What is Social Intents?
Social Intents delivers a live‑chat and AI‑chatbot platform that plugs directly into Microsoft Teams, Slack, Google Chat, Zoom, Webex, WhatsApp, SMS, and website widgets. Teams, Slack, or Google Chat users receive real‑time notifications for visitor inquiries and can reply from a single inbox, eliminating context switching.
The AI assistant, trained on a site’s content in seconds, automatically handles about 75 % of common questions and routes more complex requests to human agents. Multi‑channel support covers website chat, WhatsApp Business, SMS, Facebook Messenger, and Gmail, while 80 + languages are supported via auto‑detection.
Agencies can white‑label the widget and manage multiple client accounts from one dashboard. Real‑time visitor monitoring and conversation analytics help teams track response times, resolution rates, and customer satisfaction. The platform offers one‑click AI training, model selection between ChatGPT, Claude, or Gemini, and a seamless handoff between AI and human agents.
Social Intents details
- Company
- Social Intents, LLC
- Jurisdiction
- Georgia, United States
- Built for
- Businesses and teams
- Data residency
- United States
- Stated compliance
- GDPR, CCPA
Compliance as stated in Social Intents's own published documentation.
Social Intents tech specs
- Works with
- OpenAI / GPT Anthropic / Claude Google / Gemini
- Cloud
- AWS
- Integrations
- Zapier Slack Microsoft Teams Shopify WordPress Zendesk WhatsApp
Social Intents pricing
Paid- Free trial
- 14 days
- Auto-renewal
- Yes
Verify on the official pricing page.
View plansSocial Intents's key features
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Teams, Slack, Google Chat integration
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AI auto‑resolves 75% questions
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One‑click AI training
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Multi‑channel support (website, WhatsApp, SMS)
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Unified support dashboard
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80+ language support
Social Intents use cases
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Streamline customer support across Teams and Slack by deploying Social Intents' white‑label chatbot, instantly learning your FAQ and handling 75% of inquiries in real time while routing escalations to the appropriate human agent
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Unify all chat interactions from Zoom, Google Chat and Microsoft Teams into a single inbox, allowing support teams to monitor conversations, access conversation analytics dashboards and respond efficiently across multiple channels
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Enable global customer engagement by configuring Social Intents to support 80+ languages, providing instant multilingual support in real time and automatically translating user messages for agents in a single view
Social Intents user reviews
Based on 5 reviews, 60% of users recommend Social Intents, rated highly for value for money.
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Who is Social Intents for?
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Customer service agents
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Business owners
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Technical support agents
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Office administrators
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Digital marketers
Social Intents FAQ
How much does Social Intents cost?
Social Intents is a paid product with no free plan. Plans include Starter at $39.00, Basic at $69.00, Pro at $99.00 and Business at $199.00.
Is Social Intents safe to use?
Social Intents states GDPR and CCPA compliance in its own published documentation. Social Intents is operated by Social Intents, LLC, registered in Georgia, United States. It has a substantial audience that is independently measured month to month.
What are the best alternatives to Social Intents?
The closest alternatives to Social Intents are Quickchat, Re:amaze, Quickchat AI, Live Square and Instadesk. You can compare them side by side in the alternatives section further down this page.
What does Social Intents do with my data?
Social Intents states that customer content is not used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in United States.
Does Social Intents auto-renew or offer refunds?
Social Intents subscriptions renew automatically until you cancel.
Does Social Intents have an API?
Yes. Social Intents offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Social Intents?
Social Intents is built and operated by Social Intents, LLC, a company registered in Georgia, United States.
Which AI models does Social Intents use?
Social Intents is built on OpenAI / GPT, Anthropic / Claude and Google / Gemini. Which models you can reach may depend on your plan.
What does Social Intents integrate with?
Social Intents connects with Zapier, Slack, Microsoft Teams, Shopify, WordPress, Zendesk and WhatsApp.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
