What is 008?

008 Agent is a voice AI platform that creates conversational agents in five clicks, enabling teams to automate support, sales, billing, and technical calls. It integrates natively with CRMs such as Zendesk, Salesforce, HubSpot, Zoho, and Pipedrive, and connects to databases like Supabase and MongoDB for real‑time data access.

The agent can execute actions such as ticket creation, CRM queries, lead updates, and case management directly from a phone call. It supports simultaneous call handling across Windows, macOS, and Linux environments. The platform offers a softphone interface that allows users to interact with calls from any device.

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008's key features

Create voice agents in five clicks.
Execute actions like ticket creation.
Integrate natively with CRMs and APIs.
Scales to handle many simultaneous calls.
Built-in transcription and voice settings.
Live call handling for support.

008 use cases

Automate post‑purchase support calls by embedding the agent into the CRM to pull order data in real time, answer FAQs, route complex issues to agents, and record transcripts for compliance audits
Streamline outbound sales outreach by deploying the voice AI agent to access lead databases, initiate calls via cross‑platform softphones, log conversation outcomes, and trigger follow‑up workflows through API integrations
Simplify billing dispute resolution by configuring the agent to pull account balances from the billing system, guide customers through payment options, capture conversation notes, and automatically update the CRM with resolved cases