AI use cases for IT Support
Generative AI can be applied in various applications for it support. Here are some examples to explore below for inspiration with AI tools to get you started with using AI in it support.
๐ ๏ธ 70 AI tools for IT Support
Explore a dynamic list of some of the most popular tools to get you started with various AI use cases and applications for IT Support to streamline your workflows and productivity today.
KnowledgeBot features
- Auto-escalation to experts
- Auto-resolving bulk queries within seconds
- Website widget for quick access to information
- Powerful dashboard for analyzing common inquiries and inbound leads
- Prompt responses and accurate information for various business needs
InteractIQ features
- Automated customer support ticket organization
- AI categorization for issue prioritization
- Instant solutions through AI chatbot
- Multilingual support in 52+ languages
- Customizable chatbot appearance and behavior
KBaseBot features
- Support for GPT-4 technology
- Creation of engaging and interactive chatbots
- Automation of conversations with customers
- Lead generation through chatbots
- Easy embedding on websites with a single line of code
Zenbots.ai features
- Easy app installation
- Native Zendesk app integration
- Embedding on website
- AI-powered customer support
- Dedicated Zendesk Support app
Tekst features
- Ticket tagging
- Prioritization
- Routing
- Language detection
- Sentiment analysis
Forethought features
- Automate customer support
- Lower support costs
- Provide top-tier service
- Efficient customer interactions
Agent4 AI features
- Create custom voice experiences
- 24/7 answering of phone calls
- Stop annoying robocalls
- Answer questions
- Book meetings
- Listen to voicemails
- Provide summaries
- Filter out unwanted robocalls
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Aidbase features
- AI chatbot for customer support
- AI-powered ticket system for faster issue resolution
- Embeddable AI support elements for applications
- Resource provision for setting up chatbots and ticket forms
- Training AI chatbot with data for human-like support experiences
AIChatbot features
- 24/7 availability
- Automatic email response drafting
- Lead capture
- Multilingual support
- Improved customer satisfaction
SupportAI features
- Automatically generates custom AI chatbots
- Support for over 80 languages
- Integrates with multiple data sources
- Offers feedback collection features
- Ensures uniform responses across communication platforms
AI Chatbots in Messengers features
- Provide advanced and automated responses
- Simulate human conversation
- Integrate with various messaging platforms
- Use gpt-3 neural network model
Mava features
- Unified Dashboard
- Private Ticket Handling
- Support metrics
- Various integrations
- Actionable insights
Botjet features
- Conversational Flow Designer
- Natural Language Understanding
- Debugging Console
- Pre-Built Knowledge Bundles
- 3rd Party Intent Engine Support
Supportagent features
- Creates automated draft replies
- Learns from previous replies
- Adapts writing style
- Transforms professional words into relevant replies
- Quick reply feature
SiteSpeakAI features
- Training with GPT-3.5 and GPT-4
- Chat with your PDF's and other documents
- Fully customizable chatbot
- Powerful integrations with Zapier, Slack, and API access
- Smart prompts for guiding visitors
MEJ Support AI features
- Ticket creation
- Quick responses
- Centralized dashboard
- Live ticket view
- Integrates with Slack
zetabot features
- Automating repetitive tasks
- Providing instant assistance 24/7
- Ensuring consistent and dependable responses
- Offering exceptional customer service across multiple communication channels
- Personalizing the chatbot in just four steps
Chatbase
4.2Chatbase features
- Build Chatbot
- Custom knowledge base
- PDF support
- Look and feel customization
- Website embedding
Chatterdocs features
- Chat support
- Lead capture
- Appointment booking
- Human conversation personalization
- Intuitive interface
Pragma features
- Chrome extension
- Outlook add-in
- Slack bot
- Embed bot
Auliza features
- Information retrieval
- Troubleshooting
- Customer support
- Product information
- 24/7 availability
Instadesk features
- Intelligent ticketing system
- Customer service bot
- Live chat support
- Intelligent quality control
- AI-powered customer service bot operating 24/7
Help Center features
- Ai search functionality
- Ai chatbot feature
- Import existing articles
- Minimalist design
- Multilingual support
Craftman features
- Customer support
- Sales support
- Wiki chatbot
- Instant responses
- 24/7 availability
DocUp features
- Chatbot integration
- Api access
- Comprehensive faqs
- Embedding on website
SiteJetAI features
- Machine learning
- Natural language processing
- Sentiment analysis
- Automated responses
- Continuous learning from historical data
TrainMyAI features
- Trainmyai is a self hosted ai knowledge base and chatbot tool
- Enables customers and employees to obtain accurate answers from a trusted knowledge base using natural language questions
- Flexibility to store content chats on-premise or in the cloud
- Advanced features such as user management with fine-grained permissions, content management, and chat history recording for later review
- Private api that includes json-rpc integration for mobile applications
- Multiple knowledge bases to cater to different applications or user groups
- Deep customization options
- Content analytics and citation rankings
- Displays references used in responses and provides links to the sources
ChatBotWorld features
- Personalized chat agents
- Automate FAQs
- Integration with popular platforms
- Round-the-clock support
ChatWebby AI features
- Generative AI-powered platform
- Multilingual support
- AI models like OpenAI GPT-4 Turbo and Antropic - Claude 2.1
- 24/7 customer support
- Seamless integration with various platforms
HelpBell features
- AI-powered knowledge base support system
- Range of tools for knowledge-sharing
- Smart AI chat and email assistance
- Seamless knowledge integration
- Comprehensive documentation hub
Brainfish features
- Ai-powered
- Customer service
- Platform
- Provides fast and relevant answers
- Offers quick onboarding
enterprisebot.ai features
- Conversational AI capabilities
- Automation for customer and employee support
- Contextual information processing
- Personalized recommendations
- Integration with existing tools and systems
AnswerFlow features
- Build custom GPT bots using OpenAI API key
- Connect data sources such as documents, databases, and links to create a knowledge base
- Invite team members to access conversational bots trained on data
- Generate custom GPT bots for various use cases like data analysis, customer support, sales analysis
- Provide rich insights and answers through natural language prompts
PageBot features
- GPT-powered chatbot
- Instant and engaging conversations
- Dynamic data sources integration
- Customizable via CSS overrides
- Support for over 130 languages
Kastro features
- GPT chatbot for handling repetitive questions
- Collaboration with AI in the workspace for productivity
- Help center offering valuable tools and suggestions
- Prioritization of important conversations with relevant articles
- AI capabilities for summarizing, expanding, and changing response tone
VecToKnow features
- Instant responses to customer inquiries
- Knowledge base creation with tailored information
- Seamless integration with phone numbers and social media
- Configuration as an OpenAI assistant
- User-friendly administration panel for customization
AskMyDocs features
- Instant answers to queries from documentation
- Slack AI assistant for accessing knowledge base within Slack
- Notification scheduling for uninterrupted workflow
- Integration with platforms like Zendesk, Gitbook, sitemaps, PDFs, and Slack chatbots
- Robust document search capabilities for accurate responses
Chatlas features
- Advanced content indexing
- Support for uploading documents and PDFs
- Incorporation of Q&A sessions
- User-friendly interface
- Simple setup process
ZBots features
- Customizable chatbot training using company data
- Multilingual conversational AI capabilities
- 24/7 availability for engaging with visitors
- Advanced conversational features for guiding users
- Cost-effective monthly fee model
SupportChat features
- Easy integration into websites for customer service support
- Creation of chatbot by uploading knowledge base and website documents
- Handling conversations in multiple languages
- Accepting data in various file formats
- Continuous learning capability for improving performance over time
Ebi.Ai features
- Handle routine enquiries
- Minutes to set up
Chatling features
- Reduce support volume
- Instantaneously answer customer queries
- Train chatbots based on website content
- Boost deflection and resolution rates
- Customize chatbot branding
Buzr AI features
- Hyper-realistic voice technology
- Flight rescheduling
- Bulk support query handling
- Voice cloning and celebrity voice selection
- Appointment scheduling management
Venixs features
- Business-oriented AI customer success system
- Conversational ticketing system
- Advanced management tools for monitoring and tracking interactions
- AI-powered chatbots for enhancing engagement
- Effortless integration for unified customer support approach
Growparabolic features
- Never repeats answers
- Integration with ticketing software
- Human-in-the-loop verification
- Continuous improvement with parabolic trains
- Upsell mode for sales support
CodiBot features
- AI Sales Agent
- Automated tasks and intelligent workflows
- Multimodal AI models
- Scalable knowledge
- Seamless integration
Accordian features
- Build bots for handling customer questions efficiently
- Instant access to sales collateral and relevant content
- Knowledgebot for auto-resolving help requests
- Learning from interactions to provide expert-level responses
- User-friendly interface with voice input functionality
Docs AI features
- Create and train ai support agents
- Test performance
- Embed chatbots with a single line of code
- Suggested answers
- Integrations with platforms like slack
- Api support
- Unlimited search in free version
- Summary insights on conversation mood in pro version
macha features
- 24/7 availability
- Autonomous handling of order management, product inquiries, and post-sales support tasks
- Robust knowledge base
- Seamless integrations
- Sophisticated AI capabilities
Instantanswers features
- Chatbot Training
- UI customization
- Easy embedding
- Conversation analytics
- Export data
Hyperlight features
- Troubleshooting
- Order tracking
- Return handling
- Replacement sending
- Device log analysis
Word WandAI features
- Automatically solve tickets within seconds
- Generate personalized replies in seconds
- Standardize agent tone
- Boost team productivity and response times
- Integrates with Zendesk ChatGPT
Build Chatbot AI features
- Create chatbots
- Train chatbots
- Customize chatbot branding
- Manage data files
- Integrate with slack
unless.com features
- Easily create, deploy and monitor AI-driven features with standardized building blocks.
- Customize AI behavior with configurable AI personality, audience creation, and topic restrictions.
- Choose from 120+ configurable web component templates for AI-powered features with one click.
- Utilize AI plugin framework to build advanced interactions with other systems.
- Implement A/B testing and analytics for user-defined control groups.
Wachatbot.ai features
- Generative AI-powered chatbots
- Seamless integration across various channels
- Intuitive block structure for creating custom chat flows
- Efficient communication with advanced multi-channel systems
- Personalized recommendations for customers
Dhibot features
- Smart chatbots powered by ChatGPT technology
- Personalization and customization options for chatbots
- Seamless integration on websites
- Automation of tasks
- User-friendly interface
AI Chatbot features
- Generative AI technology
- Context-aware interactions
- Voice support automation
- Round-the-clock chat support
- Industry-specific solutions
Voxcode al features
- Generative AI tool powered by ChatGPT
- Automatically answers online chat with personalized chatbot
- No-code platform for quick chatbot creation (less than 5 minutes)
- Automates repetitive tasks to save time for growth and innovation
- Seamless integration with existing technology stacks for efficiency
QueryPal features
- AI-powered chatbot
- Seamless integration with Slack teams
- Customizable responses for compliance
- Real-time knowledge updates with over 10 integrations
- Automatic synchronization of document permissions
Personal AI features
- Scheduling
- Automating tasks
- Answering customer queries
Dashworks features
- AI assistant question answering
- Answers sourced from connected apps
- Continuous improvement with feedback
- Integration with a range of applications
- Internet search capabilities
Knowbo features
- Reduce support team load
- Track past conversations with chat history
- Easily deploy on website
- Automated training of chatbot
- Customizable chatbot
ChatPuma features
- Automated customer support
- Quick chatbot deployment
- Personalized customer interactions
- Data analytics for insights
- Scaling support during peak periods
Chatwith features
- Custom AI chatbot creation
- Training chatbot using website content, files, and videos
- Performing specific tasks
- Connecting with over 5000 apps via API integrations
- Offering multi-language support
ChatFlow
3.8ChatFlow features
- Chatbot creation
- Seamless integration
- Multiple use cases
- Automated customer service
- 24/7 availability
GPTService features
- Automate chatbots
- Train chatbot with website knowledge sources
- Configure support for multiple languages
- Exclude certain urls from knowledge base
- Live demo assistant
airkit.com features
- Resolve over 90% of customer queries instantly
- Operate 24/7/365
- Powered by GPT-4 technology for hyper-personalization
- Require zero code deployment
- Focus on personalized resolutions
YourGPT features
- Customizable chatbots
- Knowledgebase experts
- Content masters
- Personal assistants
- Fine-tuning options for openai models