What is Desku?
Desku is an AI-powered customer support software designed for eCommerce and SaaS businesses. It offers features like conversational AI, unified inbox, and automation tools to streamline customer support processes. Desku enables you to connect with customers across various communication channels, including WhatsApp, social media, and live chat. The platform integrates with popular eCommerce platforms like Shopify, WooCommerce, and Magento, making it easier to manage customer interactions. With Desku, you can create AI-driven chatbots, automate responses, and improve customer satisfaction. Additionally, the software provides shared inbox capabilities, suggested answers, and AI-powered ticket summaries to enhance the efficiency of your support team. Explore Desku for a modern customer support solution that can help reduce support queries and lower support costs.
Desku details
- Company
- Desku Technologies
- Jurisdiction
- Delaware, United States
- Built for
- Individuals
- Stated compliance
- GDPR
Compliance as stated in Desku's own published documentation.
Desku tech specs
- Payment Processors
- Chargebee
- Integrations
- Zapier Slack HubSpot Shopify WordPress Zendesk WhatsApp
Desku pricing
Free trial- Free trial
- 14 days
- Auto-renewal
- Yes
Verify on the official pricing page.
Start free trialDesku's key features
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Conversational AI
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Unified inbox
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Automation tools
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Integration with popular eCommerce platforms
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AI-driven chatbots
Desku use cases
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Streamline customer support processes by automating responses and creating AI-driven chatbots with Desku, reducing response times and improving customer satisfaction across various communication channels.
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Integrate Desku with popular eCommerce platforms like Shopify, WooCommerce, and Magento to manage customer interactions more efficiently and effectively, providing a seamless support experience for your clients.
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Enhance the efficiency of your support team with Desku's shared inbox capabilities, suggested answers, and AI-powered ticket summaries, enabling collaborative problem-solving and quicker resolution of customer queries.
Desku user reviews
Would you recommend Desku?
Who is Desku for?
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E-commerce sellers
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Saas business owners
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Customer support teams
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Product designers
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Digital marketers
Desku FAQ
Is Desku free?
Not permanently. Desku gives you a free trial of 14 days, after which a paid plan is required. Plans include Startup at $9/per seat//mo, Team at $19/per seat//mo and Business at $29/per seat//mo.
Is Desku safe to use?
Desku states GDPR compliance in its own published documentation. Desku is operated by Desku Technologies, registered in Delaware, United States.
What are the best alternatives to Desku?
The closest alternatives to Desku are Intercom, Re:amaze, Richpanel, Quickchat and Ai chatbot support. You can compare them side by side in the alternatives section further down this page.
What does Desku do with my data?
Desku states that customer content is not used to train its models. Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Desku auto-renew or offer refunds?
Desku subscriptions renew automatically until you cancel.
Who made Desku?
Desku is built and operated by Desku Technologies, a company registered in Delaware, United States.
What does Desku integrate with?
Desku connects with Zapier, Slack, HubSpot, Shopify, WordPress, Zendesk and WhatsApp.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
