What is Hoory AI?

Hoory AI provides an integrated customer support platform that unifies live chat, email, WhatsApp, Telegram and other channels into a single omnichannel inbox. It offers a no‑code chatbot builder and AI assistant that can be trained on custom knowledge bases, enabling automated ticket resolution and 24/7 customer assistance.

The solution includes contact management, help center portals, and a call‑center module with country‑specific numbers that ties into the AI assistant for handling routine inquiries. Built‑in workflow automation triggers actions based on set conditions, while multilingual text and audio support, macros, canned responses and transliteration accommodate global audiences.

Hoory AI pricing Subscription

Personal $6 per user/mo
Startup $16 per agent/mo
Team $26 per agent/mo
Business $42 per agent/mo

Hoory AI user reviews

Based on 7 reviews, 57.1% of users recommend Hoory AI, rated highly for quality results.

4
recommend
3
don't
7 reviews

Liked for

Quality results 4 of 4
Easy to use 3 of 4
All key features 3 of 4
Worth the price 2 of 4
Good integrations 2 of 4

Disliked for

Inconsistent results 3 of 3
Lacks integrations 3 of 3
Hard to use 2 of 3
Missing features 2 of 3
Would you recommend Hoory AI?

Hoory AI's key features

  • AI-powered live chat widget
  • Omnichannel inbox integration
  • Built-in knowledge base
  • Seamless agent handover
  • Multilingual support 120+ languages
  • Workflow automation tools
  • Customizable chat widget

Hoory AI use cases

  • Consolidate all customer inquiries from live chat, email, WhatsApp, and Telegram into a single omnichannel inbox for real‑time response and analytics, enabling 24/7 support without switching apps
  • Build a no‑code AI chatbot that pulls answers from a custom knowledge base to automatically resolve common tickets and forward complex issues to agents, reducing ticket backlog across industries
  • Use multilingual AI ticket resolver and automated workflow triggers to route support requests by language and priority, and integrate with call‑center AI to provide agents with suggested responses in real time

Who is it for?

  • Customer service representatives
  • E-commerce retailers
  • Support administrators
  • Technology integrators
  • Digital strategists

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