What is My Ask AI?
My AskAI integrates directly into helpdesk platforms such as Zendesk, Intercom, Freshdesk, HubSpot, and Gorgias, adding an AI agent that can answer up to 75 % of customer support tickets automatically. The agent learns from your existing help center articles, websites, documents, and internal SOPs, enabling it to provide accurate responses without requiring additional development work.
It supports multilingual conversations and live translation, and includes intelligent escalation to human agents when the AI is uncertain. Built‑in features such as Copilot & Draft Replies, Guidance, and Insight reporting help teams refine answers and monitor performance.
The agent can access real‑time customer data through APIs, allowing it to answer account‑specific questions and perform complex support tasks like refunds or upgrades. All content and data remain isolated, encrypted, and are not used for model training beyond service requests.
My Ask AI pricing Subscription
Verify on the official pricing page.
View plansMy Ask AI user reviews
Based on 6 reviews, 83.3% of users recommend My Ask AI, rated highly for quality results.
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My Ask AI's key features
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AI draft replies in internal notes
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Chrome extension AI answer suggestions
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Intelligent escalation with human handoff
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Live translation support across languages
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Self‑learning AI improves with tickets
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Automatic conversation tagging
My Ask AI use cases
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Automatically answer up to 75% of incoming tickets by leveraging internal docs and knowledge base, freeing agents to focus on complex issues
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Provide real‑time multilingual support with live translation for global customers, ensuring quick and accurate responses
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Use Copilot drafts and escalation insights to route tickets intelligently, improving first‑contact resolution and agent efficiency
Who is it for?
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Software developers
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Data analysts
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Business managers
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Information students
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Knowledge teachers
