What is Harvey?

Drive more customer support satisfaction.Harvey can accurately identify the context of customer conversations and offer intelligent suggestions to support agents, enabling them to work faster and delight customers even better.

Harvey pricing

Free trial
Lite (easy starter) $15
Pro (rapid growth) $39
Elite (high volume) $59

Harvey's key features

  • Conversation context analysis
  • Intelligent suggestions
  • Work faster
  • Delight customers
  • Increase customer support satisfaction

Harvey use cases

  • Improve customer satisfaction by providing accurate and timely support
  • Increase agent productivity by offering intelligent suggestions
  • Reduce response time and improve resolution rates

Harvey user reviews

Based on 14 reviews, 71% of users recommend Harvey, rated highly for ease of use.

10
recommend
4
don't
14 reviews

Liked for

Easy to use 9 of 10
Worth the price 7 of 10
Quality results 6 of 10
All key features 4 of 10
Good integrations 1 of 10

Disliked for

Not worth the price 2 of 4
Lacks integrations 2 of 4
Missing features 1 of 4

Would you recommend Harvey?

Who is Harvey for?

  • Customer service representatives
  • Support managers
  • Help desk technicians
  • Call center operators
  • Customer success managers

Harvey FAQ

Is Harvey free?

Not permanently. Harvey gives you a free trial, after which a paid plan is required. Plans include Lite (easy starter) at $15, Pro (rapid growth) at $39 and Elite (high volume) at $59.

Is Harvey safe to use?

Harvey carries the TopAI.tools verified mark, which we award after a manual review of pricing transparency, published terms, public following and working functionality.

Is Harvey good?

Harvey has a 71% recommendation rate from 14 reviewers on TopAI.tools. Reviewers rate it highest on ease of use and value for money.

What are the best alternatives to Harvey?

The closest alternatives to Harvey are Intercom, Zendesk Advanced AI, SupportAI, Gorgias and Kustomer IQ. You can compare them side by side in the alternatives section further down this page.

Is there a mobile app for Harvey?

Yes. Harvey has a mobile app alongside its web version.

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