Virtual Customer Support

VirtualSpirits offers a no‑code visual editor to build chatbots for websites, WhatsApp, Messenger, Instagram, and SMS. It captures leads, automates replies, forwards qualified prospects to CRM or email, and logs conversations for 24/7 support and commerce.

klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.

Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.

Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work

Virtual Scale provides AI-driven virtual teams for multi-channel customer engagement, enabling seamless interactions via voice, chat, and SMS. It features customizable agents, automated responses, and CRM integration for enhanced workflows and personalized client service.

Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl

BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40 % of tickets, while a copilot drafts replies and suggests knowledge‑base content. Built‑in automation updates CRM, processes refunds, and speeds response times.

Harvey can improve customer support satisfaction by accurately identifying conversation context and offering intelligent suggestions to agents.

Teloz consolidates calls, chat, video, and fax into an omnichannel interface, automating routing with an ACD engine and tools like sentiment analysis. It integrates with CRM, offers real‑time analytics, and supports multi‑device sync for efficient customer service.

Crisp is a versatile business messaging platform catering to startups and SMBs. It combines website chat, chatbots, shared inboxes, ticketing systems, campaigns, knowledge bases, and customizable features for superior customer engagement and efficient team communication.

Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.

LiveChatAI uses GPT‑4o to transform a knowledge base into a chatbot that auto‑resolves ~70 % of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.

Intellichat is an AI-powered customer support chatbot that provides 24/7 assistance on websites. It enhances visitor engagement through real-time interactions, offers customizable features, and integrates easily with a simple code snippet.

DigitalGenius automates end‑to‑end customer support for e‑commerce brands, integrating with shipping, ERP, payment, and loyalty systems. It uses conversational AI to track orders, resolve issues, proactively offer replacements, upsells, and warranty claims.

The Fin2 AI chatbot is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.

Voiceflow enables teams to create, test, and deploy AI‑powered conversational agents across chat, voice, phone, and web without coding. Its visual editor, real‑time collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.

V‑Retail AI provides a live visitor dashboard and real‑time chat, voice, or low‑bandwidth video support for remote site navigation. Its AI offers contextual product suggestions, sentiment‑aware dialogue, and automatic omnichannel retargeting, boosting conversions across B2B and B2C e‑commerce.

Jarvis Helpdesk delivers AI‑powered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives real‑time agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.

Dialpad is an AI-driven communication platform that facilitates customer interactions via voice, chat, SMS, and email. It integrates with popular apps and offers real-time insights, automated notes, and robust security features for efficient customer support.

VanChat is a no‑code Shopify AI assistant that handles 97 % of customer queries autonomously, offering real‑time learning, personalized product recommendations, order tracking, multilingual support, and seamless hand‑off to human agents while providing conversion analytics.

QueryPal automates customer support by generating real‑time email and ticket drafts, analyzing sentiment, and deflecting common queries. It supports hosted, self‑hosted, or managed deployments and meets SOC 2 and GDPR compliance.

SupportAgent.ai is an AI tool that creates automated draft replies for support agents by learning from previous replies and adapting to the writing style.

Callbell is a customer support platform that centralizes communication across messaging apps like WhatsApp and Facebook Messenger. It features team collaboration tools, chatbots for automation, and analytics, streamlining customer interaction and support processes.

Zephyr Global offers AI‑powered virtual workforce solutions that deliver instant IT support for Microsoft, AWS, Cisco, Dell, Oracle, and Google Cloud environments. It also provides WhatsApp‑based medical second opinions, agricultural guidance, and end‑to‑end AI consulting to automate business workfl

Gleap unifies customer support across channels, offering AI agents, live chat, email automation, and onboarding tools. It captures real‑time bug reports and feedback, links tickets to product roadmaps, and enables team collaboration from one dashboard.

Glassix is an AI‑native, autonomous contact‑center platform that manages customer interactions across messaging, voice, and digital channels. It blends AI‑human co‑handling, real‑time insights, zero‑effort onboarding, continuous deployment, and seamless integration for 24/7 service.

Kayako is an AI help desk platform that automates ticket management and response workflows, offering features like AI-powered triage and omnichannel support to enhance operational efficiency and improve customer service without increasing team size.

Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.

Alfred is an AI chatbot for instant customer support, available 24/7. It requires no coding and offers tailored answers using advanced retrieval algorithms. Connect data sources for seamless information updates and efficient customer engagement.

ClientZen aggregates customer feedback from tickets and reviews, analyzing it to surface spikes and recurring issues. It delivers instant contextual answers via Mantra AI and generates VoC reports, integrating with Zendesk for a unified customer journey view.

Virtual Girlfriends is an AI chatbot platform offering chat with diverse virtual characters, each with unique hobbies and personalities. Users can practice conversation skills, explore personalities, or enjoy light chat, all with a privacy‑focused, no‑data‑storage policy.

Omnichannel AI agents trained on FAQs, transcripts, CRM notes and SOPs automate voice, email, chat and SMS support, sales and scheduling for SMBs, preserving brand tone, integrating with CRM/websites and improving response times and lead capture.

Vee automates outbound calling, handling routine inquiries, scheduling, and transactions via voice, SMS, and chat. It integrates with CRM/telephony, captures real‑time data, escalates to humans when needed, and reports call volume, duration, and satisfaction.

Supademo records user interactions and auto‑generates guided walkthroughs for web, mobile, and desktop apps. It offers HTML cloning, screenshots, Figma integration, multi‑language voiceovers, branching logic, analytics, and CRM integration to accelerate onboarding and support sales cycles.

Sweepr unifies app, web, chat, and IVR into a single interface for telecom and ISP operators. It blends large‑language‑model flexibility with telco heuristics for real‑time support, compliance, and efficient human‑in‑the‑loop escalation.

Virtual Staffer PH connects U.S. businesses with skilled Filipino virtual assistants for remote work, offering efficient outsourcing solutions for administrative support, customer service, and digital marketing, helping to enhance productivity and reduce operational costs.

Livex AI enhances customer interactions through AI chat, voice agents, and search, automating engagement to reduce churn and support costs. Its real-time data insights boost retention strategies, with a focus on security and compliance.

RAVATAR creates real‑time 3D AI avatars and holographic displays for customer engagement, events, and virtual workforces. Full‑body digital humans answer FAQs, guide visitors, and explain products across web, mobile, and kiosks. Customizable, low‑code integration supports CRM, LLM, and multilingual

Serviceaide Luma Virtual Agent is an AI‑powered assistant inside the Serviceaide Digital Service Management Platform. It deflects tickets by routing users to a central knowledge base, automates change approvals, unifies ITSM processes, and supplies real‑time performance metrics for administrators.

AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.

HiJiffy Guest Communications Hub delivers real‑time AI responses to guest inquiries across web, social media, and WhatsApp. It syncs with PMS to automate pre‑check‑in, key distribution, room updates, and virtual concierge services, reducing call volume and streamlining operations.

i3simple Virtual Call Assistant manages incoming calls for solopreneurs and small businesses. It features an intelligent call assistant, customizable call flow builder, and unified phonebook, optimizing workflows and enhancing customer communication without constant availability.

Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.

Octocom is an AI‑first support platform that syncs with Zendesk, Gorgias, and major e‑commerce catalogs. It offers omnichannel service (email, Instagram, Messenger, WhatsApp, SMS), auto‑resolves 90 % of tickets, provides AI product recommendations, upsells, and order tracking, and supports 100+ lang

Witchat is a 24/7 customer service chatbot that enhances communication by providing instant responses. It supports multi-platform conversations and includes an upcoming conversation analysis feature for performance insights, improving overall customer satisfaction.

Curious Thing AI offers customizable voice assistants Lucy and Sam for businesses. These assistants simplify communication, gather leads, manage calls, and provide multilingual support, resulting in enhanced customer service.

Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Real‑time dashboards, workflow macros, co‑browsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.

ChatIQ AI is a customizable chatbot and ticketing platform that integrates via a widget, trains on company documents to answer queries, auto‑categorizes tickets, and provides real‑time performance dashboards for support teams.

VoyagerAid is an airline disruption management software that streamlines customer support across multiple channels with an AI-driven chatbot, smart ticket management, and a comprehensive knowledge base, enhancing response times and service efficiency for travel agencies.

TalkForce AI is a voice assistant that manages routine inquiries, schedules appointments, and handles cancellations. It provides 24/7 service, routes complex calls to humans, integrates with CRM, uses sentiment analysis, and automates booking workflows for multiple industries.