What is CX Genie?
CX Genie is an AI-powered custom chatbot platform that allows users to quickly build and deploy intelligent chatbots without the need for coding. With a mission to make AI accessible to everyone, CX Genie helps businesses automate tasks, personalize customer experiences, and transform their operations with the power of AI. Trusted by over 6,000 customers globally, CX Genie empowers customer service teams to automate FAQs, provide 24/7 support, and personalize interactions to delight customers. For e-commerce and retail businesses, CX Genie helps personalize the buying journey, boost sales, and build brand loyalty through real-time assistance and product recommendations. Additionally, marketing and sales teams can leverage CX Genie to capture valuable customer data, qualify prospects, and nurture relationships through interactive chat experiences. The platform also caters to financial services and technology startups, offering personalized communication, streamlined account management, and valuable product feedback insights. With advanced features like intent detection, AI recommendations, and personalized messaging, CX Genie provides an all-in-one chatbot solution for businesses to efficiently manage, analyze, and personalize their chatbot ecosystem.
CX Genie details
- Built for
- Businesses and teams
- Data residency
- ap-southeast-1
CX Genie tech specs
- Integrations
- n8n Discord
CX Genie pricing
FreemiumVerify on the official pricing page.
View plansCX Genie's key features
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Build and deploy intelligent chatbots without coding
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Automate FAQs and provide 24/7 support
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Personalize customer experiences and interactions
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Advanced features like intent detection and AI recommendations
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All-in-one chatbot solution for managing, analyzing, and personalizing chatbot ecosystem
CX Genie use cases
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Empower customer service teams to automate FAQs, provide 24/7 support, and enhance customer interactions by deploying intelligent chatbots through CX Genie, enabling businesses to elevate their customer service experience and efficiently address customer queries.
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Enable e-commerce and retail businesses to personalize the buying journey, increase sales, and foster brand loyalty by leveraging CX Genie's real-time assistance and product recommendations, creating a seamless and tailored shopping experience for customers.
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Assist marketing and sales teams in capturing valuable customer data, qualifying leads, and nurturing relationships with interactive chat experiences using CX Genie's advanced features like intent detection, AI recommendations, and personalized messaging, ultimately driving engagement and boosting conversions.
CX Genie user reviews
Would you recommend CX Genie?
Who is CX Genie for?
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Business leaders
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Digital marketers
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Customer support
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Sales representatives
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Technology developers
CX Genie FAQ
Is CX Genie free?
Partly. CX Genie has a free plan with usage limits, and paid plans unlock the full feature set. Plans include Premium at $14.99/mo and Pro at $24.99/mo.
What are the best alternatives to CX Genie?
The closest alternatives to CX Genie are Quickchat AI, SupportAI, Quickchat, YourGPT and Adpost AI Chatbot. You can compare them side by side in the alternatives section further down this page.
What does CX Genie do with my data?
CX Genie states that customer content may be used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in ap-southeast-1.
Does CX Genie have an API?
Yes. CX Genie offers an API, so you can call it from your own applications instead of using the interface directly.
Is there a mobile app for CX Genie?
Yes. CX Genie has a mobile app alongside its web version.
What does CX Genie integrate with?
CX Genie connects with n8n and Discord.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
