What is Mava?
Mava is a versatile AI-powered customer support tool designed for communities.It seamlessly handles both public and private queries from a unified dashboard.Mava's AI learns from existing support content, resolving over 50% of community queries autonomously.
Unlike other bots, Mava supports users in private tickets and public channels, with the ability to transfer unresolved queries to human agents.It offers web chat, Telegram, and Discord Ticket Bot integration for multi-channel support.
Mava provides valuable support metrics and transforms user feedback into actionable insights.Trusted by hundreds of communities, Mava streamlines support operations with its user-friendly interface and responsive team support.
⭐ Mava Core features
- ✔️ Unified Dashboard
- ✔️ Private Ticket Handling
- ✔️ Support metrics
- ✔️ Various integrations
- ✔️ Actionable insights