What is Harvey?

Drive more customer support satisfaction.Harvey can accurately identify the context of customer conversations and offer intelligent suggestions to support agents, enabling them to work faster and delight customers even better.

Harvey pricing Free trial

Lite (easy starter) $15
Pro (rapid growth) $39
Elite (high volume) $59

Harvey user reviews

Based on 14 reviews, 71.4% of users recommend Harvey, rated highly for ease of use.

10
recommend
4
don't
14 reviews

Liked for

Easy to use 9 of 10
Worth the price 7 of 10
Quality results 6 of 10
All key features 4 of 10
Good integrations 1 of 10

Disliked for

Not worth the price 2 of 4
Lacks integrations 2 of 4
Missing features 1 of 4
Would you recommend Harvey?

Harvey's key features

  • Conversation context analysis
  • Intelligent suggestions
  • Work faster
  • Delight customers
  • Increase customer support satisfaction

Harvey use cases

  • Improve customer satisfaction by providing accurate and timely support
  • Increase agent productivity by offering intelligent suggestions
  • Reduce response time and improve resolution rates

Who is it for?

  • Customer service representatives
  • Support managers
  • Help desk technicians
  • Call center operators
  • Customer success managers

Community Discussions

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