What is Desku?

Desku is an AI-powered customer support software designed for eCommerce and SaaS businesses. It offers features like conversational AI, unified inbox, and automation tools to streamline customer support processes. Desku enables you to connect with customers across various communication channels, including WhatsApp, social media, and live chat. The platform integrates with popular eCommerce platforms like Shopify, WooCommerce, and Magento, making it easier to manage customer interactions. With Desku, you can create AI-driven chatbots, automate responses, and improve customer satisfaction. Additionally, the software provides shared inbox capabilities, suggested answers, and AI-powered ticket summaries to enhance the efficiency of your support team. Explore Desku for a modern customer support solution that can help reduce support queries and lower support costs.

Desku on the web:

Desku details

Company: Desku Technologies
Jurisdiction: Delaware, United States
Built for: Individuals
Stated compliance: GDPR

Compliance as stated in Desku's own published documentation.

Desku tech specs

Payment Processors: Chargebee
Integrations: Zapier Slack HubSpot Shopify WordPress Zendesk WhatsApp

Desku pricing

Free trial

Startup $9/per seat//mo

Team $19/per seat//mo

Business $29/per seat//mo

$9/mo is cheaper than most for Omnichannel Inbox median $28.50/mo

Most Omnichannel Inbox tools start between $8.25 and $39.96 a month.

Free trial: 14 days
Auto-renewal: Yes

Trial, refund and renewal terms as stated in Desku's own published documentation.

Verify on the official pricing page.

Start free trial

Desku's key features

Conversational AI
Unified inbox
Automation tools
Integration with popular eCommerce platforms
AI-driven chatbots

Desku use cases

Streamline customer support processes by automating responses and creating AI-driven chatbots with Desku, reducing response times and improving customer satisfaction across various communication channels.
Integrate Desku with popular eCommerce platforms like Shopify, WooCommerce, and Magento to manage customer interactions more efficiently and effectively, providing a seamless support experience for your clients.
Enhance the efficiency of your support team with Desku's shared inbox capabilities, suggested answers, and AI-powered ticket summaries, enabling collaborative problem-solving and quicker resolution of customer queries.