Slack Customer Support

klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.

BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40 % of tickets, while a copilot drafts replies and suggests knowledge‑base content. Built‑in automation updates CRM, processes refunds, and speeds response times.

Unthread automates Slack support workflows, converting DMs, emails, and live‑chat into tickets for IT, HR, and CS teams. It offers AI‑generated replies, a self‑learning knowledge base, SLA tracking, on‑call management, analytics, and customizable, code‑free API integrations with enterprise security.

Livex AI enhances customer interactions through AI chat, voice agents, and search, automating engagement to reduce churn and support costs. Its real-time data insights boost retention strategies, with a focus on security and compliance.

LiveChatAI uses GPT‑4o to transform a knowledge base into a chatbot that auto‑resolves ~70 % of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.

Teloz consolidates calls, chat, video, and fax into an omnichannel interface, automating routing with an ACD engine and tools like sentiment analysis. It integrates with CRM, offers real‑time analytics, and supports multi‑device sync for efficient customer service.

Productlane is a customer support feedback system that centralizes communication across multiple channels, prioritizes user feedback, and provides a public roadmap. Its API integration and real-time widget streamline support tracking and engagement for B2B companies.

Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Real‑time dashboards, workflow macros, co‑browsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.

Skcript is an all‑in‑one platform that unifies full‑stack engineering, AI pipelines, and design tools, enabling teams to build, iterate, and support AI‑enabled applications across cloud environments while maintaining privacy controls.

Spokk logs customer visits, sends timed feedback requests, auto‑creates compliant review drafts, manages loyalty points, and distributes referral links—all via SMS, QR, API, or HubSpot, streamlining engagement for service‑based businesses.

Stonly is a knowledge management platform that enables the creation of interactive guides to enhance self-service support. Its AI-driven automation aids agents in resolving tickets efficiently, improving first-touch resolution rates and reducing support volume.

Stylo is an AI assistant that boosts agent productivity and customer satisfaction by drafting brand‑consistent responses with tone control, integrating context from Shopify and other tools. It offers call translation, scoring, summarization, and supports knowledge‑base optimization via Scribe and Sc

SupportAgent.ai is an AI tool that creates automated draft replies for support agents by learning from previous replies and adapting to the writing style.

Eesel AI deploys autonomous agents that integrate with Zendesk, Freshdesk, Slack, Google Drive, Notion, and Shopify to automate support tickets, draft responses, research content, and handle e‑commerce queries while learning company policies from existing documents.

Kayako is an AI help desk platform that automates ticket management and response workflows, offering features like AI-powered triage and omnichannel support to enhance operational efficiency and improve customer service without increasing team size.

Laravel‑based SaaS starter kit bundling subscription and one‑time purchase management with Stripe, Paddle, and Lemon Squeezy, a Filament‑powered admin panel, social login, role‑based permissions, multi‑tenant support, email services, SEO tools, and analytics dashboard.

Sweepr unifies app, web, chat, and IVR into a single interface for telecom and ISP operators. It blends large‑language‑model flexibility with telco heuristics for real‑time support, compliance, and efficient human‑in‑the‑loop escalation.

Gleap unifies customer support across channels, offering AI agents, live chat, email automation, and onboarding tools. It captures real‑time bug reports and feedback, links tickets to product roadmaps, and enables team collaboration from one dashboard.

Helploom combines live chat, a shared inbox and an AI chatbot trained on your knowledge base to automate 24/7 multilingual support, searchable help center, analytics, escalation to human agents, and developer integration via a JS widget and REST API.

QueryPal automates customer support by generating real‑time email and ticket drafts, analyzing sentiment, and deflecting common queries. It supports hosted, self‑hosted, or managed deployments and meets SOC 2 and GDPR compliance.

Assistloop is an AI customer service platform that enhances user experience with customizable agents, seamless human handoff, and knowledge base integration. It supports multiple training methods to keep agents updated, optimizing customer engagement and support automation.

Scal-e is an agile marketing platform that consolidates customer data, adheres to regulatory compliance, and provides audience segmentation, personalized recommendations, and customer intelligence for optimizing marketing campaigns and boosting customer engagement. (tool_description)

Livesquare delivers 24/7 live chat support with AI‑powered bots trained on industry data. It records interactions, offers real‑time analytics, integrates with Google Analytics, and includes exit‑intent pop‑ups, a web‑analytics dashboard, and minute‑by‑minute uptime monitoring.

Serviceaide Luma Virtual Agent is an AI‑powered assistant inside the Serviceaide Digital Service Management Platform. It deflects tickets by routing users to a central knowledge base, automates change approvals, unifies ITSM processes, and supplies real‑time performance metrics for administrators.

Lancey aggregates bugs, feature requests, and feedback from Slack, Intercom, and Zendesk, then auto‑generates prioritized tasks and ready‑to‑merge pull requests, cutting triage time by up to 40 % and delivering fixes within hours.

LeverBot is a generative AI chatbot that provides 24/7 unified customer support across websites, messenger, and live chat. It learns from PDFs, web pages, audio, video, and Excel, offers a drag‑and‑drop builder, custom branding, and performance dashboards.

Lazycom lets users design landing pages and sales funnels with a drag‑drop editor, AI‑optimized templates, and upsell, downsell, and cross‑sell options. Integrated CRM, real‑time analytics, and email/SMS automation enable personalized, data‑driven campaigns while hosting, security, and speed are man

Desku is an AI-powered customer support software for eCommerce and SaaS businesses. It combines conversational AI, unified inboxes, and automation to optimize multichannel support, integrating with popular eCommerce platforms, boosting efficiency and customer satisfaction via AI chatbots and automa

Standuply automates standups, retrospectives, backlog grooming, and planning poker within Slack or Teams, collecting responses via text, voice, or video. It integrates with JIRA, Trello, Asana, and GitHub, producing burndown charts, flow diagrams, and performance metrics for Agile teams.

Klynk Orchestra centralizes customer success operations, automating onboarding, detecting renewal risks, tracking usage, and generating QBR decks. It integrates with Salesforce, HubSpot, Gainsight, ChurnZero, and more for predictive analytics and proactive engagement.

Chatlify is an AI-driven business tool that equips companies with around-the-clock chatbot assistance. It delivers instant solutions, personalized suggestions, efficient ticketing, social media integration, advanced troubleshooting, multilingual support, and analytics for smooth customer interactio

Hoop automates support tickets for Shopify subscription brands, integrating with Gorgias, Zendesk, Freshdesk, Front, Help Scout, and Gmail. It uses real‑time Shopify and subscription data to draft replies, streamlining order, return, billing, and subscription queries.

SupBot is an AI‑powered support bot that can be embedded with minimal code. It learns from user inputs to answer routine questions instantly, 24/7, and logs interactions in a built‑in ticketing system for easy handoff to human agents.

TalkStack AI deploys AI agents that autonomously handle up to 90 % of Tier 1‑2 support and lead qualification across 20+ languages, integrating voice, SMS, WhatsApp and custom workflows without coding. All exchanges are logged for audit and continuous improvement.

Intelswift automates customer support across chat, email, phone, and video by deploying AI agents that handle routine inquiries, route tickets, and connect to CRMs and e‑commerce systems. It offers real‑time copilot suggestions, workflow customization, escalation rules, and analytics.

LLMChat is an AI chat tool that offers a beta version experience with diverse AI models, personalized memory, custom assistant creation, and privacy-focused locally stored conversations. Explore features like plugin integration, tailored preferences, and prompt examples for various tasks.

Helply is an AI customer support platform that automates tier-1 helpdesk tasks, handling billing lookups, invoice delivery, plan changes and refunds, integrating with helpdesk tools, training on uploaded docs, surfacing documentation gaps and providing operational insights.

CoSupport AI is an AI-driven chatbot that accelerates customer service by resolving inquiries three times faster. It automates requests, reduces workload, and integrates with platforms like Zendesk and Freshdesk to enhance operational efficiency and customer satisfaction.

ChattySun is a customizable AI tool for enhancing customer service, featuring a user-friendly dashboard for monitoring interactions, 24/7 availability, and straightforward integration, allowing businesses to adapt AI behavior to their specific needs.

Slashy is an intelligent email assistant that automates drafting, triaging, and follow-ups. It unifies multiple accounts, adapts to personal writing styles, and enables one-click scheduling and CRM integration.

Kypso is a no-code platform that streamlines software operations with features like code reviews, automated notifications, agile tools, and incident management, all integrated with Slack, allowing customization for enhanced workflow efficiency and technical debt management.

This GenAI chatbot offers real‑time, personalized support across industries, integrating with ERP/CRM systems and supporting multiple languages. It features secure compliance, rapid deployment, modular agents, automated ticket routing, and proactive assistance to cut response times, lower costs, and

Shadowlabs.ai is an AI meeting assistant that captures conversations in real time, detects commitments, and automatically generates transcripts, recaps, and action items across 60+ languages. It integrates with major collaboration platforms and CRMs to automate post-meeting tasks like scheduling, fo

ChatSuggest automates live call support, answering FAQs, retrieving orders, updating addresses, and handling opt‑outs. It blends with order systems, maintains brand tone, offers multilingual service, frees agents for complex queries, boosting response times.

SMS Assist is a new feature within the Klaviyo platform that generates compliant SMS copy using AI and provides three message options to pre-established target audiences.

CallDesk is an AI voice agent platform that automates customer inquiries, boosting self-service rates to 80%. It reduces handling times by 40%, streamlines inbound calls, and enhances customer satisfaction while lowering operational costs.

Lucidly converts post-sale CRM, analytics, support, billing and warehouse data into centralized account signals, using AI agents to monitor health, automate renewal/expansion playbooks, forecast NRR, and deliver account-level insights and Slack alerts.

Asklo AI automates ecommerce product-page Q&A, using intent-driven conversational AI to answer product, shipping, warranty, and returns queries via a widget or snippet. Features editable answers, custom intents, analytics, and live FAQ chat to reduce support load and improve conversions.