What is Spokk?
Spokk is a customer feedback app that transforms private feedback into public reviews, making customer feedback more manageable. With Spokk, businesses can respond promptly to feedback, connect deeply with customers, and build strong relationships. The tool facilitates two-way conversations with contacts via messaging, allowing for seamless communication. Additionally, businesses can easily collect and export contacts for further engagement. Spokk also enables businesses to complete the customer feedback loop by replying to customers, sending coupons, and converting bad experiences into good ones. By encouraging feedback and public reviews, businesses can attract new customers and retain existing ones more effectively.
â Spokk key features & benefits
Spokk offers a variety of features and benefits that make it a top choice for various users. These are some of the key features:
- âī¸ Transform private feedback into public reviews.
- âī¸ Two-way conversations via messaging.
- âī¸ Collect and export contacts.
- âī¸ Complete customer feedback loop by replying to customers and sending coupons.
- âī¸ Encourage feedback and public reviews to attract and retain customers.
âī¸ Spokk use cases and applications
- Automatically generate public review posts from private feedback using Spokk, enhancing online reputation and credibility without manual effort.
- Utilize Spokk to initiate personalized conversations with customers based on their feedback, fostering stronger relationships and loyalty.
- Efficiently manage and organize customer contacts for targeted engagement using Spokk's seamless contact collection and export features.
đââī¸ Who uses Spokk?
Spokk is used by and benefiting different user groups including but not limited to some of the following users:
âšī¸ Find more & support
You can also find more information, get support and follow Spokk updates on the following channels:
- Spokk Website (Login/Sign up)
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