Multichannel Support Bot
The best 50 Multichannel Support Bot AI tools - Free & Paid
Explore 50 AI for Multichannel Support Bot
you.bot is a multi-model API platform offering unified access to image, video, audio, music, and text generation via a single REST endpoint. It enables developers to switch models seamlessly, manage asynchronous tasks, and integrate with webhooks and polling, all with a consistent schema.
Freemium
BotPenguin lets users build codeāfree chatbots for websites, WhatsApp, Facebook, Instagram, Telegram, and Microsoft Teams. A dragāandādrop editor, unified inbox, analytics, multilingual support, custom AI personas, automation, and 80+ integrations streamline marketing, sales, and support.
Paid
Botnoi AI Chatbot lets users build noācode chat and voicebots for LINE, Messenger, WhatsApp, web chat, and calls. It autoāconfigures agents, pulls knowledge from documents and web content, connects to business systems, and provides realātime analytics to improve service.
Subscription
Jarvis Helpdesk delivers AIāpowered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives realātime agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.
Freemium
- $6.67/mo
ChatBotKit is an AI agent platform enabling developers to create, test, and deploy autonomous agents for apps, websites, and messaging services. It supports multiple AI providers, offers memory, custom tools, and enterprise compliance features.
Freemium
- $25/mo
Notbot automates WhatsApp interactions with chatbots, broadcast messaging, and a unified inbox. Dragāandādrop bot builder, CRM integration, API support, workflow automation, eācommerce features, and 24āhour response capabilities boost engagement and sales.
Free
LiveChatAI uses GPTā4o to transform a knowledge base into a chatbot that autoāresolves ~70āÆ% of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
Freemium
- $39/mo
CloseBot automates creation and deployment of conversational AI agents across web, SMS, Facebook, Instagram, WhatsApp, and more. It handles appointment booking, lead qualification, and multilingual support with LLMs, enabling 24/7 realātime engagement, faster responses, and higher conversions.
Freemium
Omnichannel AI agents trained on FAQs, transcripts, CRM notes and SOPs automate voice, email, chat and SMS support, sales and scheduling for SMBs, preserving brand tone, integrating with CRM/websites and improving response times and lead capture.
- $299/mo
Chatbase builds and deploys AI customer support agents trained on business data, integrates with CRMs, Zendesk, Slack and WhatsApp, enables automated workflows, human escalation, analytics, multilingual support, and security controls (SOC 2, encryption).
Freemium
- $32/mo
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
mybot.chat allows users to create customizable AI chatbots for customer support and lead generation without coding. It offers 24/7 assistance, lead qualification, data encryption, and memory features for continuous learning and improved response relevance.
Free trial
Mava consolidates Discord, Telegram, Slack, web chat, and email into a shared inbox, automatically handling routine inquiries via AI trained on your knowledge base. It offers status tracking, automation, analytics, and unlimited agent support for scalable, multiāchannel customer service.
Freemium
WiiChat automates realātime conversations on websites, WhatsApp, Instagram, and Messenger, delivering toneāmatched responses and voice support. It imports documents for expert replies, qualifies leads, tracks interactions, and integrates via API/webhooks with Facebook, Shopify, HubSpot, and more.
Paid
The Fin2 AI chatbot is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.
Freemium
BestChat automates support, lead qualification, and product recommendations for Shopify, Wix, and WordPress stores. It integrates with Facebook, Instagram, WhatsApp, and email, offers multilingual service, realātime order tracking, and secure analytics, cutting agent workload by up to 87%.
Free
Kommunicate is a noācode AI customerāservice platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.
Paid
- $8.33/mo
Voiceflow enables teams to create, test, and deploy AIāpowered conversational agents across chat, voice, phone, and web without coding. Its visual editor, realātime collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.
Free
- $50/mo
Webbotify trains a chatbot directly from your siteās content, delivering instant multilingual responses in 95 languages. Oneāline code deployment, email capture for lead generation, analytics, brandācustomizable UI, and automatic updates from new documents keep support current and secure.
Subscription
- $19/mo
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
Wasapi consolidates WhatsApp customer interactions into a single interface, automatically assigning chats to agents and tracking them in realātime. It integrates with CRMs, eācommerce, and payment systems, supports AI assistants and mass messaging, and offers a mobile app for remote agents.
Freemium
WhatsApp Business Solution is an omnichannel platform that enhances customer engagement with customizable chatbots, bulk messaging, a shared inbox, and live chat integration, while also enabling contact segmentation and automated marketing campaigns for improved operational efficiency.
Free trial
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
Dante AI automates customer support across chat, voice, and phone, pulling realātime answers from websites or documents. It escalates to humans, logs conversation history, integrates with web, WhatsApp, Instagram, Slack, Teams, Zapier, and manages leads, appointments, and bookings.
Subscription
- $29/mo
BotPress is a platform for building and managing AI agents that power contextual, stateful conversations. It features an Agent Studio for rapid creation and supports extensive integrations, knowledge bases, and custom code for automation across various industries.
Freemium
- $89/mo
EZContact centralizes WhatsApp, Messenger and Instagram into one shared inbox, automating 24/7 FAQ responses, lead qualification, appointment scheduling and agent handoffs. Team tools, conversation history, analytics and integrations support multilingual omnichannel customer service.
Free trial
OneContact unifies voice, chat, WhatsApp, and social media into a single contactācenter interface, offering realātime agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.
Free
Instadesk consolidates VoiceBot, ChatBot, Call Center, Live Chat, and Ticket System across 20+ channels, using multilingual speech recognition and NLP to automate ticket creation. It offers agent assistance, compliance monitoring, and training modules to improve response speed and shorten onboarding
Free
Webapi.ai delivers AIāpowered virtual agents that handle multiāstep conversations, API calls, and notifications. It integrates with SaaS, websites, PDFs and supports channels like website widgets, WhatsApp, Facebook, SMS, providing analytics and human handoff.
Freemium
- $1200/mo
Octocom is an AIāfirst support platform that syncs with Zendesk, Gorgias, and major eācommerce catalogs. It offers omnichannel service (email, Instagram, Messenger, WhatsApp, SMS), autoāresolves 90āÆ% of tickets, provides AI product recommendations, upsells, and order tracking, and supports 100+ lang
Subscription
- $100/mo
PandaChat automates customer support for eācommerce, integrating with platforms like Shopify, WooCommerce, Magento, and ERP systems. Its reasoning engine crossāreferences orders, shipping, and inventory to generate instant replies, while routing complex cases to agents, reducing tickets and response
Free
Social Intents integrates live chat and AI bots into Teams, Slack, Google Chat, Zoom, and more, delivering realātime inbox notifications. AI learns a site in seconds, answers ~75āÆ% of queries, hands off to humans, supports 80+ languages, and offers analytics.
Paid
Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Realātime dashboards, workflow macros, coābrowsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.
Free trial
- $29/mo
Introducing DocsBot AI, a powerful AI tool that helps you create custom chatbots for documentation. Train and deploy AI-powered chatbots in minutes, saving time and improving support experience. Custom copywriting capabilities, embeddable widgets, and integrations with popular platforms like WordPre
Freemium
Freebot is an AI tool that streamlines customer service interactions by navigating phone menus, managing negotiations, and securing timely callbacks from human agents. It operates 24/7, tracks documents, and prioritizes data privacy with bank-level encryption.
Freemium
Ivy.ai builds noācode chatbots that ingest an organizationās content and deliver consistent answers via SMS, email, IVR, voice assistants, and live chat. It supports 100+ languages, compliance, analytics, and integrations, cutting call/email volume and freeing staff.
Freemium
MultipleChat integrates ChatGPT, Claude, Gemini, Grok, and Perplexity into a single prompt, displaying each modelās output sideābyāside. It autoādebates, flags conflicts, provides source references, and supports document, slide, spreadsheet, and image generation with humanized style learning.
Free trial
Athena AI is an AIāpowered chatbot that automates customer communication across web widgets, WhatsApp, Telegram, social networks, and marketplace platforms. It handles inquiries, qualifies leads, screens candidates, and offers 24/7 support with CRM integration, noācode flow design, and realātime ana
Paid
- $99/mo
VirtualSpirits offers a noācode visual editor to build chatbots for websites, WhatsApp, Messenger, Instagram, and SMS. It captures leads, automates replies, forwards qualified prospects to CRM or email, and logs conversations for 24/7 support and commerce.
Free trial
- $9/mo
GPTātrainer creates voice and text AI agents for phone, email, SMS, web chat, and social media. Noācode builder, optional API, multiāLLM support, document training, automated workflows, realātime escalation, CRM sync, unified inbox, EUāhosted, SOCāÆII/ISOāÆ27001/GDPR compliant.
Paid
- $8.49/mo
BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40āÆ% of tickets, while a copilot drafts replies and suggests knowledgeābase content. Builtāin automation updates CRM, processes refunds, and speeds response times.
Subscription
- $7499/mo
ChatDaddy unifies WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and email into a single workspace with a shared team inbox. AIāpowered chatbots route inquiries, while automation, CRM, and compliance tools streamline support, sales, and marketing workflows.
Subscription
Aissist delivers a digital workforce that automates service and sales workflows, offering endātoāend reasoning, native integration to major CRM platforms, omniāchannel support, multiāagent collaboration, enterprise governance, and 65+ālanguage processing of text, image, video, and voice.
Freemium
- $0.05
Cloodot consolidates sales and support conversations from email, WhatsApp, Facebook Messenger, and Instagram into a single inbox, automatically routing messages to AI or humans, enabling noācode automation for CRM updates, ticketing, booking, with realātime analytics, endātoāend encryption, and mult
Free trial
- $9.99/mo
Smartly.AI is a noācode platform that lets businesses build, deploy, and monitor AI agents to answer customer queries 24/7. It uses Retrieval Augmented Generation to cut development time and supports major LLMs and multiple channels for scalable, multilingual service.
Freemium
Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.
Free trial
Chat Thing lets organizations build custom ChatGPT bots trained on internal content from Notion, websites, YouTube, and more. Deploy across web, Slack, Discord, WhatsApp, Telegram, and email with automated syncing, multilingual support, response guards, and analytics.
Freemium
- $14/mo
MACAU328 centralizes customer support across websites, social media, and messaging apps, offering an AI chatbot that delivers instant, contextāaware replies and hands off to agents. Builtāin AI adds smart replies, translation, and rich content, all managed from one secure interface.
Subscription
- $40/mo