What is Aidbase?
Aidbase is an AI‑powered support platform that bundles an intelligent chatbot, a knowledge base, ticket forms, and a unified email inbox into a single ecosystem. It automatically trains on your documents, website content, PDFs, and video transcripts to answer user queries around the clock.
Custom branding, colors, logos, and support personas let you match the interface to your brand without code. Integrated SDKs, APIs, and webhooks connect the chatbot, ticketing, and email flow to tools like Discord, Slack, Shopify, WordPress, Zapier, and Webflow.
Aidbase details
- Company
- Highware Solutions (Highware GmbH)
- Jurisdiction
- Switzerland
- Built for
- Individuals
- Data residency
- Processed at the Company's operating offices and in any other places where the parties involved in the processing are located.
- Stated compliance
- GDPR
Compliance as stated in Aidbase's own published documentation.
Aidbase tech specs
- Works with
- OpenAI / GPT
- Integrations
- Zapier Slack Discord Shopify WordPress Webflow WhatsApp
Aidbase pricing
Subscription- Free trial
- 7 days
- Refund window
- 2 days
- Auto-renewal
- Yes
Verify on the official pricing page.
View plansAidbase's key features
-
AI chatbot trained on data
-
Custom ticket form builder
-
Unified email inbox handling
-
FAQ knowledge base search
-
Webhooks integration support
-
No-code deployment
-
GDPR compliant data storage
Aidbase use cases
-
Create an integrated customer support hub that automatically trains on product manuals, video tutorials, and internal documents, enabling an AI chatbot to answer user queries instantly while routing unresolved issues to the ticketing system
-
Seamlessly embed the AI support bot into Slack and Shopify via API/Webhook integrations, so customers can receive real‑time assistance and place orders without leaving their workflow
-
Set up a GDPR‑compliant inbox that aggregates emails, forms, and chat messages, automatically categorizes tickets, and uses AI to suggest solutions, reducing response time and improving compliance
Aidbase user reviews
Based on 1 review, 0% of users recommend Aidbase.
Disliked for
Would you recommend Aidbase?
Who is Aidbase for?
-
Customer support representatives
-
Machine learning developers
-
Business strategists
-
Optimization engineers
-
Technology integrators
Aidbase FAQ
How much does Aidbase cost?
Aidbase is a paid product with no free plan. Plans include Standard at €29/mo, Pro at €39/mo and Expert at €199/mo.
Is Aidbase safe to use?
Aidbase states GDPR compliance in its own published documentation. Aidbase is operated by Highware Solutions (Highware GmbH), registered in Switzerland.
What are the best alternatives to Aidbase?
The closest alternatives to Aidbase are Quickchat, Intercom, AgentMail, Re:amaze and LiveChatAI. You can compare them side by side in the alternatives section further down this page.
What does Aidbase do with my data?
Aidbase states that customer content is not used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in Processed at the Company's operating offices and in any other places where the parties involved in the processing are located..
Does Aidbase auto-renew or offer refunds?
Aidbase subscriptions renew automatically until you cancel. It states a 2-day refund window.
Who made Aidbase?
Aidbase is built and operated by Highware Solutions (Highware GmbH), a company registered in Switzerland.
Which AI models does Aidbase use?
Aidbase is built on OpenAI / GPT. Which models you can reach may depend on your plan.
What does Aidbase integrate with?
Aidbase connects with Zapier, Slack, Discord, Shopify, WordPress, Webflow and WhatsApp.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
