What is Help Center?

Help.center is an AI‑powered knowledge base and customer support platform that lets teams import existing help articles from Intercom, Zendesk, Freshdesk, and Crisp with a single click. The platform automatically trains an AI model from these articles, providing instant answers through a chat widget or AI search on a branded company.

help.center site, and supports multiple languages for global customers. When the AI cannot resolve a query, the conversation is routed to a shared email inbox where agents can respond, assign tickets, and close issues quickly. Features such as AI‑generated article suggestions, agent‑skill integration, and the ability to connect a custom domain streamline support operations.

Help Center pricing Free

Free $0/mo

Business $15 per seat/mo

Verify on the official pricing page.

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Help Center's key features

AI chatbot learns from content automatically
SEO-optimized WYSIWYG knowledge editor
Shared inbox for team collaboration
Content gap detection suggests articles
Multi-language AI search and chat
One-click import from Intercom and Zendesk

Help Center use cases

Launch a multilingual help center that imports Zendesk articles, trains an AI chatbot to answer user queries instantly on a branded site, and forwards unanswered questions to your support inbox for rapid agent response.
Integrate a chat widget into your app that delivers AI‑powered search results from Intercom knowledge base, automatically routes complex tickets to agents, and offers localized support across multiple languages.
Create a custom‑domain knowledge hub that aggregates Freshdesk and Crisp help articles, uses AI to provide instant answers on the site, and logs any failed queries for follow‑up through your agent dashboard.