Customer support AI tools with API
Explore the best 91 AI tools for Customer support that offer an API and compare them for use cases, features and pricing. Use the AI-powered search to find more specialized tools for Customer support and more.
Accounting assistant
Administration
Business
Business planning
Communication Monitoring
Compliance & Verification
CRM Integration
Customer support
Document management
Domain Management
Human resources
Knowledge base management
Marketing
Omnichannel Inbox
Project management
Review Management
Sales
Team collaboration
Virtual Presence
Virtual team
Voice Communication
91 AI Tools for: Customer support
Zendesk is an AI-first service platform that automates and routes customer and employee requests across email, chat, voice, social, and messaging; offers AI agents, Copilot, ticketing, knowledge management, analytics, QA scoring, and integrations for omnichannel support.
1 0
Free trial
Quickchat AI is a tool that enables businesses to build chatbots for various purposes using GPT-3 and without coding knowledge. It integrates with messaging apps and live chat software.
Quo is a business phone system that centralizes calls, SMS, voicemails, recordings, and contact history into shared inboxes. Sona AI handles 24/7 call answering, qualification and routing, with automated tagging, summaries, CRM integrations and analytics.
11 3
Free trial
- $25/mo
Chaport is an allāināone customer messaging platform that delivers live chat on websites, email, and messaging apps, 24/7 chatbot automation, a knowledge base, mobile sync, and extensive integrations to streamline sales, support, and marketing.
19 7
Freemium
- $29 - 39/mo
Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Realātime dashboards, workflow macros, coābrowsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.
11 3
1
Free trial
- $29/mo
Canny is a customer feedback management tool that centralizes user input, streamlines feature request tracking, and integrates with project management platforms. It helps teams make informed decisions and communicate updates through customizable roadmaps and changelogs.
13 6
Free trial
- $79/mo
Voiceflow enables teams to create, test, and deploy AIāpowered conversational agents across chat, voice, phone, and web without coding. Its visual editor, realātime collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.
15 5
Free
- $50/mo
Pylon is an AI-native support platform for B2B environments that automates communication and workflows across channels like Slack, email, and Teams. It enhances knowledge management and provides tools for account intelligence and ticket management, improving support efficiency.
Glassix is an AIānative, autonomous contactācenter platform that manages customer interactions across messaging, voice, and digital channels. It blends AIāhuman coāhandling, realātime insights, zeroāeffort onboarding, continuous deployment, and seamless integration for 24/7 service.
Delight.ai is an AI customer experience platform that offers hyper-personalized interactions, an AI concierge, and robust communication capabilities across channels like SMS and voice, enhancing customer satisfaction and streamlining support operations for various industries.
Twenty.com is an open-source CRM and SDK for building customizable CRM solutions, offering modular objects, fields, relations, and TypeScript tooling for technical teams to extend, integrate, and deploy custom applications.
Kore.ai Agent Platform delivers customizable AI agents for banking, healthcare, retail, and other industries. It includes multiāagent orchestration, engineering tools, extensive data connectors, noācode/proācode development, realātime observability, secure governance, and deployable on AWS, Azure, or GCP.
1 0
Free
Sendblue (iMessage for Business) provides an iMessage API and messaging platform for conversational marketing, sales outreach, and customer support, with multimedia support, automatic SMS/RCS fallback, automation tools, CRM integrations, compliance controls, and analytics.
Convoso is an AI-driven call center software offering predictive, preview, and manual dialing. It features campaign management, compliance tools, and integrates with CRMs to enhance contact rates across various industries like BPO, finance, and insurance.
3 1
Subscription
Responso is an AI-driven helpdesk tool for e-commerce that automates up to 70% of customer inquiries, streamlines communication across platforms, and simplifies returns and refunds, while providing comprehensive reporting for enhanced service efficiency.
0 1
Free trial
Secureframe automates security, risk, and compliance workflowsācollecting evidence, generating readiness reports, and continuously monitoring controls. It centralizes vendor and access data, provides remediation guidance and integrations, and supports CMMC, SOC 2, ISO 27001, HIPAA, PCI DSS.
Nofiltergpt is an AI chat tool that offers anonymous and unfiltered conversations. It ensures data security through local cloud storage and AES encryption, supports multiple languages, and provides a RESTful API for seamless integration.
2 1
1
Free trial
BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40āÆ% of tickets, while a copilot drafts replies and suggests knowledgeābase content. Builtāin automation updates CRM, processes refunds, and speeds response times.
Lightfield.app is an AI-native CRM that auto-captures all customer interactions and builds continuous account context. It generates pipelines, drafts outreach, and scores accounts to reduce manual data entry and prioritize sales actions.
LiveChatAI uses GPTā4o to transform a knowledge base into a chatbot that autoāresolves ~70āÆ% of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
HiJiffy Guest Communications Hub delivers realātime AI responses to guest inquiries across web, social media, and WhatsApp. It syncs with PMS to automate preācheckāin, key distribution, room updates, and virtual concierge services, reducing call volume and streamlining operations.
1 0
Freemium
- $109/mo
Kommunicate is a noācode AI customerāservice platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.
Teloz consolidates calls, chat, video, and fax into an omnichannel interface, automating routing with an ACD engine and tools like sentiment analysis. It integrates with CRM, offers realātime analytics, and supports multiādevice sync for efficient customer service.
BetterMode is a customer community platform that facilitates engagement and support by centralizing community tools. It features modular design, AI-powered search, advanced analytics, and seamless integration, promoting accessibility and enhancing customer relationships.
1 0
Free trial
- $49/mo
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
1 0
Freemium
- $99/mo
Phonely AI is an enterpriseāgrade voice platform that handles up to 1āÆmillion calls, automates booking and CRM updates, and offers 1,000+ humanālike voices. It transcribes, summarizes, and analyzes conversations in 100+ languages while meeting SOCāÆ2, GDPR, HIPAA, PCI, and CCPA.
0 1
Freemium
- $34.99
Flagright delivers AIādriven financial crime compliance with realātime transaction monitoring, automated case management, and dynamic risk scoring. Its noācode rule builder, scenario simulation, watchlist integration, and SAR/CTR filing streamline investigation workflows for banks and fintechs.
Unthread automates Slack support workflows, converting DMs, emails, and liveāchat into tickets for IT, HR, and CS teams. It offers AIāgenerated replies, a selfālearning knowledge base, SLA tracking, onācall management, analytics, and customizable, codeāfree API integrations with enterprise security.
Tactful centralizes customer messages from WhatsApp, Instagram, Facebook, email, SMS, and web chat into a single inbox. It provides noācode workflow builders, realātime analytics, AIādriven routine support, and API integration to boost efficiency and customer satisfaction.
1 0
Subscription
My AskAI integrates into helpdesk platforms, automatically answering up to 75āÆ% of tickets by learning from internal docs. It supports multilingual chat, live translation, intelligent escalation, Copilot drafts, insights, API customer data, with isolated encryption.
5 1
Subscription
- $199/mo