70 Top AI omnichannel customer service tools
Explore the top 70 AI tools for omnichannel customer service. Compare features, use cases, and pricing to find the perfect solution for your needs. Discover even more specialized AI tools with our AI-powered search.
Tools for: omnichannel customer service
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Simple Phones is an AI tool for customer service needs that uses Google Text-to-Speech technology to create an AI agent and forward missed calls or provide a new number for customers.
Glass is an omnichannel CRM tool that simplifies warranty registration and automates tasks. It delivers smooth customer support across platforms, offering real-time data, automated processes, multi-channel eng .. Show more
The Omni Channel Outreach System by omni.us is an AI-driven, multi-channel tool that automates outreach campaigns. It optimizes message delivery across channels, offers customizable scripts for enhanced engage .. Show more
NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamlin .. Show more
MaxyChat is an intuitive omnichannel chatbot platform for small businesses. It facilitates automation, cross-channel customer engagement, and seamless interactive experiences without coding. Key features inclu .. Show more
Herodesk is an all-in-one helpdesk solution for SMBs, centralizing customer interactions across various channels. It boosts efficiency in customer service by offering e-commerce integrations and simple setup.
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge .. Show more
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Nextiva is an AI-driven platform transforming customer interactions by automating conversations across multiple channels. It offers unified support for voice, video, SMS, and more, reducing costs by up to 30% w .. Show more
Tool Description: mtalkz is an AI-powered communication platform providing SMS, WhatsApp, RCS, voice, and email services. It enables effective customer engagement through features like OTPs and interactive Wha .. Show more
Knowmax is an AI-powered knowledge management platform with omnichannel capabilities and custom experiences for various industries.
Re:amaze is an integrated customer service solution offering live chat, helpdesk, chatbots, and video calls. It features push campaigns, AI responses, customizable FAQs, real-time monitoring, and enhances effi .. Show more
Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response time .. Show more
Hyperlight is an AI-powered customer support tool for the consumer electronics industry that specializes in troubleshooting across voice and chat channels.
Infichat is an AI-powered customer chatbot that provides a personal shopping assistant available 24/7. It enhances customer satisfaction and boosts sales by allowing customers to ask questions, find products, a .. Show more
Helpix AI optimizes customer service by providing smart, channel-agnostic responses. Its sophisticated NLP guarantees precise and flawless communications for enhanced sales and superior customer engagements.
ivah is an AI assistant providing seamless integration across platforms, boosting customer engagement and operational efficiency. It offers automation, personalized brand voice, and multilingual (80+ languages .. Show more
Dialogview redefines customer support with AI technology focused on satisfaction. Offering personalized interactions across channels, it eliminates wait times and automates responses for efficient and customer- .. Show more
The OneContact Suit is an AI-powered cloud contact center software with various features and a worldwide partner network in over 40 countries.
Chaport: Customer Messaging Tool for Businesses - Automated Sales Interactions, Live Chat, Chatbots, Omnichannel Support & Seamless Integration.
Customer Support On Autopilot - Chaindesk is an an AI-native support ecosystem that makes it easy to train a custom ChatGPT chatbot on your company data or build AI-Powered forms in minutes.
Sweepr is an AI-driven digital care platform that expedites customer issue resolution, optimizes workflows, and boosts efficiency for service and smart home providers. It offers personalized intent orchestrati .. Show more
Macha AI Support enhances e-commerce customer experiences with efficient, personalized 24/7 support. It manages order inquiries, product questions, and post-sales tasks seamlessly through AI, boosting agent pro .. Show more
Zen AI is a customer service AI tool offering round-the-clock experience enhancement. It employs intelligent features, advanced algorithms, and an efficient admin dashboard to optimize support operations. Inte .. Show more
Instadesk is an AI-driven tool that revolutionizes customer service through intelligent ticketing, bot assistance, and live chat support. It improves efficiency, customer insights, and conversions while facili .. Show more
Brainfish is an AI-powered customer service platform that provides fast and relevant answers to customer queries through quick onboarding, article builder suggestions, and easy access to immediate answers.
Spryngtime's ChatGPT Customer Support tool streamlines complex support processes, generates FAQs, and seamlessly integrates with popular platforms. It efficiently manages cancellations/refunds, minimizes respo .. Show more
Tap Talk Teknologi Indonesia offers a comprehensive chat solution with omnichannel features, chatbot technology, and social commerce integration. Enhance customer service, streamline sales, and personalize inte .. Show more
Octocom
4.8Octocom is an AI chatbot for ecommerce SMEs that uses GPT technology to increase sales and improve customer experience.
InteractIQ is an AI-driven customer service tool that optimizes ticket management via automated categorization and instant responses through its chatbot. It provides multilingual support, customizable chatbot .. Show more
GoWit is an omnichannel retail media advertising platform that helps retailers and marketplaces maximize ad space value through precise targeting and personalized campaigns. The AI-powered bidding engine enhanc .. Show more
DigitalGenius is an AI-powered eCommerce concierge that streamlines customer queries, enhances problem resolution with deep AI tech, provides personalized responses, and improves overall customer service effici .. Show more
Aomni Agent is an AI-powered business intelligence tool that conducts internet research and recommends Ideal Customer Profiles to help grow outbound pipelines. It leverages advanced AI models for query planning .. Show more
Mava is a versatile AI-powered customer support tool tailored for communities. It efficiently manages public and private queries from a unified interface.
DialSense by Dynopii streamlines customer interactions through AI voice assistants, offering quick resolutions and round-the-clock support. Enhance satisfaction, cut costs, and free up agents for complex tasks, .. Show more
The Fin AI chatbot is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.
Chatcare's ChatGPT AI chatbot streamlines e-commerce customer inquiries with automated responses and order updates. Its quick setup and 24/7 availability offer personalized assistance, increasing sales and enha .. Show more
Sobel is a customer support platform for early-stage startups, enabling direct communication with users through an embedded messenger. It includes a knowledge base, team chat, conversation prioritization, lead .. Show more
Kommunicate is an AI-driven customer service automation tool. It provides a Kompose chatbot builder, live chat, Dialogflow integration, and more. Enhances support with codeless bot creation, self-serve FAQ bot .. Show more
Venixs revolutionizes customer success with an AI-driven system that streamlines support interactions through conversational ticketing and advanced management tools. Elevate engagement with AI chatbots for effi .. Show more
GaliChat is an AI chatbot builder for 24/7 customer support, lead generation, and personalized responses, reducing support costs. It responds faster than humans, ensuring happy customers with privacy-focused in .. Show more
SupportChat is an AI chatbot tool powered by ChatGPT, seamlessly integrated for customer support on your website. With multilingual capabilities, continuous learning, and easy training, engage customers efficie .. Show more
CustomerIQ is an AI-powered platform that helps businesses synthesize customer feedback across multiple channels and make data-driven decisions.
SocialHub.ai is an AI marketing cloud that delivers AI-powered customer journey management, personalized experiences, and multi-channel engagement. It facilitates automated lead generation, NFT membership for .. Show more
BestChat is an AI-driven chat tool for enhanced customer service and sales. Equipped with multilingual support, smooth platform integrations, and SmartBot for tailored assistance and higher conversions. (tool_ .. Show more
MindPip combines AI and human agents for swift, customized customer support. Its hybrid widget smoothly integrates with existing tools, provides in-depth analytics, and facilitates multilingual communication g .. Show more
Cloodot is an AI-powered customer experience platform unifying multiple channels for fast response, segmentation, and analytics. It facilitates timely follow-ups, automates campaigns, and delivers personalized .. Show more
Elastic is an AI-powered chatbot platform that provides automated customer support on channels like WhatsApp and Facebook. It excels in conversational commerce, automation, lead generation, and caters to multi .. Show more
Inextlabs provides a Generative AI platform for creating multichannel chatbots that enhance customer interactions. Its features include voice bots, an intuitive bot builder, data analytics, personalized engage .. Show more
AIChatbot is an AI-powered customer service tool that allows businesses to create a custom chatbot to instantly resolve support inquiries and boost sales, while saving costs and improving business insights.
Desku is an AI-powered customer support software for eCommerce and SaaS businesses. It combines conversational AI, unified inboxes, and automation to optimize multichannel support, integrating with popular eCo .. Show more
ZenBots is an AI chatbot for Zendesk support, enhancing customer interactions by streamlining processes and empowering self-service. It reduces ticket influx and boosts customer satisfaction with seamless integ .. Show more
Chatlas is a powerful AI chatbot revolutionizing customer communication with innovative and free AI-driven chat for businesses. It offers seamless 24/7 support, advanced website indexing, document integration, .. Show more
Winchat is an AI-powered ecommerce chatbot designed for smooth user experience. It provides personalized, real-time responses in 90 languages, learns quickly, boosts sales, and enhances customer engagement thr .. Show more
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback lo .. Show more
Chatbase
4.2Upload a PDF or provide a link to create a ChatGPT-like chatbot from your knowledge base.
The Tekst AI AI tool enhances customer service by automating support issues, analyzing language and sentiment, and integrating with CRMs for data insights.
BotPenguin: Easy AI chatbot creation for website, WhatsApp, FB, & Telegram, improves customer engagement, leads, & support with features like unified inbox & marketing automations.
BharatBot is a user-friendly, no-code chatbot builder for multiple industries. It facilitates web and messaging app integration, providing AI-powered insights, performance optimization, and cross-platform cust .. Show more
Unless AI is a tool that revolutionizes customer support through instant, precise responses. It simplifies knowledge management, shortens case resolution times, and automates support processes. Enhanced by con .. Show more
JustReply is a customer support tool that integrates with Slack and offers features like ticket management, live chat, email, voice, and video support, as well as customizable templates and a minimalist inbox.
AtOnce is an AI-powered tool that can write articles, generate images, create social media captions, and provide customer service through live chat, customer service, and knowledge base.
Hyversa is an integrated customer engagement solution offering live chat, chatbot, FAQ, and video tutorials. It delivers real-time interactions, personalized responses, and in-depth analytics to optimize suppo .. Show more
Tool Description: Invocom is an AI-driven chatbot that assists businesses in lead qualification, automated customer support, and enhances interactions. It offers intelligent bot conversations, real-time analyt .. Show more