What is Kore.ai?

Kore.ai is a conversational AI platform that helps companies deliver extraordinary customer, agent, and employee experiences across voice and digital channels. The platform offers a range of products, including SmartAssist, AgentAssist, BankAssist, HR Assist, RetailAssist, and HealthAssist, among others, to optimize customer and employee experiences. Kore.ai's AI-powered virtual assistants and workflow engines help automate and speed up repetitive tasks and queries, allowing support staff to focus on more pressing business priorities. The platform also offers training and educational resources through Kore.ai Academy to help users develop their conversational AI skills. Kore.ai is recognized as a leader in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.

⭐ Kore.ai key features & benefits

Kore.ai offers a variety of features and benefits that make it a top choice for various users. These are some of the key features:

  • ✔ī¸ Smartassist.
  • ✔ī¸ Agentassist.
  • ✔ī¸ Bankassist.
  • ✔ī¸ Hr assist.
  • ✔ī¸ Retailassist.
  • ✔ī¸ Healthassist.

⚙ī¸ Kore.ai use cases and applications

  1. Automating repetitive tasks and queries.
  2. Optimizing customer and employee experiences.
  3. Developing conversational AI skills through Kore.ai Academy.

🙋‍♂ī¸ Who uses Kore.ai?

Kore.ai is used by and benefiting different user groups including but not limited to some of the following users:

Businesses
Customer service teams
Human resources departments
Retail companies
Healthcare providers

ℹī¸ Find more & support

You can also find more information, get support and follow Kore.ai updates on the following channels:

How do you rate Kore.ai?

4.8 1 ratings

Breakdown 👇

Value for money:
4.0
Ease of Use:
5.0
Performance:
5.0
Features:
5.0
Support:
5.0
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