What is unless.com?

UNLESS is an AI‑native customer success platform designed for regulated European sectors, delivering compliance‑first automation across acquisition, onboarding, retention, expansion, and support. The system combines agentic AI, semantic search, and smart hand‑offs to provide 24/7, human‑level self‑service that deflects tickets, accelerates resolution, and surfaces upsell opportunities.

Its no‑code interface offers 20+ UI templates and automatic AI training, while 50+ prebuilt connectors integrate seamlessly with existing knowledge bases, CRMs, ticketing systems, and web portals. Built with GDPR, the EU AI Act, DORA, ISO 42001, and OWASP, the platform enforces data governance, role‑based access, and audit trails across every lifecycle stage.

unless.com pricing Subscription

Premium € 1799/mo

Enterprise € 1799/mo

Verify on the official pricing page.

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unless.com's key features

AI agents coordinate lifecycle stages
Launch assistants via point-and-click
Template library for regulated use cases
Native integrations with Salesforce, HubSpot, Zendesk
Customizable web component branding
Context-aware personalized responses
Configurable compliance guardrails and approvals

unless.com use cases

Automate GDPR‑compliant onboarding for new clients in the EU financial sector with UNLESS’s no‑code UI, integrating their existing CRM via a prebuilt connector and enabling 24/7 self‑service ticket deflection to reduce support costs
Generate upsell insights for regulated healthcare providers by automatically analyzing support tickets and client interactions within UNLESS, then sending personalized offers through a no‑code workflow that respects full GDPR‑aligned governance
Deploy a semantic search‑enabled knowledge base for a telecom company’s customer success team, leveraging UNLESS’s 50+ connectors to pull data from legacy systems and delivering instant, ticket‑free self‑service resolution for users across the EU

Who is it for?

Knowledge managers
Digital marketers
Customer success managers
Support agents
Business analysts