What is Teloz?
Teloz offers an AI-driven cloud contact center solution designed to enhance customer communication across various channels. Featuring robust call center management tools, Teloz enables both inbound and outbound operations through automatic call distributors and optimized dialing capabilities.
Users benefit from seamless integration with CRM systems, facilitating customer journey management and omnichannel support via chat and voice interactions. The platform's advanced virtual agent provides self-service options, while AI technologies assist agents in real-time, improving response times.
Additionally, Teloz supports mobile and video contact center functionalities, ensuring remote teams can maintain productivity and engagement. Perfect for enterprises and SMBs in industries like healthcare, banking, and e-commerce, Teloz enhances operational efficiency and customer satisfaction through unified communication channels.
â Key features
Teloz core features and benefits include the following:
- âī¸ Automatic Call Distributor (ACD).
- âī¸ Auto Dialer.
- âī¸ CRM Integration.
- âī¸ Unified Agent Desktop.
- âī¸ Sentiment Analysis.
âī¸ Use cases & applications
- âī¸ Streamline customer service operations in a healthcare setting by using Teloz's omnichannel support features, allowing agents to manage inquiries via voice and chat from a single interface, ensuring timely assistance..
- âī¸ Implement Teloz's advanced virtual agent capabilities for an e-commerce business to provide 24/7 self-service options for customers, reducing wait times and improving overall satisfaction during high-demand periods..
- âī¸ Enhance remote team productivity in a banking institution by utilizing Teloz's mobile and video contact center functionalities, enabling seamless communication and collaboration among agents, regardless of location..
đââī¸ Who is it for?
Teloz can be useful for the following user groups:
đ° Pricing plans
Teloz offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.
Teloz pricing packages
- Launch your business plan : $0/mo
- Business plan : $8.99/mo/user
- Small team plan : $9.99/mo/user
- Enterprise plan : get a quote
** Pricing packages are subject to change. Always verify pricing information here
âšī¸ Find more & support
Teloz provides an API that developers can use for programmatic access which makes it easy to integrate it with other tools or within your own applications.
You can also find more information, get support and follow Teloz updates on the following channels:
- Teloz Website (Login/Sign up)
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