What is Tidio?
Tidio is a customer service software suite and marketing platform that helps businesses connect with customers through live chat, chatbots and AI agents.Designed for e-commerce, SaaS, and service businesses, it automates responses, collects leads, and streamlines communication across email, Messenger, Instagram, and more.
With easy chatbot setup, real-time analytics, and integrations with Shopify, WordPress, and Zapier, Tidio boosts efficiency and engagement.Its customizable widgets and mobile app keep businesses connected 24/7, improving customer satisfaction and sales.
â Key features
Tidio core features and benefits include the following:
- âī¸ AI Chatbot builder.
- âī¸ AI helpdesk.
- âī¸ Live chat support.
- âī¸ 200+ integrations.
- âī¸ Multi lingual chat.
âī¸ Use cases & applications
- âī¸ Resolve up to 64% of your support tickets with Lyro, Tidio's AI agent for customer service. Provide truthful, helpful, a rapid-fast replies in your brand's tone of voice.
- âī¸ Automate repetetive tasks with chatbot automation flows. Capture leads, generate sales, provide simple, instant solutions.
- âī¸ Grow AOV with help from Lyro's product recommendation tool. Suggest additional products, up-sell, cross-sell, by providing your customers with helpful ideas.
đââī¸ Who is it for?
Tidio can be useful for the following user groups:
âšī¸ Find more & support
In addition to the web application, Tidio is also accessible via a mobile app that can be found on the following platforms: / Download Android app.
You can also find more information, get support and follow Tidio updates on the following channels:
- Tidio Website (Login/Sign up)
- Youtube
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