Unthread

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What is Unthread?

Unthread is an AI-powered tool designed to streamline customer support within Slack channels. It automates support responses, provides valuable insights, and syncs all communication channels into one shared inbox. With features like prioritized ticket assignments, clear escalation paths, and integration with CRMs and task managers, Unthread ensures efficient and scalable support management. It also categorizes customer feedback, suggesting responses based on common requests and helping teams manage conversations across various platforms. The tool offers comprehensive analytics, drag-and-drop message building, and robust API support for workflow customization. Trusted by top-tier teams, Unthread is the modern solution for enhancing customer support within Slack communities.

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⭐ Unthread Core features

  • ✔️ Automated support responses
  • ✔️ Ticket assignment prioritization
  • ✔️ Integration with CRMs and task managers
  • ✔️ Categorization of customer feedback
  • ✔️ Analytics and workflow customization support

⚙️ Unthread use case ideas

  1. Automate customer support responses in Slack channels using Unthread, reducing response times and ensuring consistent communication with customers across various inquiries and issues..
  2. Utilize Unthread's prioritized ticket assignments and clear escalation paths to efficiently manage and resolve customer support tickets within Slack, enhancing team productivity and customer satisfaction..
  3. Integrate Unthread with CRMs and task managers to streamline support workflows, synchronize communication channels, and access comprehensive analytics for data-driven decision-making in improving customer support strategies within Slack communities..

🙋‍♂️ Users of this tool

Customer support managers
Customer support agents
Business owners
Crm administrators

💰 Unthread Pricing

Prices are subject to change. Always verify pricing information.

Plan a

$9.99/mo

Plan b

$24.99/mo

Plan c

$49.99/mo
Related Searches
AI-powered customer support Slack customer support automation Integrated support management
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❓ Unthread FAQ

Unthread optimizes Slack customer support through AI-powered automation, analytics, CRM integration, ticket prioritization, and feedback categorization. Boosts efficiency and scalability via streamlined communication and in-depth insights.
Getting started with Unthread is easy! Simply visit the official website and sign up for an account to start.
Unthread uses a Freemium pricing model , meaning there is a free tier along with other options.
The typical users of Unthread include:
  • Customer support managers
  • Customer support agents
  • Business owners
  • Crm administrators
Yes, Unthread provides an API that developers can use to integrate its AI capabilities into their own applications.
Follow Unthread on social media to stay updated with the latest news and features:
Unthread enjoys a popularity rating of 4.06/10 on our platform as of today compared to other tools. It receives an estimated average of 6.0K visits per month, indicating interest and engagement among users.