What is Aidbase?

Aidbase is an AI‑powered support platform that bundles an intelligent chatbot, a knowledge base, ticket forms, and a unified email inbox into a single ecosystem. It automatically trains on your documents, website content, PDFs, and video transcripts to answer user queries around the clock.

Custom branding, colors, logos, and support personas let you match the interface to your brand without code. Integrated SDKs, APIs, and webhooks connect the chatbot, ticketing, and email flow to tools like Discord, Slack, Shopify, WordPress, Zapier, and Webflow.

Aidbase pricing Subscription

Standard €29/mo
Pro €39/mo
Expert €199/mo

Aidbase user reviews

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Aidbase's key features

  • AI chatbot trained on data
  • Custom ticket form builder
  • Unified email inbox handling
  • FAQ knowledge base search
  • Webhooks integration support
  • No-code deployment
  • GDPR compliant data storage

Aidbase use cases

  • Create an integrated customer support hub that automatically trains on product manuals, video tutorials, and internal documents, enabling an AI chatbot to answer user queries instantly while routing unresolved issues to the ticketing system
  • Seamlessly embed the AI support bot into Slack and Shopify via API/Webhook integrations, so customers can receive real‑time assistance and place orders without leaving their workflow
  • Set up a GDPR‑compliant inbox that aggregates emails, forms, and chat messages, automatically categorizes tickets, and uses AI to suggest solutions, reducing response time and improving compliance

Who is it for?

  • Customer support representatives
  • Machine learning developers
  • Business strategists
  • Optimization engineers
  • Technology integrators

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