What is OSAM AI?
OSAM provides AI agents that handle inbound calls, SMS and chat while integrating with dealer management systems (DMS) to capture leads and appointments.The platform consolidates omnichannel communications into a single inbox, syncs service and test-drive bookings to calendars, and reduces missed leads with automated lead routing and notifications.
Automated campaigns manage recalls, retention outreach, oil change reminders and seasonal offers to support customer retention and service revenue.Parts ordering captures part numbers and customer details, notifies teams of availability and pricing, and streamlines parts fulfillment.
Smart slot management and customizable workflows optimize staff allocation, call flows and peak coverage for service and sales teams.Real-time analytics and automated workflows surface key metrics for dealerships, enabling faster response times and higher conversion rates.
OSAM AI user reviews
Based on 4 reviews, 75.0% of users recommend OSAM AI, rated highly for value for money.
Liked for
Disliked for
Would you recommend OSAM AI?
OSAM AI's key features
-
AI agents handling inbound calls, SMS, and chat with DMS integration for capturing leads and appointments
-
Omnichannel communications consolidated into a single inbox
-
Syncing service and test-drive bookings to calendars with automated lead routing and notifications
-
Automated campaign management for recalls, retention outreach, reminders, and promotional offers
-
Parts ordering automation capturing part numbers and customer details, notifying teams of availability and pricing, and streamlining fulfillment
OSAM AI use cases
-
Automate inbound calls, SMS and chat with AI agents that capture leads and appointments directly into your dealer management system, route high-value prospects to the right team, and provide 24/7 coverage to boost conversions without increasing staff
-
Consolidate customer communications into a single omnichannel inbox integrated with your DMS to enable smart scheduling, parts-ordering automation and real-time analytics so service teams resolve issues faster and reduce parts-related delays
-
Execute targeted recall and retention campaigns that trigger automated outreach based on service history and inventory, schedule follow-ups and measure campaign ROI with real-time reporting to maximize retention and service revenue
Who is it for?
-
Dealership owners
-
Service managers
-
Sales managers
-
Parts managers
-
Marketing managers
