What is sweepr.com?

Sweepr is an agentic digital customer care platform that unifies app, web, chat, and IVR channels into a single interface for telecommunications and ISP operators. The system uses a hybrid engine that blends large‑language‑model adaptability with telco‑grounded heuristics, allowing real‑time response to unpredictable subscriber needs while maintaining carrier‑grade reliability.

Omni‑channel authoring lets operators design journeys that flow seamlessly across devices, ensuring continuity of context and reducing repeat interactions. Built‑in compliance features cover SOC2, GDPR, and industry regulations, and strict guardrails limit hallucinations and provide full observability of tone, accuracy, and impact.

The platform supports key service journeys, including connectivity and smart‑home troubleshooting, billing and account assistance, onboarding and activation, outage management, and retention or win‑back campaigns. By combining automated resolution with human‑in‑the‑loop escalation, Sweepr helps operators lower call volumes, increase subscriber engagement, and achieve operational efficiency at scale.

sweepr.com pricing Paid

30-minute fit review $6m
Unlocked in operational efficiency $20%
Seamless digital containment $138k
Subscriber engagement $ unlocked

sweepr.com user reviews

Based on 1 review, 100.0% of users recommend sweepr.com, rated highly for quality results.

1
recommend
0
don't
1 review

Liked for

Quality results 1 of 1
Worth the price 1 of 1
Easy to use 1 of 1
All key features 1 of 1
Good integrations 1 of 1
Would you recommend sweepr.com?

sweepr.com's key features

  • Hybrid agentic engine
  • Omni-channel journey authoring
  • Real-time intent adaptation
  • Telco-grounded LLM guardrails
  • Full observability dashboard
  • Human-in-loop escalation
  • Carrier-class compliance built-in

sweepr.com use cases

  • Enable instant, omni‑channel ticketing for telecom customers by integrating Sweepr’s unified interface with existing CRM, ensuring rapid issue resolution and automatic compliance logging
  • Deploy a real‑time subscriber assistance chatbot that uses Sweepr’s LLM heuristics to troubleshoot smart‑home connectivity problems while maintaining SOC2‑compliant data handling
  • Implement an outage‑management notification system that combines Sweepr’s AI‑driven helpdesk with IVR alerts, automatically routing high‑priority tickets to human agents for swift resolution

Who is it for?

  • Service providers
  • Smart home providers
  • Digital marketers
  • E-commerce sellers
  • Data analysts

Community Discussions

🔍 Looking for AI tools? Try searching!