What is 008?
008 Agent is an event-driven AI-powered open-source softphone that enhances the VoIP experience with intelligent features. It simplifies the communication process by allowing users to make calls effortlessly and seamlessly log events and interactions.
Users can transfer call data to preferred CRM tools for easy tracking and comprehensive records of communication. 008 Agent empowers users to log call events and interactions with ease, making communication insights actionable and driving productivity.
Additionally, with features like AI speech-to-text transcription, sentiment analysis, and summarization, users can gain valuable insights and boost efficiency in decision-making. Join the 008 Agent community and experience the future of communication with this powerful all-in-one softphone solution.
â Key features
008 core features and benefits include the following:
- âī¸ Event-driven AI-powered open-source softphone.
- âī¸ Intelligent call management features.
- âī¸ Integration with CRM tools.
- âī¸ AI speech-to-text transcription.
- âī¸ Sentiment analysis and summarization.
âī¸ Use cases & applications
- âī¸ Enhance customer service operations by using 008 Agent to automatically transcribe customer calls, analyze sentiment, and summarize key points, enabling agents to provide personalized and efficient support.
- âī¸ Streamline sales processes by leveraging 008 Agent to log call interactions, integrate with CRM tools for lead management, and utilize AI insights for identifying sales opportunities and customer preferences.
- âī¸ Improve team collaboration and productivity by using 008 Agent to facilitate real-time call event logging, enabling seamless transfer of communication data to project management tools for streamlined workflows and comprehensive records.
đââī¸ Who is it for?
008 can be useful for the following user groups:
âšī¸ Find more & support
You can also find more information, get support and follow 008 updates on the following channels:
- 008 Website (Login/Sign up)
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Breakdown đ
