What is Birdeye?
Birdeye is an agent-based marketing platform for multi-location brands that uses supervised and autonomous AI agents to manage local presence.The platform provides review management and review generation across 200+ review sites and Google Business listings.
Listings optimization and local SEO workflows continuously update business listings to improve visibility, drive traffic, and increase leads.Social AI creates, schedules, and monitors posts across locations, while marketing automation builds and runs personalized email and SMS campaigns by location.
Search and insights tools deliver local search answers, reputation benchmarking, sentiment analysis, and location-level reporting.Integrations and APIs connect CRM, POS, PMS, EHR and 3,000+ apps to consolidate customer and location data into a unified inbox and automated workflows.
Birdeye details
- Data residency
- United States and European Economic Area (EEA)
- Stated compliance
- GDPR, HIPAA
Compliance as stated in Birdeye's own published documentation.
Birdeye tech specs
- Works with
- OpenAI / GPT
Birdeye pricing
SubscriptionPricing details aren't listed here — check the official pricing page below.
Verify on the official pricing page.
View plansBirdeye's key features
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Supervised and autonomous AI agents for managing local presence
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Review management and review generation across review sites and Google Business listings
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Listings optimization and local SEO workflows that continuously update business listings
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Social AI to create, schedule, and monitor posts across locations
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Integrations and APIs connecting CRM, POS, PMS, EHR and other apps to consolidate data into a unified inbox and automated workflows
Birdeye use cases
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Automate multi-location review management with Birdeye to monitor and respond to reviews across 200+ sites, send automated review requests via email/SMS, use supervised AI to draft personalized replies, and surface reputation and sentiment analytics to prioritize issue resolution and improve brand ratings
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Keep all location listings accurate and search-optimized by using Birdeye’s listings optimization and syndication to update hours, menus and contact data across directories, boost Google Maps/local search visibility, and use local search insights to identify and fix underperforming listings without manual effort
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Drive foot traffic and customer retention with location-based marketing automation in Birdeye—schedule social posts, run targeted email/SMS campaigns per location, manage customer conversations in a unified inbox with CRM integrations, and leverage autonomous agents to segment audiences and measure campaign impact
Birdeye user reviews
Would you recommend Birdeye?
Who is Birdeye for?
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Content creators
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Franchise owners
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Local store managers
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Customer experience managers
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Local seo managers
Birdeye FAQ
Is Birdeye free?
No. Birdeye is a paid product and requires a paid plan to use.
Is Birdeye safe to use?
Birdeye states GDPR and HIPAA compliance in its own published documentation. It has a substantial audience that is independently measured month to month.
What are the best alternatives to Birdeye?
The closest alternatives to Birdeye are AI Reviews, yext.com, IMAI, Business Profile Manager and Madison. You can compare them side by side in the alternatives section further down this page.
What does Birdeye do with my data?
Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in United States and European Economic Area (EEA).
Is there a mobile app for Birdeye?
Yes. Birdeye has a mobile app alongside its web version.
Which AI models does Birdeye use?
Birdeye is built on OpenAI / GPT. Which models you can reach may depend on your plan.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
