What is Quo?
Quo (formerly OpenPhone) is a business phone system that unifies calls, SMS, voicemails, recordings, and contact history into a shared inbox. Sona AI agent answers calls 24/7, handles routine questions, qualifies leads, and routes conversations using custom call flows and phone menus.
Shared numbers, team inboxes, and full conversation threads provide context for sales, support, recruiting, and franchise teams to collaborate and hand off customers. Automatic call tags, note summaries, and recordings reduce manual logging and surface key interactions for faster follow-up.
Integrations with HubSpot, Salesforce, Zapier, Make, and a public API enable sync with CRMs and custom workflows. Analytics and live oversight track call volume, response time, and team performance across numbers and call types. Call routing, auto-attendant, call forwarding, toll-free and international calling support startups and small businesses scaling customer communications.
Quo details
- Company
- OPENPHONE TECHNOLOGIES, INC.
- Jurisdiction
- State of California
- Built for
- Businesses and teams
- Stated compliance
- SOC 2, HIPAA
Compliance as stated in Quo's own published documentation.
Quo tech specs
- Works with
- OpenAI / GPT Anthropic / Claude
- Integrations
- Zapier Slack Salesforce HubSpot
Quo pricing
Free trial- Free trial
- 7 days
Verify on the official pricing page.
Start free trialQuo's key features
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Unified calls, texts, voicemails and recordings in a single customer thread with full interaction history
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Shared numbers and team inbox for collaboration and shared visibility across teammates
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Sona AI agent — 24/7 AI receptionist that answers calls, qualifies leads, handles common questions and routes conversations
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Call flow builder / phone menu & routing (auto attendant) with routing by team, schedule, or priority and call forwarding
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Integrations and Quo API for syncing with CRMs (HubSpot, Salesforce), Zapier/Make, and building custom integrations
Quo use cases
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Set up a 24/7 AI receptionist with Quo and Sona AI to answer and qualify incoming calls and SMS, automatically tag and summarize conversations, route high-value leads to the right sales reps and log interactions into your CRM for immediate follow-up — all without hiring extra staff or writing custom scripts
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Centralize team communication by consolidating calls, voicemails, recordings and SMS into shared inboxes with searchable contact history, collaborative notes and call recordings for faster onboarding and cross-team visibility, while using automated summaries and analytics to surface action items and performance metrics
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Automate lead qualification and routing using Sona AI’s auto-attendant and scoring rules, push call summaries and tags into your CRM for accurate lead scoring and campaign attribution, and leverage call-tracking analytics to optimize marketing spend and measure ROI
Quo user reviews
Based on 14 reviews, 79% of users recommend Quo, rated highly for ease of use.
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Quo playbooks
1Step-by-step guides to get the most out of Quo
Who is Quo for?
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Communication managers
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Call qualification specialists
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Data analysts
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Crm integrators
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Business owners
Quo FAQ
Is Quo free?
Not permanently. Quo gives you a free trial of 7 days, after which a paid plan is required. Plans include Starter (billed annually) at $15 per user//mo, Starter at $19 per user//mo, Business (billed annually) at $23 per user//mo and Tier 2 at $25/mo.
Is Quo safe to use?
Quo states SOC 2 and HIPAA compliance in its own published documentation. Quo is operated by OPENPHONE TECHNOLOGIES, INC., registered in State of California. Quo carries the TopAI.tools verified mark, which we award after a manual review of pricing transparency, published terms, public following and working functionality.
Is Quo good?
Quo has a 79% recommendation rate from 14 reviewers on TopAI.tools. Reviewers rate it highest on ease of use and value for money.
What are the best alternatives to Quo?
The closest alternatives to Quo are Autocalls.ai, One AI, 008, Dialpad and Synthflow.ai. You can compare them side by side in the alternatives section further down this page.
What does Quo do with my data?
Its privacy policy states that personal data is sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Quo have an API?
Yes. Quo offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Quo?
Quo is built and operated by OPENPHONE TECHNOLOGIES, INC., a company registered in State of California.
Which AI models does Quo use?
Quo is built on OpenAI / GPT and Anthropic / Claude. Which models you can reach may depend on your plan.
What does Quo integrate with?
Quo connects with Zapier, Slack, Salesforce and HubSpot.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
