What is Re:amaze?
Re,amaze is a unified customer service platform that consolidates email, live chat, social media, mobile SMS, VoIP, video calls, and push notifications into a single shared inbox.
It includes automated chatbots and AI features that draft responses, summarize conversations, and analyze sentiment to accelerate support.
Real‑time dashboards track customer browsing, order status, and geolocation, enabling proactive messaging and targeted push campaigns.
Workflow macros and automation reduce manual tasks, while co‑browsing tools allow agents to view customers' screens for instant problem solving.
Integrations with eCommerce, CRM, and productivity apps such as Shopify, Slack, Jira, and Zapier extend platform capabilities across teams.
Mobile apps for iOS and Android keep support agents connected while on the move, and multi‑brand support, role permissions, and built‑in reporting provide administrative control.
Re:amaze details
- Built for
- Businesses and teams
Re:amaze tech specs
- Payment Processors
- Stripe
- Integrations
- Zapier Slack Shopify WordPress Jira
Re:amaze pricing
Free trial- Free trial
- 14 days
- Auto-renewal
- Yes
Verify on the official pricing page.
Start free trialRe:amaze's key features
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Unified inbox for all channels
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AI-powered live chat & chatbots
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Push notification re-engagement campaigns
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24/7 AI agent assistant
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Real-time customer activity dashboard
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AI-driven FAQ generation and suggestions
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Workflow macros and AI automation
Re:amaze use cases
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Integrate Re:amaze with Shopify to channel all order‑related emails, chat, and SMS into a unified inbox, use AI‑drafted responses for instant replies, and automatically forward urgent cases to Slack for immediate attention
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Leverage real‑time sentiment dashboards to flag high‑frustration conversations across social and chat channels, allowing support teams to triage and intervene proactively, while summarizing key points for team briefs
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Configure workflow macros that trigger targeted push‑notification campaigns after ticket resolution, combine co‑browsing to guide customers through onboarding steps, and log all interactions into Jira for seamless development tracking
Re:amaze user reviews
Based on 14 reviews, 79% of users recommend Re:amaze, rated highly for ease of use.
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Would you recommend Re:amaze?
Who is Re:amaze for?
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Customer service representatives
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Business owners
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Marketing managers
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Technical developers
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Data analysts
Re:amaze FAQ
Is Re:amaze free?
Not permanently. Re:amaze gives you a free trial of 14 days, after which a paid plan is required. Plans include Basic at $29 per team member/mo, Pro at $49 per team member/mo, Starter at unlimited team members for $59 flat rate/mo and Plus at $69 per team member/mo.
Is Re:amaze safe to use?
Re:amaze carries the TopAI.tools verified mark, which we award after a manual review of pricing transparency, published terms, public following and working functionality. It has a substantial audience that is independently measured month to month.
Is Re:amaze good?
Re:amaze has a 79% recommendation rate from 14 reviewers on TopAI.tools. Reviewers rate it highest on ease of use and value for money.
What are the best alternatives to Re:amaze?
The closest alternatives to Re:amaze are DOO, AgentMail, Social Intents, Inboxly ai and cloodot.com. You can compare them side by side in the alternatives section further down this page.
What does Re:amaze do with my data?
Re:amaze states that customer content may be used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Re:amaze auto-renew or offer refunds?
Re:amaze subscriptions renew automatically until you cancel.
Does Re:amaze have an API?
Yes. Re:amaze offers an API, so you can call it from your own applications instead of using the interface directly.
Is there a mobile app for Re:amaze?
Yes. Re:amaze has a mobile app alongside its web version.
What does Re:amaze integrate with?
Re:amaze connects with Zapier, Slack, Shopify, WordPress and Jira.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
Sounds like a good fit for small to medium e‑commerce shops that want to centralize chat, ticketing, and bots in one place. The push‑campaigns and AI replies could save reps time on repetitive queries.