What is Notbot?

Notbot is a platform that automates customer interaction on WhatsApp through built‑in chatbots, broadcast messaging, and a unified team inbox. It offers a drag‑and‑drop Bot Builder that lets users design conversational flows, add CTA buttons, and create interactive lists without coding.

An integrated CRM allows contact segmentation, custom fields, and campaign management, enabling targeted outreach and efficient lead capture. The platform supports the official WhatsApp Business API, providing rapid template approval, message scheduling, and detailed analytics for performance tracking.

Notbot’s automation builder connects over 20 apps, facilitating workflow automation, webhooks, and data storage for repetitive tasks. The ticket‑booking chatbot feature can triple event ticket sales by handling inquiries and payments directly within WhatsApp.

Green Tick Verification on WhatsApp is available to enhance brand credibility and prevent account bans. With a multi‑agent inbox, multiple users can collaborate on the same WhatsApp number in real time, maintaining a 24‑hour response window. Catalog sharing and cart integration allow businesses to showcase products and enable purchases via WhatsApp messages.

Notbot user reviews

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Notbot's key features

  • Drag‑and‑drop WhatsApp Chatbot Builder
  • Unified Multi‑agent Team Inbox
  • Advanced CRM with Segmentation
  • Bulk Broadcast Messaging (10k+/day)
  • Official WhatsApp Business API Integration
  • Automation Builder with Webhooks & Apps
  • Green Tick Verification for Trust

Notbot use cases

  • Create an automated ticket booking bot on WhatsApp that handles seat selection, payment integration, and instant confirmations for events, freeing staff from manual inquiries
  • Use Notbot's broadcast messaging and multi-agent inbox to launch a 24/7 flash sale campaign for an e‑commerce store, pushing product catalog links and processing orders directly via chat
  • Build a no‑code customer support chatbot for a financial services firm that integrates with their CRM, triages common queries, and escalates complex tickets to human agents in real time

Who is it for?

  • Customer service representatives
  • Business owners
  • Marketing practitioners
  • Sales representatives
  • Software developers

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