What is Desku?
Desku is an AI-powered customer support software designed for eCommerce and SaaS businesses. It offers features like conversational AI, unified inbox, and automation tools to streamline customer support processes. Desku enables you to connect with customers across various communication channels, including WhatsApp, social media, and live chat. The platform integrates with popular eCommerce platforms like Shopify, WooCommerce, and Magento, making it easier to manage customer interactions. With Desku, you can create AI-driven chatbots, automate responses, and improve customer satisfaction. Additionally, the software provides shared inbox capabilities, suggested answers, and AI-powered ticket summaries to enhance the efficiency of your support team. Explore Desku for a modern customer support solution that can help reduce support queries and lower support costs.
â Key features
Desku core features and benefits include the following:
- âī¸ Conversational AI.
- âī¸ Unified inbox.
- âī¸ Automation tools.
- âī¸ Integration with popular eCommerce platforms.
- âī¸ AI-driven chatbots.
âī¸ Use cases & applications
- âī¸ Streamline customer support processes by automating responses and creating AI-driven chatbots with Desku, reducing response times and improving customer satisfaction across various communication channels..
- âī¸ Integrate Desku with popular eCommerce platforms like Shopify, WooCommerce, and Magento to manage customer interactions more efficiently and effectively, providing a seamless support experience for your clients..
- âī¸ Enhance the efficiency of your support team with Desku's shared inbox capabilities, suggested answers, and AI-powered ticket summaries, enabling collaborative problem-solving and quicker resolution of customer queries..
đââī¸ Who is it for?
Desku can be useful for the following user groups:
đ° Pricing plans
Desku offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.
Desku pricing packages
- Startup plan : $9/per seat//mo
- Team plan : $19/per seat//mo
- Business plan : $29/per seat//mo
** Pricing packages are subject to change. Always verify pricing information here
âšī¸ Find more & support
You can also find more information, get support and follow Desku updates on the following channels:
- Desku Website (Login/Sign up)
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