What is OSAM AI?
OSAM provides AI agents that handle inbound calls, SMS and chat while integrating with dealer management systems (DMS) to capture leads and appointments.The platform consolidates omnichannel communications into a single inbox, syncs service and test-drive bookings to calendars, and reduces missed leads with automated lead routing and notifications.
Automated campaigns manage recalls, retention outreach, oil change reminders and seasonal offers to support customer retention and service revenue.Parts ordering captures part numbers and customer details, notifies teams of availability and pricing, and streamlines parts fulfillment.
Smart slot management and customizable workflows optimize staff allocation, call flows and peak coverage for service and sales teams.Real-time analytics and automated workflows surface key metrics for dealerships, enabling faster response times and higher conversion rates.
OSAM AI details
- Company
- OSAM Software, Inc.
- Jurisdiction
- Delaware
- Data residency
- United States
- Stated compliance
- GDPR
Compliance as stated in OSAM AI's own published documentation.
OSAM AI pricing
FreemiumOSAM AI offers a free plan with paid upgrades available.
Verify on the official pricing page.
View plansOSAM AI's key features
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AI agents handling inbound calls, SMS, and chat with DMS integration for capturing leads and appointments
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Omnichannel communications consolidated into a single inbox
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Syncing service and test-drive bookings to calendars with automated lead routing and notifications
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Automated campaign management for recalls, retention outreach, reminders, and promotional offers
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Parts ordering automation capturing part numbers and customer details, notifying teams of availability and pricing, and streamlining fulfillment
OSAM AI use cases
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Automate inbound calls, SMS and chat with AI agents that capture leads and appointments directly into your dealer management system, route high-value prospects to the right team, and provide 24/7 coverage to boost conversions without increasing staff
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Consolidate customer communications into a single omnichannel inbox integrated with your DMS to enable smart scheduling, parts-ordering automation and real-time analytics so service teams resolve issues faster and reduce parts-related delays
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Execute targeted recall and retention campaigns that trigger automated outreach based on service history and inventory, schedule follow-ups and measure campaign ROI with real-time reporting to maximize retention and service revenue
OSAM AI user reviews
Based on 4 reviews, 75% of users recommend OSAM AI, rated highly for value for money.
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Who is OSAM AI for?
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Dealership owners
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Service managers
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Sales managers
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Parts managers
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Marketing managers
OSAM AI FAQ
Is OSAM AI free?
Partly. OSAM AI has a free plan with usage limits, and paid plans unlock the full feature set.
Is OSAM AI safe to use?
OSAM AI states GDPR compliance in its own published documentation. OSAM AI is operated by OSAM Software, Inc., registered in Delaware.
What are the best alternatives to OSAM AI?
The closest alternatives to OSAM AI are impel.ai, myaifrontdesk.com, Spyne, Sandra AI and 247.ai. You can compare them side by side in the alternatives section further down this page.
What does OSAM AI do with my data?
Its privacy policy states that personal data is sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in United States.
Who made OSAM AI?
OSAM AI is built and operated by OSAM Software, Inc., a company registered in Delaware.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.