AI use cases for Customer Support
Generative AI can be applied in various applications for customer support. Here are some examples to explore below for inspiration with AI tools to get you started with using AI in customer support.
๐ ๏ธ 70 AI tools for Customer Support
Explore a dynamic list of some of the most popular tools to get you started with various AI use cases and applications for Customer Support to streamline your workflows and productivity today.
Chaindesk features
- Chatbot customization
- Omnichannel conversations
- Seamless content ingestion from various sources
- AI with built-in safeguards
- Auto-syncing capabilities
- Conversational forms
Chatbase
4.2Chatbase features
- Build Chatbot
- Custom knowledge base
- PDF support
- Look and feel customization
- Website embedding
KBaseBot features
- Support for GPT-4 technology
- Creation of engaging and interactive chatbots
- Automation of conversations with customers
- Lead generation through chatbots
- Easy embedding on websites with a single line of code
SupportAI features
- Automatically generates custom AI chatbots
- Support for over 80 languages
- Integrates with multiple data sources
- Offers feedback collection features
- Ensures uniform responses across communication platforms
KnowledgeBot features
- Auto-escalation to experts
- Auto-resolving bulk queries within seconds
- Website widget for quick access to information
- Powerful dashboard for analyzing common inquiries and inbound leads
- Prompt responses and accurate information for various business needs
ChatFlow
3.8ChatFlow features
- Chatbot creation
- Seamless integration
- Multiple use cases
- Automated customer service
- 24/7 availability
SupportChat features
- Easy integration into websites for customer service support
- Creation of chatbot by uploading knowledge base and website documents
- Handling conversations in multiple languages
- Accepting data in various file formats
- Continuous learning capability for improving performance over time
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Zenbots.ai features
- Easy app installation
- Native Zendesk app integration
- Embedding on website
- AI-powered customer support
- Dedicated Zendesk Support app
Chatling features
- Reduce support volume
- Instantaneously answer customer queries
- Train chatbots based on website content
- Boost deflection and resolution rates
- Customize chatbot branding
ChatBotWorld features
- Personalized chat agents
- Automate FAQs
- Integration with popular platforms
- Round-the-clock support
Chatterdocs features
- Chat support
- Lead capture
- Appointment booking
- Human conversation personalization
- Intuitive interface
Instantanswers features
- Chatbot Training
- UI customization
- Easy embedding
- Conversation analytics
- Export data
InteractIQ features
- Automated customer support ticket organization
- AI categorization for issue prioritization
- Instant solutions through AI chatbot
- Multilingual support in 52+ languages
- Customizable chatbot appearance and behavior
AIChatbot features
- 24/7 availability
- Automatic email response drafting
- Lead capture
- Multilingual support
- Improved customer satisfaction
Support Guy features
- Ai-powered 24/7 customer support
- Train chatbot with website or documents
- Customizable themes
- Multi language support
- Hybrid support feature
intercom.help features
- Centralized platform for self-serve help content
- AI chatbot feature suggesting relevant articles
- Customizable content for tailored support
- Multilingual support for global audiences
- Outbound messaging tools for efficient customer engagement
RecurAI features
- Compose
- Send
- Receive
- Converse
- Communicate
ChatWebby AI features
- Generative AI-powered platform
- Multilingual support
- AI models like OpenAI GPT-4 Turbo and Antropic - Claude 2.1
- 24/7 customer support
- Seamless integration with various platforms
GaliChat features
- Custom chatbot builder
- Lead generation
- Personalized responses
- Supports various data training formats
- Privacy-focused interactions
- Embed on your site
- Customized branding
Supportagent features
- Creates automated draft replies
- Learns from previous replies
- Adapts writing style
- Transforms professional words into relevant replies
- Quick reply feature
Knowbo features
- Reduce support team load
- Track past conversations with chat history
- Easily deploy on website
- Automated training of chatbot
- Customizable chatbot
Tekst features
- Ticket tagging
- Prioritization
- Routing
- Language detection
- Sentiment analysis
Forethought features
- Automate customer support
- Lower support costs
- Provide top-tier service
- Efficient customer interactions
Mava features
- Unified Dashboard
- Private Ticket Handling
- Support metrics
- Various integrations
- Actionable insights
Build Chatbot AI features
- Create chatbots
- Train chatbots
- Customize chatbot branding
- Manage data files
- Integrate with slack
SiteSpeakAI features
- Training with GPT-3.5 and GPT-4
- Chat with your PDF's and other documents
- Fully customizable chatbot
- Powerful integrations with Zapier, Slack, and API access
- Smart prompts for guiding visitors
Chatclient features
- Custom chatbot builder
- Embed a customized AI chatbot on websites
- Training specifically for individual companies
- Upload various data types for training
- 24/7 autonomous assistance
Help Center features
- Ai search functionality
- Ai chatbot feature
- Import existing articles
- Minimalist design
- Multilingual support
Thrivebase features
- AI-powered chatbots
- Real-time support
- Customizable chatbot style and behavior
- Voice interactions
- Lead collection features
Aidbase features
- AI chatbot for customer support
- AI-powered ticket system for faster issue resolution
- Embeddable AI support elements for applications
- Resource provision for setting up chatbots and ticket forms
- Training AI chatbot with data for human-like support experiences
enterprisebot.ai features
- Conversational AI capabilities
- Automation for customer and employee support
- Contextual information processing
- Personalized recommendations
- Integration with existing tools and systems
Brainfish features
- Ai-powered
- Customer service
- Platform
- Provides fast and relevant answers
- Offers quick onboarding
zetabot features
- Automating repetitive tasks
- Providing instant assistance 24/7
- Ensuring consistent and dependable responses
- Offering exceptional customer service across multiple communication channels
- Personalizing the chatbot in just four steps
AnswerFlow features
- Build custom GPT bots using OpenAI API key
- Connect data sources such as documents, databases, and links to create a knowledge base
- Invite team members to access conversational bots trained on data
- Generate custom GPT bots for various use cases like data analysis, customer support, sales analysis
- Provide rich insights and answers through natural language prompts
Instadesk features
- Intelligent ticketing system
- Customer service bot
- Live chat support
- Intelligent quality control
- AI-powered customer service bot operating 24/7
ZBots features
- Customizable chatbot training using company data
- Multilingual conversational AI capabilities
- 24/7 availability for engaging with visitors
- Advanced conversational features for guiding users
- Cost-effective monthly fee model
VecToKnow features
- Instant responses to customer inquiries
- Knowledge base creation with tailored information
- Seamless integration with phone numbers and social media
- Configuration as an OpenAI assistant
- User-friendly administration panel for customization
Growparabolic features
- Never repeats answers
- Integration with ticketing software
- Human-in-the-loop verification
- Continuous improvement with parabolic trains
- Upsell mode for sales support
Chatcare features
- Automated responses to common questions
- Order updates
- Customization options
- Quick deployment on websites
- Scalable for businesses of all sizes
unless.com features
- Easily create, deploy and monitor AI-driven features with standardized building blocks.
- Customize AI behavior with configurable AI personality, audience creation, and topic restrictions.
- Choose from 120+ configurable web component templates for AI-powered features with one click.
- Utilize AI plugin framework to build advanced interactions with other systems.
- Implement A/B testing and analytics for user-defined control groups.
Chaport features
- Live chat widget integration
- Chatbot feature
- Multi-channel communication support
- Knowledge base with FAQ bot
- Integration with over 4,000 apps via Zapier
MEJ Support AI features
- Ticket creation
- Quick responses
- Centralized dashboard
- Live ticket view
- Integrates with Slack
Infichat features
- Instant product discovery
- Personalized recommendations
- Seamless customer support
- Maximize conversion rates
Chatlas features
- Advanced content indexing
- Support for uploading documents and PDFs
- Incorporation of Q&A sessions
- User-friendly interface
- Simple setup process
HelpBell features
- AI-powered knowledge base support system
- Range of tools for knowledge-sharing
- Smart AI chat and email assistance
- Seamless knowledge integration
- Comprehensive documentation hub
Kastro features
- GPT chatbot for handling repetitive questions
- Collaboration with AI in the workspace for productivity
- Help center offering valuable tools and suggestions
- Prioritization of important conversations with relevant articles
- AI capabilities for summarizing, expanding, and changing response tone
Craftman features
- Customer support
- Sales support
- Wiki chatbot
- Instant responses
- 24/7 availability
Botb9 features
- No Code AI Chatbot Embeddable
- Custom Trained Chatbot
- Lead Capture and Order Checkout
- Video Guide Integration
- Unlimited Chats
powered by ChatGPT features
- Build and deploy intelligent chatbots without coding
- Automate FAQs and provide 24/7 support
- Personalize customer experiences and interactions
- Advanced features like intent detection and AI recommendations
- All-in-one chatbot solution for managing, analyzing, and personalizing chatbot ecosystem
Bottomright AI features
- Training on website data
- Instant assistance 24/7
- Engagement with first-time visitors
- Customizable appearance
- Real-time conversation analytics
AskMyDocs features
- Instant answers to queries from documentation
- Slack AI assistant for accessing knowledge base within Slack
- Notification scheduling for uninterrupted workflow
- Integration with platforms like Zendesk, Gitbook, sitemaps, PDFs, and Slack chatbots
- Robust document search capabilities for accurate responses
Docs AI features
- Create and train ai support agents
- Test performance
- Embed chatbots with a single line of code
- Suggested answers
- Integrations with platforms like slack
- Api support
- Unlimited search in free version
- Summary insights on conversation mood in pro version
Chat360 features
- Conversational AI chatbot builder
- Seamless integrations with popular platforms
- Generative AI-powered, no-code chatbot builder
- Communication on preferred channels
- Solutions for lead generation, customer support, and conversational marketing
TrainMyAI features
- Trainmyai is a self hosted ai knowledge base and chatbot tool
- Enables customers and employees to obtain accurate answers from a trusted knowledge base using natural language questions
- Flexibility to store content chats on-premise or in the cloud
- Advanced features such as user management with fine-grained permissions, content management, and chat history recording for later review
- Private api that includes json-rpc integration for mobile applications
- Multiple knowledge bases to cater to different applications or user groups
- Deep customization options
- Content analytics and citation rankings
- Displays references used in responses and provides links to the sources
Chatspell features
- Direct communication with users
- Knowledge base publication for FAQs
- Dedicated inbox for team chat interactions
- Conversation prioritization and assignment
- Multi-language support for articles
PageBot features
- GPT-powered chatbot
- Instant and engaging conversations
- Dynamic data sources integration
- Customizable via CSS overrides
- Support for over 130 languages
Alfred Chat features
- Instant customer support
- 24/7 availability
- Virtual assistant creation
- Data synchronization
- Advanced retrieval algorithms
Click2Magic features
- Add chat to website or connect messaging channels
- Real-time chat and messaging with customers
- Ability to add multiple properties and assign agents
- Set permissions for different roles (Admin/Supervisor/Agent/Moderator)
- Pre-defined responses through Canned Responses
SiteJetAI features
- Machine learning
- Natural language processing
- Sentiment analysis
- Automated responses
- Continuous learning from historical data
CodiBot features
- AI Sales Agent
- Automated tasks and intelligent workflows
- Multimodal AI models
- Scalable knowledge
- Seamless integration
RoboResponseAI features
- Website engagement
- Lead conversion
- Customer support
- Personalized responses
- Accurate responses
Chatwith features
- Custom AI chatbot creation
- Training chatbot using website content, files, and videos
- Performing specific tasks
- Connecting with over 5000 apps via API integrations
- Offering multi-language support
HelpHub features
- Adding content via urls
- Syncing with cms
- Manual addition of content
- Creating a chatbot trained on your data
- Embeddable widget with chatbot and search interface
Webbotify features
- Supercharge visitor engagement
- Offer a chatbot powered by chatgpt
- Reduce support volume
- Enhance customer engagement
- Provide personalized conversations
Auliza features
- Information retrieval
- Troubleshooting
- Customer support
- Product information
- 24/7 availability
Wachatbot.ai features
- Generative AI-powered chatbots
- Seamless integration across various channels
- Intuitive block structure for creating custom chat flows
- Efficient communication with advanced multi-channel systems
- Personalized recommendations for customers
DocUp features
- Chatbot integration
- Api access
- Comprehensive faqs
- Embedding on website
Chatsome features
- Automated customer service
- Sales boost through assistance
- 24/7 chatbot availability
- Customizable branding
- Simple installation process
ChatPuma features
- Automated customer support
- Quick chatbot deployment
- Personalized customer interactions
- Data analytics for insights
- Scaling support during peak periods