Customer Service Chat
The best 50 Customer Service Chat AI tools - Free & Paid
Explore 50 AI for Customer Service Chat
LiveChatAI uses GPT‑4o to transform a knowledge base into a chatbot that auto‑resolves ~70 % of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
Freemium
- $39/mo
klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.
Freemium
Witchat is a 24/7 customer service chatbot that enhances communication by providing instant responses. It supports multi-platform conversations and includes an upcoming conversation analysis feature for performance insights, improving overall customer satisfaction.
Free trial
The Fin2 AI chatbot is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.
Freemium
BestChat automates support, lead qualification, and product recommendations for Shopify, Wix, and WordPress stores. It integrates with Facebook, Instagram, WhatsApp, and email, offers multilingual service, real‑time order tracking, and secure analytics, cutting agent workload by up to 87%.
Free
Callbell is a customer support platform that centralizes communication across messaging apps like WhatsApp and Facebook Messenger. It features team collaboration tools, chatbots for automation, and analytics, streamlining customer interaction and support processes.
Freemium
- $15/mo
Chat Summary is an AI tool that integrates with LiveChat, automatically generating concise summaries of chat transcripts. It extracts key points, keywords, and sentiment, providing centralized reports and actionable feedback to improve agent performance.
Free trial
- $1.67/mo
Intellichat is an AI-powered customer support chatbot that provides 24/7 assistance on websites. It enhances visitor engagement through real-time interactions, offers customizable features, and integrates easily with a simple code snippet.
Free
PandaChat automates customer support for e‑commerce, integrating with platforms like Shopify, WooCommerce, Magento, and ERP systems. Its reasoning engine cross‑references orders, shipping, and inventory to generate instant replies, while routing complex cases to agents, reducing tickets and response
Free
Chaterimo is an AI-powered chatbot for customer care, utilizing ChatGPT and Anthropic technology. It offers automated responses, secure login, and customization options, simplifying customer interactions and enhancing overall support processes.
Freemium
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
ChatIQ AI is a customizable chatbot and ticketing platform that integrates via a widget, trains on company documents to answer queries, auto‑categorizes tickets, and provides real‑time performance dashboards for support teams.
Subscription
- $7/mo
VanChat is a no‑code Shopify AI assistant that handles 97 % of customer queries autonomously, offering real‑time learning, personalized product recommendations, order tracking, multilingual support, and seamless hand‑off to human agents while providing conversion analytics.
Paid
- $9/mo
BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40 % of tickets, while a copilot drafts replies and suggests knowledge‑base content. Built‑in automation updates CRM, processes refunds, and speeds response times.
Subscription
- $7499/mo
ChatBees builds knowledge graphs from past tickets and connects to HubSpot, Confluence, Notion, and Google Drive. It trains an AI on company data, updating automatically. The AI analyzes tickets, delivers insights inside the platform, reducing resolution time and deflecting tickets.
Freemium
- $4.08/mo
Jarvis Helpdesk delivers AI‑powered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives real‑time agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.
Freemium
- $6.67/mo
AI Chatbot is a GPT‑powered platform that delivers 24/7, error‑free support with global personalization and multilingual capability. It customizes responses using company FAQs, auto‑escalates to humans, and offers easy integration for any business size.
Free
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
YourChat.ai is a free AI messenger fueled by ChatGPT, providing unregistered instant access to information and guidance. Ask about diverse topics and receive prompt responses for versatile queries and engagements.
Free
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
Chaport is an all‑in‑one customer messaging platform that delivers live chat on websites, email, and messaging apps, 24/7 chatbot automation, a knowledge base, mobile sync, and extensive integrations to streamline sales, support, and marketing.
Freemium
Quickchat AI is a tool that enables businesses to build chatbots for various purposes using GPT-3 and without coding knowledge. It integrates with messaging apps and live chat software.
Freemium
- $99
Chatbase builds and deploys AI customer support agents trained on business data, integrates with CRMs, Zendesk, Slack and WhatsApp, enables automated workflows, human escalation, analytics, multilingual support, and security controls (SOC 2, encryption).
Freemium
- $32/mo
Quickchat AI lets teams create and deploy chatbots for support, sales, lead qualification, and internal assistance. It combines Retrieval‑Augmented Generation with reranking to keep answers current, offers modular knowledge building, workflow design, analytics, GDPR‑compliant data control, and API i
Freemium
Livex AI enhances customer interactions through AI chat, voice agents, and search, automating engagement to reduce churn and support costs. Its real-time data insights boost retention strategies, with a focus on security and compliance.
Subscription
Tidio is an AI-powered chatbot that automates customer support across live chat, email, and social media, handling up to 64% of interactions. It seamlessly integrates with help desks for human handoffs and provides analytics for performance tracking.
Freemium
Clerk Chat unifies voice, SMS, WhatsApp, and RCS, deploying real‑time agents for lead qualification and appointment scheduling. It integrates with Salesforce, Teams, and Genesys, supports HIPAA/SOC 2 compliance, and enables 24/7 automated outreach through embedded widgets.
Paid
- $29/mo
Alfred is an AI chatbot for instant customer support, available 24/7. It requires no coding and offers tailored answers using advanced retrieval algorithms. Connect data sources for seamless information updates and efficient customer engagement.
Free trial
Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Real‑time dashboards, workflow macros, co‑browsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.
Free trial
- $29/mo
ChatSuggest automates live call support, answering FAQs, retrieving orders, updating addresses, and handling opt‑outs. It blends with order systems, maintains brand tone, offers multilingual service, frees agents for complex queries, boosting response times.
Freemium
Livesquare delivers 24/7 live chat support with AI‑powered bots trained on industry data. It records interactions, offers real‑time analytics, integrates with Google Analytics, and includes exit‑intent pop‑ups, a web‑analytics dashboard, and minute‑by‑minute uptime monitoring.
Subscription
SupportAgent.ai is an AI tool that creates automated draft replies for support agents by learning from previous replies and adapting to the writing style.
Free trial
- $29/mo
mybot.chat allows users to create customizable AI chatbots for customer support and lead generation without coding. It offers 24/7 assistance, lead qualification, data encryption, and memory features for continuous learning and improved response relevance.
Free trial
t3 chat is an AI assistant that facilitates efficient communication and information exchange through enhanced search capabilities and mobile access. Its user-friendly interface supports multiple conversation threads, catering to students, professionals, and casual users for diverse inquiries.
Subscription
Gleap unifies customer support across channels, offering AI agents, live chat, email automation, and onboarding tools. It captures real‑time bug reports and feedback, links tickets to product roadmaps, and enables team collaboration from one dashboard.
Freemium
- $39/mo
Harvey can improve customer support satisfaction by accurately identifying conversation context and offering intelligent suggestions to agents.
Free trial
- $15
Chat University aids students in the university application process by offering personalized feedback on personal statements, grade comparisons against a program database, and insights on degree options, career paths, and financing to inform decision-making.
Freemium
Voiceflow enables teams to create, test, and deploy AI‑powered conversational agents across chat, voice, phone, and web without coding. Its visual editor, real‑time collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.
Free
- $50/mo
Dialpad is an AI-driven communication platform that facilitates customer interactions via voice, chat, SMS, and email. It integrates with popular apps and offers real-time insights, automated notes, and robust security features for efficient customer support.
Freemium
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.
Freemium
Chat Breezes centralizes WhatsApp, Instagram, Facebook, X, and more into a single inbox. It offers real‑time automation, AI‑assisted messaging, analytics, and e‑commerce integration for Shopify and WooCommerce, helping teams streamline support, sales, and marketing.
Paid
- $10/mo
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
ChatDaddy unifies WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and email into a single workspace with a shared team inbox. AI‑powered chatbots route inquiries, while automation, CRM, and compliance tools streamline support, sales, and marketing workflows.
Subscription
CX Genie is an AI-driven chatbot platform empowering businesses to automate tasks, customize customer interactions, and optimize operations. It features intent detection, personalized messaging, and efficient management of intelligent chatbots. (Powered by ChatGPT)
Freemium
Wonderchat is an AI chatbot builder that allows you to create custom ChatGPT-powered chatbots using your business data. It enables quick setup and can train chatbots using data from website links and PDF files.
Freemium
- $49.99/mo
Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work
Freemium
- $15/mo
Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.
Free trial
Dante AI automates customer support across chat, voice, and phone, pulling real‑time answers from websites or documents. It escalates to humans, logs conversation history, integrates with web, WhatsApp, Instagram, Slack, Teams, Zapier, and manages leads, appointments, and bookings.
Subscription
- $29/mo
Help.center imports help articles from Intercom, Zendesk, Freshdesk, and Crisp, trains an AI model, and delivers instant answers via chat or search on a branded site. If the AI fails, queries route to an agent inbox for quick resolution.
Free