSTN calling within Microsoft Teams.
- âī¸ Conversational AI automation.
- âī¸ SMS APIs for customer touchpoints.
- âī¸ Omnichannel dashboard for communications management.
âī¸ Use cases & applications
- âī¸ Enhance customer support by automating transactional processes with Klink.cloud's conversational AI, reducing agent workload and improving response times across multiple communication channels.
- âī¸ Launch a global contact center using Klink.cloud to seamlessly manage voice and non-voice interactions, ensuring personalized experiences for customers through integrations with platforms like WhatsApp and Viber.
- âī¸ Utilize advanced analytics to gain insights into customer preferences within Klink.cloud, enabling businesses to tailor their strategies and improve customer loyalty across various industries such as insurance, healthcare, and retail.
đ° Pricing plans
klink.cloud offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.
klink.cloud pricing packages
- Omnichannel inbox plan : $0.00
** Pricing packages are subject to change. Always verify pricing information here
âšī¸ Find more & support
klink.cloud provides an API that developers can use for programmatic access which makes it easy to integrate it with other tools or within your own applications.
You can also find more information, get support and follow klink.cloud updates on the following channels:
- klink.cloud Website (Login/Sign up)
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