What is ChatDaddy?

ChatDaddy is a multi‑channel messaging platform that consolidates WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and email into a single workspace. It offers a shared team inbox that centralizes customer interactions, improving response times and reducing duplication of effort.

Built‑in chatbot capabilities use AI to classify intent and route support, sales, or FAQ inquiries to the appropriate agent or automated response. The platform includes marketing features such as broadcast and targeted campaigns, an online storefront for product display, and payment integrations for seamless checkout.

Automation workflows can be created with triggers, AI‑driven actions, and conditional branching to streamline repetitive tasks across the customer journey. CRM modules organize customer data into unified profiles, enabling tracking of interactions, nurturing of leads, and retention analytics.

ChatDaddy on the web:

ChatDaddy details

Company: TNT The Next Tech Ltd
Jurisdiction: Hong Kong Special Administrative Region
Built for: Businesses and teams
Stated compliance: SOC 2, ISO 27001

Compliance as stated in ChatDaddy's own published documentation.

ChatDaddy tech specs

Integrations: WhatsApp

ChatDaddy pricing

Subscription

Basic $119/mo (billed annually)

Pro $299/mo (billed annually)

Max $799/mo (billed annually)

Auto-renewal: Yes

Trial, refund and renewal terms as stated in ChatDaddy's own published documentation.

Verify on the official pricing page.

View plans

ChatDaddy's key features

One Click Broadcasts
Personalized Broadcast Messaging
Automated Sales Funnels
Real-Time Campaign Analytics
Targeted Customer Segmentation
Import Contacts and Custom Content
WhatsApp Compliance Migration

ChatDaddy use cases

Streamline customer support for a small fashion retailer by routing inquiries from WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and email to a shared team inbox, while AI‑powered chatbots triage and auto‑answer common questions to reduce response time.
Launch a cross‑channel broadcast marketing campaign that sends personalized product offers and promotions to customers via WhatsApp, Instagram stories, and email, automatically tracking engagement and updating CRM records in real time.
Integrate your Shopify storefront with ChatDaddy to automatically notify the sales team of new orders, sync order data to the CRM, and enforce compliance rules for data retention across all messaging platforms.