Pragma

What is Pragma?

The AI tool described in the extract is Pragma's Knowledge Assistant. This tool offers several features, including a Chrome extension, Outlook add-in, Slack bot, and embed bot for websites. It acts as a knowledge hub and integrates with various platforms. Users can access their organization's knowledge sources and find information directly within Slack, eliminating the need to search for information elsewhere. The AI assistant can be trained with data and provides answers within Slack, saving time and effort. It also offers personalized privacy options and flexible integration choices to protect and customize data storage and privacy settings. The tool allows users to refine their knowledge repository based on user feedback, identifying knowledge gaps and enhancing the quality of future responses. It empowers sales teams by providing a CRM assistant that retrieves important details for meeting preparations, email exchanges, and customer interactions. The tool also includes a website loader integration, allowing sales teams to gather insights from competitor websites and identify unique selling points. Additionally, it helps supercharge content creation by utilizing organizational knowledge for product releases, sales decks, and generating client-focused content. For customer support, the tool offers AI-powered auto-reply suggestions and can be embedded as a chatbot on websites. Pragma's Knowledge Assistant has received positive feedback from users, stating that it bridges knowledge gaps, improves response accuracy, and saves time.