AI Powered Customer Engagement Platform
The best 50 AI Powered Customer Engagement Platform tools - Free & Paid
Explore 50 AI for AI Powered Customer Engagement Platform
24]7.ai Engagement Cloud is an AI-powered omnichannel CX platform for campaign management, conversation automation, generative AI, interaction analytics and agent assist, enabling personalized acquisition and self-service across web, chat, voice and video to improve resolution and efficiency.
Freemium
inPowered AI is a sell-side decisioning platform that runs models on exchanges for programmatic PMP deals across CTV, video and display, applying impression-level decisioning and real-time bidding using third-party plus advertiser data to optimize measurable outcomes and reporting.
Freemium
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
Impel AI centralizes dealership operations, automating sales, service, marketing, and merchandising. Its AI‑driven platform offers real‑time insights, 24/7 conversational lead handling, predictive maintenance scheduling, and campaign automation while maintaining SOC 2 Type II compliance.
Freemium
AIHelp is a customer‑service platform offering AI‑powered chatbots, live messaging, push notifications, and auto‑form tools. It provides a mobile SDK and web API for embedding customizable chat, AI assistants, and workflow automation, enabling high‑scale, low‑response‑time support.
Freemium
- $46/mo
Agentz automates real‑time customer engagement across voice, SMS, web, and social channels. Its drag‑and‑drop flow builder and self‑learning responses handle missed calls, webforms, and inquiries without coding, and it integrates with existing databases and systems.
Paid
- $29
Gleap unifies customer support across channels, offering AI agents, live chat, email automation, and onboarding tools. It captures real‑time bug reports and feedback, links tickets to product roadmaps, and enables team collaboration from one dashboard.
Freemium
- $39/mo
Zaia automates support and sales using autonomous AI agents, enabling quick integration with messaging platforms like WhatsApp and Instagram. It features lead qualification, meeting scheduling, and ticket redirection, enhancing customer engagement and streamlining operations.
Freemium
Zepic is an AI-driven customer engagement platform that streamlines communication across channels while prioritizing data privacy. It allows for personalized messaging and insights into customer behavior, facilitating targeted campaigns compliant with privacy regulations.
Upfluence is an influencer marketing platform and AI campaign co‑pilot that streamlines creator discovery across major social networks, automates outreach and onboarding, manages campaigns (promo codes, gifting, affiliates) and provides integrated analytics, payments and e‑commerce integrations.
Freemium
My AskAI integrates into helpdesk platforms, automatically answering up to 75 % of tickets by learning from internal docs. It supports multilingual chat, live translation, intelligent escalation, Copilot drafts, insights, API customer data, with isolated encryption.
Subscription
- $199/mo
Dialpad is an AI-driven communication platform that facilitates customer interactions via voice, chat, SMS, and email. It integrates with popular apps and offers real-time insights, automated notes, and robust security features for efficient customer support.
Freemium
BuzzBoard automates ad, social, email, and SEO content creation for marketing agencies across thousands of SMB clients with one click. The AI refines messaging from engagement data, updates insights weekly, and unifies campaign, onboarding, renewal, and upsell workflows via APIs.
Freemium
The platform provides a suite of tools to create and manage an AI assistant with natural language processing, machine learning, and conversational AI features that can automate tasks like scheduling meetings and answering customer queries.
Freemium
- $40/mo
YourGPT builds and deploys AI agents across chat, email, and voice. It supports GPT‑4, Claude, Gemini, DeepSeek, trains on PDFs, CSVs, Markdown, and integrates with Intercom, Slack, Shopify, Twilio, Zapier. SOC 2, GDPR, SSO, it automates FAQs, appointments, orders, invoices, leads.
Subscription
Pylon is an AI-native support platform for B2B environments that automates communication and workflows across channels like Slack, email, and Teams. It enhances knowledge management and provides tools for account intelligence and ticket management, improving support efficiency.
Free trial
Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Real‑time dashboards, workflow macros, co‑browsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.
Free trial
- $29/mo
Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work
Freemium
- $15/mo
OneAI’s AI Phone Call Agent automates phone, SMS, and WhatsApp campaigns with an AI‑native dialer, real‑time lead qualification, CRM integration, 5‑second callbacks, and detailed analytics for scalable, compliant sales outreach.
Freemium
Amplemarket uses AI to generate high‑quality leads, analyze intent signals and competitive data, and create personalized multichannel outreach. It offers deliverability monitoring, real‑time analytics, workflow automation, data enrichment, and a unified conversation hub for sales teams.
Free trial
AdpexAI is a marketing growth platform that leverages AI to deliver personalized creative content and data-driven insights, enhancing engagement and conversion rates. It offers a marketplace for tailored agents and services while ensuring data security and supporting diverse monetization strategies.
Freemium
Livex AI enhances customer interactions through AI chat, voice agents, and search, automating engagement to reduce churn and support costs. Its real-time data insights boost retention strategies, with a focus on security and compliance.
Subscription
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
Socialhub.AI unifies enterprise data from 50+ systems into a cloud‑native data fabric, enabling AI agents to deliver market research, predictive analytics, automated campaign creation, and multichannel loyalty engagement while ensuring SOC 2 and GDPR compliance.
Subscription
Persana AI aggregates data from over 100 sources to define ideal customer profiles and track real‑time intent signals. AI agents craft personalized outreach and sequence content across email, Slack, and advertising, integrating with CRMs for high‑deliverability, scalable prospecting.
Free
Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.
Free trial
Voice AI platform that builds conversational agents in five clicks, automating support, sales, and billing calls. It integrates natively with CRMs and databases for real‑time actions, supports multi‑OS softphones, and records transcriptions for audits.
Free
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
AirOps merges AI, SEO, and analytics to guide content prioritization and creation. It aggregates insights from SEO, AI signals, and GA4, turns them into structured workflows, and exports to CMS, streamlining collaborative editing and automated tasks.
Free trial
White-label SEO agency platform provides a brandable dashboard to manage local and national SEO, paid campaigns, link building and web design, with AI-generated summaries, AEO/geo ranking monitoring, on-site optimization, analytics attribution and client reporting.
Paid
- starting at $104/mo
Athena AI is an AI‑powered chatbot that automates customer communication across web widgets, WhatsApp, Telegram, social networks, and marketplace platforms. It handles inquiries, qualifies leads, screens candidates, and offers 24/7 support with CRM integration, no‑code flow design, and real‑time ana
Paid
- $99/mo
Botsplash is an AI engagement platform that automates chat, voice and text across web, SMS and RCS, centralizes omnichannel conversations, qualifies leads, schedules appointments and integrates with Salesforce/CRM to improve response times, follow-ups and retention.
Freemium
Afiniti CX AI enhances customer experience through AI-driven personalization, utilizing data analytics to optimize interactions. Its technologies aim to improve productivity, customer satisfaction, and measurable business outcomes across industries like telecommunications, finance, and healthcare.
Freemium
Command AI delivers AI‑powered in‑app assistance, offering product tours, nudges, surveys, and checklists. Its Copilot agent provides real‑time walkthroughs and co‑browsing, while API integration ensures context‑aware responses. The platform supports mobile/web, integrates with 24+ tools, and priori
Freemium
Pepsales AI delivers real‑time conversation intelligence for B2B discovery calls, generating AI‑crafted questions, objection prompts, and buyer‑answer scoring. Post‑call it provides scores, action items and syncs notes to CRMs, while offering pipeline analytics and coaching dashboards.
Paid
AI Soft Mart is a platform that helps businesses find VoIP software solutions, offering seamless communication, smart analytics, and advanced automation tools while ensuring high uptime and comprehensive customer support for streamlined workflows and enhanced productivity.
Free
EngageAI automates customer conversations across chat, voice, and avatar channels, handling tickets, FAQs, and service requests. It qualifies leads, schedules appointments, and routes incidents, integrating with 1,000+ apps while ensuring data governance for scalable enterprise deployments.
Freemium
Unifies multiple AI APIs into a single interface, offers chatbots, AI forms, image generation, voice input, PDF chat, web search, memory, and automates content creation for bloggers and social media scheduling.
Subscription
- $9.99/mo
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
Sweepr unifies app, web, chat, and IVR into a single interface for telecom and ISP operators. It blends large‑language‑model flexibility with telco heuristics for real‑time support, compliance, and efficient human‑in‑the‑loop escalation.
Paid
OneContact unifies voice, chat, WhatsApp, and social media into a single contact‑center interface, offering real‑time agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.
Free
Aide deploys AI agents across platforms like Zendesk, Shopify, and Salesforce to automate ticket conversations, auto‑tag, route, and trigger actions. Its Copilot surfaces guidance, reducing agent context‑search, while analytics uncover trends and the solution meets SOC 2, GDPR, and HIPAA compliance.
Freemium
Jarvis Helpdesk delivers AI‑powered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives real‑time agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.
Freemium
- $6.67/mo
InfluencerMarketing.ai streamlines influencer discovery, outreach, and measurement using AI‑powered natural‑language search. It centralizes briefs, payouts, and performance tracking, integrates with e‑commerce, payment, and CRM systems, and delivers secure, multi‑market dashboards with industry benc
Free
- $1200/mo