Automated Customer Service Software
The best 70 Automated Customer Service Software AI tools - Free & Paid
Explore 70 AI for Automated Customer Service Software
BSG Conversational AI Voice Assistant is a multilingual, real-time voice tool that automates 80% of customer interactions across sales, support, and lead generation. It detects intent, switches languages, and integrates with CRMs for seamless workflows.
Free trial
The OneContact Suit is an AI-powered cloud contact center software with various features and a worldwide partner network in over 40 countries.
Kapture Self-Serve 2.0 empowers customers with an AI-driven knowledge base, bots for decision-making, and omnichannel support, while providing agents with tools for efficient ticket management and insights into customer interactions through advanced analytics.
Subscription
5
Nextiva is an AI-driven platform transforming customer interactions by automating conversations across multiple channels. It offers unified support for voice, video, SMS, and more, reducing costs by up to 30% with automation for 90% of interactions.
Freemium
Automate customer support with AI to reduce costs and improve service.
Contact
5
Teloz is an AI-driven cloud contact center solution offering inbound and outbound capabilities, CRM integration, advanced virtual agents for self-service, and support for mobile and video communications, enhancing efficiency and customer satisfaction across various industries.
Free trial
AnswerIQ enhances customer service through AI-driven automation, offering self-service options and real-time query handling. It integrates with platforms like Zendesk, reducing support cases and improving efficiency while allowing agents to tackle complex issues.
Free
Talkforce AI automates customer service using AI-driven voice agents to handle routine inquiries, appointment scheduling, and reservations. It offers 24/7 support and integrates with existing systems, enhancing operational efficiency while allowing staff to focus on personalized service.
Freemium
5
Re:amaze is an integrated customer service solution offering live chat, helpdesk, chatbots, and video calls. It features push campaigns, AI responses, customizable FAQs, real-time monitoring, and enhances efficient interactions for high customer satisfaction.
Free trial
Intercom is an AI-powered customer service platform that streamlines support across multiple channels, automates query resolution, and enhances agent productivity. It offers insights for performance improvement and customizable workflows to scale customer service effectively.
Free trial
Tactful AI is a customer engagement platform with multiple features to improve retention, optimize operations, and reduce costs.
Subscription
5
The Tekst AI AI tool enhances customer service by automating support issues, analyzing language and sentiment, and integrating with CRMs for data insights.
Simple Phones is an AI tool for customer service needs that uses Google Text-to-Speech technology to create an AI agent and forward missed calls or provide a new number for customers.
Subscription
The Fin2 AI chatbot is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.
Freemium
5
Chaport: Customer Messaging Tool for Businesses - Automated Sales Interactions, Live Chat, Chatbots, Omnichannel Support & Seamless Integration.
Free trial
Kommunicate is an AI-driven customer service automation tool. It provides a Kompose chatbot builder, live chat, Dialogflow integration, and more. Enhances support with codeless bot creation, self-serve FAQ bots, NLP LLM, and integrates with major platforms for smooth communication and better custom
Free trial
5
Awhy automates up to 75% of common customer queries, integrating with systems like Salesforce to provide 24/7 support. It captures and analyzes interactions, offering insights to enhance efficiency and user satisfaction across various sectors.
Subscription
5
Phonely is an AI phone support tool that automates call answering and appointment management while providing human-like interactions. It features analytics, custom language models, and CRM integration to enhance customer service and streamline business communication.
Free trial
5
Harvey can improve customer support satisfaction by accurately identifying conversation context and offering intelligent suggestions to agents.
Free trial
Brainfish is an AI-powered customer service platform that provides fast and relevant answers to customer queries through quick onboarding, article builder suggestions, and easy access to immediate answers.
Freemium
5
Supbot is an AI-driven support solution that automates responses to routine customer inquiries, offering 24/7 assistance. Its simple setup and integrated ticketing system enhance operational efficiency and improve customer satisfaction by reducing response times.
Free trial
AI Voice Agents automates business phone calls using intelligent voice interactions, ensuring 24/7 customer engagement. It enhances communication, reduces human errors, supports multiple languages, and integrates with tools like calendars and CRMs for diverse industry applications.
Freemium
SupportAgent.ai is an AI tool that creates automated draft replies for support agents by learning from previous replies and adapting to the writing style.
Free trial
Agent4 is a 24/7 AI-powered virtual agent tool for businesses providing exceptional phone support with advanced features such as custom interactions, real-time responses, summarized voicemails, and robocall filtering.
Freemium
AIChatbot is an AI-powered customer service tool that allows businesses to create a custom chatbot to instantly resolve support inquiries and boost sales, while saving costs and improving business insights.
Freemium
5
QueryPal empowers support teams to deliver exceptional service by automating ticket responses, reducing response times, and increasing efficiency with AI-driven workflows. It ensures consistent and accurate support every time.
Freemium
5
Coher is an AI tool that automates customer support, resolves up to 60% of tickets, provides personalized answers, and optimizes customer flow.
Contact
5
Desku is an AI-powered customer support software for eCommerce and SaaS businesses. It combines conversational AI, unified inboxes, and automation to optimize multichannel support, integrating with popular eCommerce platforms, boosting efficiency and customer satisfaction via AI chatbots and automa
Free trial
5
Mava is a versatile AI-powered customer support tool tailored for communities. It efficiently manages public and private queries from a unified interface.
Freemium
5
Bolddesk Syncfusion is a cloud-based help desk tool that streamlines customer support operations with ticket management, workflow automation, and insightful analytics. Enhance customer experiences and team collaboration for increased productivity.
Free trial
5
CallDesk is an AI voice agent platform that automates customer inquiries, boosting self-service rates to 80%. It reduces handling times by 40%, streamlines inbound calls, and enhances customer satisfaction while lowering operational costs.
Free
Servisbot is an AI tool that enhances customer interactions through automated chatbots with natural language understanding, allowing businesses across various industries to create personalized experiences, improve response times, and reduce operational costs efficiently.
Freemium
The platform provides a suite of tools to create and manage an AI assistant with natural language processing, machine learning, and conversational AI features that can automate tasks like scheduling meetings and answering customer queries.
Freemium
SiteSpeakAI automates customer support with a custom-trained GPT chatbot, handling up to 300 tickets monthly. Train it with diverse sources, track visitor interactions for better knowledge base and enhance lead conversion rates.
Free trial
1.8
Autopilot is an AI-powered customer support tool that automates responses to customer questions using machine learning and a knowledge base, allowing users to relax while the tool handles support.
5
Zipchat is a chatbot AI tool that allows users to create a custom chatbot for their website in less than 30 seconds, providing accurate bot responses and advanced scrape technology to increase customer satisfaction and boost sales.
Free trial
Chatbees is an AI customer support automation tool that integrates with ticket systems, reduces resolution time, builds private knowledge bases, and categorizes tickets automatically, enhancing support efficiency and customer satisfaction.
Free trial
5
Sigma AI automates ticket resolution across multiple channels, enhancing customer support. It integrates with platforms like Shopify and Zendesk, delivering personalized responses while improving efficiency and resource allocation, achieving up to 80% automation in ticket handling.
Freemium
ChatDaddy is an AI-driven WhatsApp automation tool for e-commerce, utilizing chatbots, personalized messages, and notifications to enhance customer interactions and integrate with apps/payment systems for improved team productivity and efficient customer service.
Free trial
5
Chatiq AI is an automated customer support system that interprets inquiries, prioritizes tickets, and provides real-time responses. Its customizable chatbot and advanced analytics enhance operational efficiency, engagement, and overall service performance for diverse business needs.
Freemium
5
Aidbase is an AI startup providing advanced customer support solutions, featuring a chatbot that expedites email handling by 10x via AI-powered ticketing, along with smooth integrations and resources for optimized support experiences.
Freemium
5
Uchat is an automation platform that streamlines customer engagement across 12+ social media channels, featuring an intuitive drag-and-drop builder, AI responses, email automation, and human agent integration for enhanced support and e-commerce operations.
Free trial
Answering AI is a 24/7 AI-driven call answering service that enables seamless customer interactions for various businesses. It features customizable receptionists, fast response times, language switching, and the ability to fetch external data to enhance user experience.
Free trial
Botscrew specializes in bespoke AI-powered chatbot development for industries like healthcare and customer service. It offers end-to-end services, pre-built conversational agents, compliance with HIPAA and GDPR, and seamless third-party integrations for enhanced business processes.
Free
EnterpriseBot.ai, powered by GenAI, is an innovative conversational AI tool for businesses. It automates customer and employee support across channels, boosting efficiency, sales, and satisfaction through personalized recommendations and round-the-clock service. Seamless integration with existing s
Free
NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamline customer interactions and improve support efficiency.
Free trial
5
Botspace is an AI-driven platform that automates support and enhances communication. It features customizable chatbots, integrated email notifications, and multilingual capabilities, facilitating efficient customer interactions and reducing response times for businesses and service teams.
Free
VoiceGenie is a generative AI voice bot that automates sales processes, engages customers, schedules appointments, and qualifies leads, enhancing the sales funnel while ensuring timely responses and improving conversion rates through empathetic conversations.
Free trial
Sandra AI automates call management for dealerships with a 24/7 AI receptionist, enhancing customer engagement and lead capture. It integrates with DMS and CRM systems, offers multilingual support, and provides tailored configurations for efficient operations.
Freemium
Agentz is an AI-driven digital receptionist that enhances customer engagement for small businesses and call centers through 24/7 multi-channel communication, automating responses, capturing leads, and improving customer experience across various industries.
Free trial
Parabolic AI for Customer Support is an advanced AI assistant integrated in ticketing software. It delivers precise, diverse responses for customer queries through human verification, parabolic training, and upsell mode to enhance replies and identify sales prospects from customer interactions.
Subscription
5
Versabot.co is a no-code platform for creating customizable omnichannel chatbots and outreach solutions. It streamlines communication via multiple channels, supports automated calling, and offers advanced analytics to enhance customer engagement and productivity.
Freemium
ResponseCX offers ecommerce brands AI-powered support agents that resolve inquiries 90% faster, with automated triage and rapid learning capabilities. It ensures 100% uptime, handling unlimited ticket volumes, enhancing customer satisfaction while reducing operational costs.
Subscription
5
Brilo AI is a conversational AI phone agent platform that automates customer support and sales calls, offering features like parallel calling, live transfers, and real-time transcription, while integrating with over 6,000 tools for seamless workflow management.
Free trial
Alfred is an AI chatbot for instant customer support, available 24/7. It requires no coding and offers tailored answers using advanced retrieval algorithms. Connect data sources for seamless information updates and efficient customer engagement.
Free trial
AI Desk is an AI-driven customer service tool that offers 24/7 automated support, integrates diverse data sources, and enables live chat, enhancing customer interaction and lead generation while minimizing manual intervention.
Free trial
OneTone.ai is an AI-powered platform designed to improve communication and decision making for customer-focused companies with small business needs.
Free trial
Automatic chat is an AI-powered chatbot tool that allows you to create an automated chatbot for your website with its simple and intuitive interface.
Freemium
5
toma simplifies phone call automation, smoothly integrating with existing systems. It efficiently manages 24/7 calls using custom demos, easy onboarding, and offers control over fallbacks and interventions, ultimately improving call quality for better customer experiences.
Free
5
Saufter is an AI-powered customer engagement tool that automates support tasks, integrates live chat and social media, and provides analytics to streamline customer interactions across multiple channels for enhanced service efficiency.
Free trial