What is Re:amaze?

Amaze is an integrated customer service, live chat, and helpdesk platform designed for online businesses. It offers a shared inbox and helpdesk support channels for teams to chat through live chat, automated messaging, chatbots, and video calls on their website or web app. With features like push campaigns for re-engagement, AI beta for advanced responses, customizable FAQ center, and real-time customer activity monitoring, Amaze aims to streamline customer interactions for better conversations and happier customers. Its mobile app allows teams to stay connected and impress customers on-the-go, while its wide range of integrations with popular tools ensures seamless workflow management.

⭐ Key features

Re:amaze core features and benefits include the following:

✔️ Integrated customer service platform.
✔️ Support for live chat.
✔️ Helpdesk support channels.
✔️ AI beta for advanced responses.
✔️ Real-time customer activity monitoring.

⚙️ Use cases & applications

✔️ Utilize Amaze's shared inbox and helpdesk support channels to streamline customer interactions and provide efficient customer service through live chat, automated messaging, chatbots, and video calls on your website or web app.
✔️ Take advantage of Amaze's customizable FAQ center to create a knowledge base that addresses common customer queries, improving customer satisfaction and reducing support ticket volume.
✔️ Utilize Amaze's real-time customer activity monitoring feature to track and analyze customer behavior, enabling proactive responses and personalized customer interactions for better conversations and increased customer happiness.

🙋‍♂️ Who is it for?

Re:amaze can be useful for the following user groups:

Customer support teams

Business owners

💰 Pricing plans

Re:amaze offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.

Re:amaze pricing packages

Basic plan : $29 per team member/mo
Pro plan : $49 per team member/mo
Starter plan : unlimited team members for $59 flat rate/mo
Plus plan : $69 per team member/mo

** Pricing packages are subject to change. Always verify pricing information here

ℹ️ Find more & support

In addition to the web application, Re:amaze is also accessible via a mobile app that can be found on the following platforms: / Download Android app. Re:amaze provides an API that developers can use for programmatic access which makes it easy to integrate it with other tools or within your own applications.

You can also find more information, get support and follow Re:amaze updates on the following channels: