Customer Service Chat
The best 50 Customer Service Chat AI tools - Free & Paid
Explore 50 AI for Customer Service Chat
LiveChatAI uses GPT‑4o to transform a knowledge base into a chatbot that auto‑resolves ~70 % of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
Freemium
- $39/mo
Chaterimo is an AI-powered chatbot for customer care, utilizing ChatGPT and Anthropic technology. It offers automated responses, secure login, and customization options, simplifying customer interactions and enhancing overall support processes.
Freemium
The Fin2 AI chatbot is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.
Freemium
BestChat automates support, lead qualification, and product recommendations for Shopify, Wix, and WordPress stores. It integrates with Facebook, Instagram, WhatsApp, and email, offers multilingual service, real‑time order tracking, and secure analytics, cutting agent workload by up to 87%.
Free
klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.
Freemium
PandaChat automates customer support for e‑commerce, integrating with platforms like Shopify, WooCommerce, Magento, and ERP systems. Its reasoning engine cross‑references orders, shipping, and inventory to generate instant replies, while routing complex cases to agents, reducing tickets and response
Free
ChatIQ AI is a customizable chatbot and ticketing platform that integrates via a widget, trains on company documents to answer queries, auto‑categorizes tickets, and provides real‑time performance dashboards for support teams.
Subscription
- $7/mo
Jarvis Helpdesk delivers AI‑powered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives real‑time agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.
Freemium
- $6.67/mo
BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40 % of tickets, while a copilot drafts replies and suggests knowledge‑base content. Built‑in automation updates CRM, processes refunds, and speeds response times.
Subscription
- $7499/mo
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
VanChat is a no‑code Shopify AI assistant that handles 97 % of customer queries autonomously, offering real‑time learning, personalized product recommendations, order tracking, multilingual support, and seamless hand‑off to human agents while providing conversion analytics.
Paid
- $9/mo
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
Quickchat AI is a tool that enables businesses to build chatbots for various purposes using GPT-3 and without coding knowledge. It integrates with messaging apps and live chat software.
Freemium
- $99
Clerk Chat unifies voice, SMS, WhatsApp, and RCS, deploying real‑time agents for lead qualification and appointment scheduling. It integrates with Salesforce, Teams, and Genesys, supports HIPAA/SOC 2 compliance, and enables 24/7 automated outreach through embedded widgets.
Paid
- $29/mo
Quickchat AI lets teams create and deploy chatbots for support, sales, lead qualification, and internal assistance. It combines Retrieval‑Augmented Generation with reranking to keep answers current, offers modular knowledge building, workflow design, analytics, GDPR‑compliant data control, and API i
Freemium
Intellichat is an AI-powered customer support chatbot that provides 24/7 assistance on websites. It enhances visitor engagement through real-time interactions, offers customizable features, and integrates easily with a simple code snippet.
Free
mybot.chat allows users to create customizable AI chatbots for customer support and lead generation without coding. It offers 24/7 assistance, lead qualification, data encryption, and memory features for continuous learning and improved response relevance.
Free trial
Tidio is an AI-powered chatbot that automates customer support across live chat, email, and social media, handling up to 64% of interactions. It seamlessly integrates with help desks for human handoffs and provides analytics for performance tracking.
Freemium
Chaport is an all‑in‑one customer messaging platform that delivers live chat on websites, email, and messaging apps, 24/7 chatbot automation, a knowledge base, mobile sync, and extensive integrations to streamline sales, support, and marketing.
Freemium
Chatbase builds and deploys AI customer support agents trained on business data, integrates with CRMs, Zendesk, Slack and WhatsApp, enables automated workflows, human escalation, analytics, multilingual support, and security controls (SOC 2, encryption).
Freemium
- $32/mo
Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Real‑time dashboards, workflow macros, co‑browsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.
Free trial
- $29/mo
ChatSuggest automates live call support, answering FAQs, retrieving orders, updating addresses, and handling opt‑outs. It blends with order systems, maintains brand tone, offers multilingual service, frees agents for complex queries, boosting response times.
Freemium
Gleap unifies customer support across channels, offering AI agents, live chat, email automation, and onboarding tools. It captures real‑time bug reports and feedback, links tickets to product roadmaps, and enables team collaboration from one dashboard.
Freemium
- $39/mo
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
ChatBees builds knowledge graphs from past tickets and connects to HubSpot, Confluence, Notion, and Google Drive. It trains an AI on company data, updating automatically. The AI analyzes tickets, delivers insights inside the platform, reducing resolution time and deflecting tickets.
Freemium
- $4.08/mo
Click2Magic embeds live chat into websites and mobile apps, supporting text, audio, video, and file exchanges. Its AI chatbot triages tickets, surfaces qualified leads, and a single interface manages multiple properties. Mobile iOS/Android apps keep teams connected on the go.
Freemium
- $18/mo
Helploom combines live chat, a shared inbox and an AI chatbot trained on your knowledge base to automate 24/7 multilingual support, searchable help center, analytics, escalation to human agents, and developer integration via a JS widget and REST API.
Freemium
Dialpad is an AI-driven communication platform that facilitates customer interactions via voice, chat, SMS, and email. It integrates with popular apps and offers real-time insights, automated notes, and robust security features for efficient customer support.
Freemium
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.
Freemium
CX Genie is an AI-driven chatbot platform empowering businesses to automate tasks, customize customer interactions, and optimize operations. It features intent detection, personalized messaging, and efficient management of intelligent chatbots. (Powered by ChatGPT)
Freemium
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
t3 chat is an AI assistant that facilitates efficient communication and information exchange through enhanced search capabilities and mobile access. Its user-friendly interface supports multiple conversation threads, catering to students, professionals, and casual users for diverse inquiries.
Subscription
Sweepr unifies app, web, chat, and IVR into a single interface for telecom and ISP operators. It blends large‑language‑model flexibility with telco heuristics for real‑time support, compliance, and efficient human‑in‑the‑loop escalation.
Paid
Wonderchat is an AI chatbot builder that allows you to create custom ChatGPT-powered chatbots using your business data. It enables quick setup and can train chatbots using data from website links and PDF files.
Freemium
- $49.99/mo
ChatDaddy unifies WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and email into a single workspace with a shared team inbox. AI‑powered chatbots route inquiries, while automation, CRM, and compliance tools streamline support, sales, and marketing workflows.
Subscription
Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.
Free trial
Voiceflow enables teams to create, test, and deploy AI‑powered conversational agents across chat, voice, phone, and web without coding. Its visual editor, real‑time collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.
Free
- $50/mo
Chat University aids students in the university application process by offering personalized feedback on personal statements, grade comparisons against a program database, and insights on degree options, career paths, and financing to inform decision-making.
Freemium
Chatwith is a no‑code platform that embeds AI chatbots on websites, intranets, and messaging apps. It trains on internal content, connects to 5,000+ apps for real‑time data, supports 95+ languages, offers custom branding, analytics, and API integration.
Subscription
- $19/mo
DOO consolidates chat, email, WhatsApp, Instagram, and website messages into a single inbox, offering multilingual AI agents that handle text, voice, images, and files. It provides real‑time sentiment analysis, automated workflows, and analytics dashboards to improve CSAT and conversion rates.
Freemium
Help.center imports help articles from Intercom, Zendesk, Freshdesk, and Crisp, trains an AI model, and delivers instant answers via chat or search on a branded site. If the AI fails, queries route to an agent inbox for quick resolution.
Free
ChatNode transforms website and knowledge‑base content into autonomous support agents that learn continuously, handle tasks like bookings and invoicing, integrate with WordPress, Slack, Notion, Zapier, and provide analytics for satisfaction and flow refinement, all via no‑code setup.
Paid
- $35/mo
YourChat.ai is a free AI messenger fueled by ChatGPT, providing unregistered instant access to information and guidance. Ask about diverse topics and receive prompt responses for versatile queries and engagements.
Free
Web2chat is an AI chatbot tool for websites, providing personalized assistance to visitors by instantly responding to inquiries. Easily create custom chatbots trained on website content for improved user experience.
Freemium
- $19/mo
Livesquare delivers 24/7 live chat support with AI‑powered bots trained on industry data. It records interactions, offers real‑time analytics, integrates with Google Analytics, and includes exit‑intent pop‑ups, a web‑analytics dashboard, and minute‑by‑minute uptime monitoring.
Subscription
Kustomer unifies customer data, conversations, and history into a single timeline, combining native AI agents with human-agent collaboration to automate omnichannel support, route workflows, provide real-time agent assist, and surface intent-driven analytics for CX optimization.
- 10 queues/team $sla management $business rules & customer workflows
RevoChat is an AI sales chatbot for e-commerce sites, providing personalized assistance to online visitors. It boosts sales through custom product recommendations based on browsing patterns and preferences, working round-the-clock, integrating seamlessly with Shopify/WooCommerce, and offering easy
Free trial
- $50/mo
SiteSpeakAI automates customer support with a custom-trained GPT chatbot, handling up to 300 tickets monthly. Train it with diverse sources, track visitor interactions for better knowledge base and enhance lead conversion rates.
Free trial
Omnichannel AI agents trained on FAQs, transcripts, CRM notes and SOPs automate voice, email, chat and SMS support, sales and scheduling for SMBs, preserving brand tone, integrating with CRM/websites and improving response times and lead capture.
- $299/mo
Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work
Freemium
- $15/mo