What is Stylo?
Stylo is a Zendesk AI assistant that enhances agent efficiency and customer experience. It lets teams draft responses that match their brand voice while providing full control over tone and style. Stylo integrates with popular platforms such as Shopify and a library of other tools to supply rich context for AI-generated replies.
Built‑in features include call translation, scoring, and summarization through the Stylo Voice and Scores apps, enabling agents to track performance and improve ticket handling. The companion Scribe and Scorecard tools help build an optimized knowledge base, offering automated drafting, translation, and article improvement.
Stylo pricing Subscription
Verify on the official pricing page.
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Stylo's key features
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Draft brand‑aligned responses
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Shopify integration for responses
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Translate and summarize calls
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Voice and score ticket actions
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Create knowledgebase with Scribe
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Scorecard performance reports
Stylo use cases
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Generate instant, brand‑consistent replies for Shopify order inquiries, reducing agent response time and improving customer satisfaction
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Translate incoming support tickets and agent responses into customers’ native languages, ensuring seamless communication across global markets
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Automatically score and triage support tickets, flagging urgent issues while updating the knowledge base via Scribe for continuous learning
Who is it for?
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Customer support agents
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Business managers
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E-commerce sellers
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Digital marketers
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Technology developers