What is Tidio?

Tidio is a customer service software suite and marketing platform that helps businesses connect with customers through live chat, chatbots and AI agents.Designed for e-commerce, SaaS, and service businesses, it automates responses, collects leads, and streamlines communication across email, Messenger, Instagram, and more.

With easy chatbot setup, real-time analytics, and integrations with Shopify, WordPress, and Zapier, Tidio boosts efficiency and engagement.Its customizable widgets and mobile app keep businesses connected 24/7, improving customer satisfaction and sales.

Tidio user reviews

Based on 18 reviews, 77.8% of users recommend Tidio, rated highly for quality results.

recommend

don't

18 reviews

Liked for

Quality results 11 of 14

Worth the price 11 of 14

Easy to use 10 of 14

All key features 7 of 14

Good integrations 7 of 14

Disliked for

Lacks integrations 3 of 4

Inconsistent results 1 of 4

Hard to use 1 of 4

Would you recommend Tidio?

Recommend this tool?

Tidio's key features

AI Chatbot builder
AI helpdesk
Live chat support
200+ integrations
Multi lingual chat

Tidio use cases

Resolve up to 64% of your support tickets with Lyro, Tidio's AI agent for customer service. Provide truthful, helpful, a rapid-fast replies in your brand's tone of voice
Automate repetetive tasks with chatbot automation flows. Capture leads, generate sales, provide simple, instant solutions
Grow AOV with help from Lyro's product recommendation tool. Suggest additional products, up-sell, cross-sell, by providing your customers with helpful ideas