What is Teloz?
Teloz is a cloud contact center platform that centralizes inbound and outbound calls, live chat, video, and fax into a single omnichannel interface. It automates call distribution with an ACD engine and smart routing rules, integrating with popular CRM systems for real‑time contact data.
The platform incorporates AI‑driven tools such as a personal assistant that records call notes, sentiment analysis, and an advanced virtual agent for voice and digital self‑service. Chatbots and a voicebot provide automated conversations across channels, while the unified agent desktop streamlines agent workflow and knowledge base access.
Video meetings feature a built‑in whiteboard and recording, and cloud faxing allows secure document exchange from any device. Teloz supports enterprises, startups, and SMBs across industries like banking, healthcare, e‑commerce, and telecommunications, offering flexible deployment options for on‑premise, remote, and mobile call centers.
Teloz details
- Company
- Teloz Limited
- Jurisdiction
- Hong Kong
- Built for
- Businesses and teams
Teloz tech specs
- Works with
- OpenAI / Whisper
- Integrations
- Salesforce HubSpot Microsoft Teams Zendesk WhatsApp
Teloz pricing
Paid- Free trial
- 14 days
Verify on the official pricing page.
View plansTeloz's key features
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Automatic Call Distributor routing
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Auto Dialer campaign management
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CRM integration capabilities
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Omnichannel interaction platform
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Conversational AI voicebot chatbot
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Real‑time AI support agents
Teloz use cases
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Consolidate incoming calls, chats, and video inquiries into a single omnichannel desktop, letting agents triage and route tickets automatically with AI sentiment scoring for proactive escalation
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Integrate Teloz with your CRM to sync customer data across devices, enabling agents to view complete interaction histories in real‑time and automate follow‑up tasks with AI virtual agent guidance
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Leverage Teloz’s real‑time analytics dashboard to monitor agent performance, channel usage, and customer sentiment, and generate automated reports that feed into workforce management and quality assurance
Teloz user reviews
Would you recommend Teloz?
Who is Teloz for?
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Cloud solution architects
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Virtual agent developers
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Customer service executives
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Crm integration engineers
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Business process analysts
Teloz FAQ
How much does Teloz cost?
Teloz is a paid product with no free plan. Plans include Individual pro plan at $10.99 mo., Business builder plan at $13.99 mo. and Enterprise growth plan at $20.99 mo..
Is Teloz safe to use?
Teloz is operated by Teloz Limited, registered in Hong Kong. It has a substantial audience that is independently measured month to month.
What are the best alternatives to Teloz?
The closest alternatives to Teloz are Nextiva, Synthflow.ai, Voiceflow, 247.ai and Bland AI. You can compare them side by side in the alternatives section further down this page.
What does Teloz do with my data?
Its privacy policy states that personal data is sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Teloz have an API?
Yes. Teloz offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Teloz?
Teloz is built and operated by Teloz Limited, a company registered in Hong Kong.
Which AI models does Teloz use?
Teloz is built on OpenAI / Whisper. Which models you can reach may depend on your plan.
What does Teloz integrate with?
Teloz connects with Salesforce, HubSpot, Microsoft Teams, Zendesk and WhatsApp.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
