Verified Customer support AI tools
Explore the best 18 verified AI tools for Customer support and compare them for use cases and features. Use the AI-powered search to find more specialized tools for Customer support and more.
Accounting assistant
Administration
Business
Business planning
Communication Monitoring
Compliance & Verification
CRM Integration
Customer support
Document management
Domain Management
Human resources
Knowledge base management
Marketing
Omnichannel Inbox
Project management
Review Management
Sales
Team collaboration
Virtual Presence
Virtual team
Voice Communication
18 AI Tools for: Customer support
Quo is a business phone system that centralizes calls, SMS, voicemails, recordings, and contact history into shared inboxes. Sona AI handles 24/7 call answering, qualification and routing, with automated tagging, summaries, CRM integrations and analytics.
11 3
Free trial
- $25/mo
Dialpad is an AI-driven communication platform that facilitates customer interactions via voice, chat, SMS, and email. It integrates with popular apps and offers real-time insights, automated notes, and robust security features for efficient customer support.
15 6
Freemium
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
22 8
Free trial
- $10/mo
Chaport is an all‑in‑one customer messaging platform that delivers live chat on websites, email, and messaging apps, 24/7 chatbot automation, a knowledge base, mobile sync, and extensive integrations to streamline sales, support, and marketing.
19 7
Freemium
- $29 - 39/mo
Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Workspace.
21 9
Freemium
- $15/mo
Tidio is an AI-powered chatbot that automates customer support across live chat, email, and social media, handling up to 64% of interactions. It seamlessly integrates with help desks for human handoffs and provides analytics for performance tracking.
14 4
Freemium
Eesel AI deploys autonomous agents that integrate with Zendesk, Freshdesk, Slack, Google Drive, Notion, and Shopify to automate support tickets, draft responses, research content, and handle e‑commerce queries while learning company policies from existing documents.
10 9
Paid
- $99
Fin AI is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.
13 2
1
Paid
Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Real‑time dashboards, workflow macros, co‑browsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.
11 3
1
Free trial
- $29/mo
Canny is a customer feedback management tool that centralizes user input, streamlines feature request tracking, and integrates with project management platforms. It helps teams make informed decisions and communicate updates through customizable roadmaps and changelogs.
13 6
Free trial
- $79/mo
Voiceflow enables teams to create, test, and deploy AI‑powered conversational agents across chat, voice, phone, and web without coding. Its visual editor, real‑time collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.
15 5
Free
- $50/mo
HotBot is a web‑based AI hub that aggregates models such as Claude 3, GPT‑4, and Gemini, offering specialized bots for business, education, and creative tasks. It supports natural language, multimodal input, and retains conversation context for relevance.
18 3
Free
Secureframe automates security, risk, and compliance workflows—collecting evidence, generating readiness reports, and continuously monitoring controls. It centralizes vendor and access data, provides remediation guidance and integrations, and supports CMMC, SOC 2, ISO 27001, HIPAA, PCI DSS.
Livex AI enhances customer interactions through AI chat, voice agents, and search, automating engagement to reduce churn and support costs. Its real-time data insights boost retention strategies, with a focus on security and compliance.
10 5
Subscription
Drift is an AI chat agent that engages visitors, answers questions, qualifies leads, and routes them to reps or meetings. It reveals company details, tracks conversation metrics, and syncs with sales and marketing tools to shorten cycles and boost conversion.
14 7
Subscription
- $208.33/mo
Crisp is a versatile business messaging platform catering to startups and SMBs. It combines website chat, chatbots, shared inboxes, ticketing systems, campaigns, knowledge bases, and customizable features for superior customer engagement and efficient team communication.
16 3
Free trial
Callbell is a customer support platform that centralizes communication across messaging apps like WhatsApp and Facebook Messenger. It features team collaboration tools, chatbots for automation, and analytics, streamlining customer interaction and support processes.
13 5
Freemium
- $15/mo
Chat Summary is an AI tool that integrates with LiveChat, automatically generating concise summaries of chat transcripts. It extracts key points, keywords, and sentiment, providing centralized reports and actionable feedback to improve agent performance.
19 6
Free trial
- $1.67/mo