What is Wasapi?
Wasapi centralizes WhatsApp customer support for teams, offering a multi‑agent chat system that assigns conversations automatically and tracks them in real time. The platform supports multiple phone lines in one interface, enabling coordinated sales, support, and collections workflows without duplicate handling.
Built on the official WhatsApp Business API, it delivers secure mass messaging, campaign management, and real‑time delivery reports. Integrated AI chatbots and trainable assistants handle repetitive queries, while a visual funnel feature maps prospects through sales stages and allows direct interaction from the board.
Webhooks, API endpoints, and Make connectors connect Wasapi to CRMs, e‑commerce platforms, payment gateways, and calendars, providing end‑to‑end automation. A native mobile app keeps agents organized and responsive on Android and iOS, ensuring continuity outside the desktop environment.
Wasapi pricing
FreemiumWasapi offers a free plan with paid upgrades available.
Verify on the official pricing page.
View plansWasapi's key features
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Multi-agent, multi-line chat management
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Auto-assignment of chats
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24/7 chatbot and AI support
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Visual sales funnel for leads
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Mass messaging with WhatsApp API
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Real-time API webhooks
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Mobile app for control
Wasapi use cases
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Automate WhatsApp customer support routing with real‑time chat assignment to the right agent and seamless CRM sync for instant, accurate ticketing
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Leverage AI chatbots to handle high‑volume WhatsApp inquiries and guide leads through the sales funnel, integrating with e‑commerce and payment systems for a smooth checkout experience
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Empower remote sales agents with a mobile app that consolidates WhatsApp chats, provides AI‑powered suggestions, and enables cross‑platform collaboration for faster resolution and higher customer satisfaction
Wasapi user reviews
Would you recommend Wasapi?
Who is Wasapi for?
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Marketing managers
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E-commerce sellers
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Customer support admins
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Product designers
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Strategic planners
Wasapi FAQ
Is Wasapi free?
Partly. Wasapi has a free plan with usage limits, and paid plans unlock the full feature set.
What are the best alternatives to Wasapi?
The closest alternatives to Wasapi are WAPlus - AI WhatsApp CRM, Trring Me, IntegraBot.ai, ChatGPT for WhatsApp and Quickchat. You can compare them side by side in the alternatives section further down this page.
Does Wasapi have an API?
Yes. Wasapi offers an API, so you can call it from your own applications instead of using the interface directly.
Is there a mobile app for Wasapi?
Yes. Wasapi has a mobile app alongside its web version.
