AI use cases for Customer Insights
Generative AI can be applied in various applications for customer insights. Here are some examples to explore below for inspiration with AI tools to get you started with using AI in customer insights.
๐ ๏ธ 70 AI tools for Customer Insights
Explore a dynamic list of some of the most popular tools to get you started with various AI use cases and applications for Customer Insights to streamline your workflows and productivity today.
Insightio AI features
- Advanced AI algorithms for insights extraction
- Common issues and requests prioritization
- Semantic chat feature for in-depth exploration
- Support for importing video, audio, and text data
- Accurate transcription with speaker differentiation
MEJ Sales AI features
- Sentiment analysis
- Natural language processing
- Identifying positive, negative, or neutral sentiments
- Insights into customer opinions and preferences
- Data-driven decision making
Predict Expert AI features
- Crafting unique AI models
- Integrating intelligent applications and APIs
- Tailoring AI models and applications to address specific business needs
- Real-time operational insights
- Monitoring performance in real-time
viable features
- Automated qualitative data analysis
- Customer feedback understanding
- Nlp technology
- Feedback analysis
Appinion features
- AI powered sentiment analysis
- Topic modeling
- Appstore and Playstore
- Reply to reviews
- API
UserWise features
- Sentiment analysis
- Summarization
- Categorization
- Pain-point identification
- Feedback tracking and monitoring
Odaptos features
- Sentiment analysis automation
- User emotion and sentiment decoding
- Comprehensive sentiment analysis reports
- Seamless workflow integration
- Effortless user sentiment tracking
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Simple Analytics AI features
- Real-time insights generation
- Data analysis via analytics questions
- Charts and data visualizations
- User-friendly interface
- Demo for hands-on experience
ChatGPT in Google Sheets features
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Pi Exchange features
- End-to-end machine-learning tool
- Eliminates the need for coding
- Smart data preparation
- Model development
- Deployment functionalities
Bara Platform features
- Advanced artificial intelligence tool
- In-depth analytics and predictive insights
- Cutting-edge algorithms and machine learning capabilities
- Intuitive dashboard for visualizing complex data sets
- Actionable insights for strategic decision-making
ChatPulse features
- Sentiment analysis
- Emotion analysis
- Integration with Slack
- Privacy-focused data security
- Insights into emotional tone of conversations
Adereso features
- Seamless communication across various channels
- Natural language processing capabilities
- Integration with CRM systems and e-commerce websites
- Streamlining operations
- Real-time performance metrics monitoring
CustomerIQ features
- Aggregate feedback from various channels
- Powerful analytics for customer feedback
- Chat with data
- Automated segmentation and tagging
- Multiple integrations available
Vibe Scan features
- AI-powered sentiment analysis
- Customizable dashboard
- Filter and search functionality
- Personal AI assistant for data interpretation
- Subscription options for managing online presence
SenseProfile features
- Speakers diarization
- Topic sense detection
- Tonality analysis
- Statistics tracking
- Language monitoring (interruptions, obscene language)
- Keyword and phrase identification
- Business-specific applications (sales transcription, object identification, scenario-based behavior control)
- Retail implementations (mood detection, client communication planning, employee monitoring)
- Service quality analytics
- Support for self-learning predictive network 'Arllecta'
Mixpanel Spark features
- Natural language processing for answering questions
- Access to CEO insights for generating ideas
- Chat with AI for efficient report generation
- Wide range of question types supported
- Built on OpenAI for robust security practices
Botx features
- Create
- Automate
- Build
- Pro
- Start
- Machine learning
- Deep learning
- Natural language processing
- Computer vision
ChatYourExcel features
- Natural Language Processing
- Entity Recognition
- Keyword Extraction
- Summarization
- Data-driven Decisions
Narrative BI features
- All the metrics under one roof
- Natural language generation
- Anomaly detection
- Scheduled reports
- AI driven insights
- Slack chatbot
- Multiple data channels integrations
SaaS Library features
- Product idea generation
- Market strategy development
- Revenue model analysis
- Persona insights
Data Analyst AI features
- Data Analyst AI
- Automated reporting
- Tailored marketing strategies
- Streamlined marketing efforts
- Secure data processing
Eclipse AI features
- Predicting customer churn
- Preventing customer churn
- Unifying voice-of-customer data
- Analyzing voice-of-customer data
- Providing actionable insights
Delineate features
- Unified analytics for financial, customer, product, and marketing insights
- AI predictive lead scoring
- Customer analytics, cohort analysis, customer lifecycle analysis, and customer segments
- Scenario simulation
- Data integration from various sources
Aidaptive features
- Recommendations
- Pricing
- Search
- Merchandising
Gigalogy Personalizer features
- Sentiment analysis
- Speech-to-text
- Text-to-speech
- Fraud detection
- Recommender systems
Scios.ai features
- predictive modeling
- prescriptive analytics
- scenario exploration
- data-backed decisions
- human-centric AI
Faraday features
- Predicting customer behavior
- Assessing customer potential
- Providing personalized recommendations
- Identifying at-risk customers
- Optimizing marketing campaigns
Graphite Note features
- Predict outcomes
- Recommend smart actions
- Analyze customer behavior patterns
- Personalize marketing strategies
- Optimize inventory
Hal9
5Hal9 features
- Data-driven decision making
- Facilitates communication with cloud data
- Integration with existing systems
- Empowers business users to access insights independently
- Real-time data processing and analysis
SocratiQ features
- Sentiment analysis capabilities
- Natural language processing algorithms
- Text data analysis
- Trend tracking
- Data-driven decision making
Chattermill features
- Generative AI tool
- Conversational UI for asking questions
- Data-driven insights and visualizations
- 24/7 support in understanding customer issues
- Seamless integration with popular tools like Slack, Jira, and Notion
Chart features
- Ml inference
- Cloud based
- Own
- Lightning
Forethought features
- Automate customer support
- Lower support costs
- Provide top-tier service
- Efficient customer interactions
PromptWave AI features
- Text sentiment classification
- Positive, negative, or neutral classification
- Accurate emotional tone determination
- Efficient sentiment analysis
- Facilitates better understanding of text sentiment
CallZen.AI features
- Conversation sentiment analysis
- Auto-compliance audit
- Agent performance management
- Custom reports & analytics
- Multilingual transcription capabilities
Predict features
- Predict human behavior
- Optimize creatives
- Increase conversions
- Improve user engagement
- Unlimited pre-testing and benchmarking
Tekst features
- Ticket tagging
- Prioritization
- Routing
- Language detection
- Sentiment analysis
Pixels2Flutter features
- Text analysis
- Sentiment classification
- Customer feedback analysis
- Brand reputation monitoring
- Social media sentiment tracking
Chatling features
- Reduce support volume
- Instantaneously answer customer queries
- Train chatbots based on website content
- Boost deflection and resolution rates
- Customize chatbot branding
Botjet features
- Conversational Flow Designer
- Natural Language Understanding
- Debugging Console
- Pre-Built Knowledge Bundles
- 3rd Party Intent Engine Support
PersonaGPT features
- Understand customers
- Get feedback on website
- Highlight unique selling points
- Reveal partnerships with crossover brands
- Provide expert-designed prompts
impaction.ai features
- Conversational data analysis
- Integration with data sources like AWS S3, GCP BigQuery
- Real-time data ingestion
- Natural language processing capabilities
- Conversation monitoring and tracking
MarvelAI
4.6MarvelAI features
- Comprehensive data analysis
- Informed decision-making
- Superior customer experience
- 67% reduction in operational costs
- 100% data privacy
EasyReview features
- Sentiment analysis
- In-depth analytics
- Categorization of feedback
- Review aggregation
- AI-powered insights
lang.ai features
- Unlocking customer experience data
- Generate benchmark reports on email reply times
- Optimize data operations for predictive CX insights
- Automate customer interactions in industries like financial institutions and healthtech
- Build AI workflows beyond chatbots
ChatKPI features
- Personalized business metrics and insights
- Sales trend tracking
- Identification of popular products
- Understanding customer behavior
- Real-time insights
powered by ChatGPT features
- Build and deploy intelligent chatbots without coding
- Automate FAQs and provide 24/7 support
- Personalize customer experiences and interactions
- Advanced features like intent detection and AI recommendations
- All-in-one chatbot solution for managing, analyzing, and personalizing chatbot ecosystem
Talklab features
- Powered by advanced ChatGPT technology
- Easily monitor and improve customer interactions
- Seamless integration on website for continuous support
- Configuration of intents in natural language
- Track and analyze chatbot performance
Fforward features
- Extract valuable insights from interview transcripts
- Identify customer opportunities
- Synthesize themes across multiple interviews
- Customizable accessibility options
- Collaborative filtering systems for better suggestions
Asinstant features
- Personalized AI chatbots
- Automated processes
- Streamlined workflows
- Custom-built data automations
- Deployment, integration, and ongoing client support
SharpAPI features
enterprisebot.ai features
- Conversational AI capabilities
- Automation for customer and employee support
- Contextual information processing
- Personalized recommendations
- Integration with existing tools and systems
Finalview features
- Product review analysis
- Sentiment analysis
- Feature and performance insights
RapidAI features
- Customized AI tools
- Streamline operations
- Reduce costs
- Range of powerful AI tools
- Optimize work
Infichat features
- Instant product discovery
- Personalized recommendations
- Seamless customer support
- Maximize conversion rates
Cognosys features
- Automating tasks through AI agents
- Conducting in-depth market analysis
- Examining consumer preferences
- Identifying regulatory challenges
- Analyzing key industry players within specific sectors
NeoAnalyst features
- Pre-built models
- Instant analysis queries
- Predictive analytics
- Visualize results through charts
- Context-aware analysis
Electe features
- Advanced analytics with an intuitive interface
- Data visualization through intuitive charts and customizable dashboards
- Generative AI for custom note generation based on customer order status
- Competitor analysis to monitor and compare performance for growth opportunities
- Data extraction, classification, and interpretation using machine learning
Athenic AI features
- Natural language query-based analysis
- SOC 2 Type II certified data security
- Product and marketing analytics
- ERP reporting
- WooCommerce analytics
- Direct integrations with DB, Files, WooCommerce, Data warehouses
ConsumerAI features
- Product recommendation
- Ai based
- Question
- Problem solving
Colors AI features
- Automated gathering of customer feedback
- Categorization of customer feedback
- Identification of distinct customer segments
- Measurement of business impact
- AI-powered trend analysis
Enterpret features
- Transform customer feedback into actionable insights
- Centralize and organize feedback from multiple sources
- Detect rising feedback trends
- Filter noise to highlight essential insights
- User-friendly interface
Syncly features
- Real-time feedback categorization
- Dynamic sentiment analysis
- Fluid taxonomy feature with AI tagging
- Auto prioritization of issues
- Easy-to-use visual reporting
SimplyPut features
- natural language queries
- Slack integration
- Natural language to SQL
- AI driven insights
Yepp features
- Individually tailored AI responses
- Integration with team processes
- Marketing intelligence
- Data retrieval and analysis
- Automating Tedious Marketing Tasks
Athena Intelligence features
- Artificial employee functionality
- Autonomous data exploration, analysis, and action
- User-friendly interface for enterprise analytics
- Collaborative platform for up to 100 concurrent users
- Advanced capabilities like natural language interfaces and causal AI models
AI Chatbots in Messengers features
- Provide advanced and automated responses
- Simulate human conversation
- Integrate with various messaging platforms
- Use gpt-3 neural network model
Presbot features
- Powered by ChatGPT
- Lead generation through targeted questions
- Retargeting capabilities
- Real-time analytics
- Seamless integration with multiple platforms
Pivony features
- Intuitive platform that generates insights in minutes
- No Code Platform for creating custom topics and assigning team members
- Self Service Usage without requiring AI expertise
- Natural Language Understanding for sentiment and intent analysis
- Mobile Responsive Design for adaptability on various screen sizes