What is Birdeye?

Birdeye is an agent-based marketing platform for multi-location brands that uses supervised and autonomous AI agents to manage local presence.The platform provides review management and review generation across 200+ review sites and Google Business listings.

Listings optimization and local SEO workflows continuously update business listings to improve visibility, drive traffic, and increase leads.Social AI creates, schedules, and monitors posts across locations, while marketing automation builds and runs personalized email and SMS campaigns by location.

Search and insights tools deliver local search answers, reputation benchmarking, sentiment analysis, and location-level reporting.Integrations and APIs connect CRM, POS, PMS, EHR and 3,000+ apps to consolidate customer and location data into a unified inbox and automated workflows.

Birdeye pricing Subscription

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Birdeye's key features

Supervised and autonomous AI agents for managing local presence
Review management and review generation across review sites and Google Business listings
Listings optimization and local SEO workflows that continuously update business listings
Social AI to create, schedule, and monitor posts across locations
Integrations and APIs connecting CRM, POS, PMS, EHR and other apps to consolidate data into a unified inbox and automated workflows

Birdeye use cases

Automate multi-location review management with Birdeye to monitor and respond to reviews across 200+ sites, send automated review requests via email/SMS, use supervised AI to draft personalized replies, and surface reputation and sentiment analytics to prioritize issue resolution and improve brand ratings
Keep all location listings accurate and search-optimized by using Birdeye’s listings optimization and syndication to update hours, menus and contact data across directories, boost Google Maps/local search visibility, and use local search insights to identify and fix underperforming listings without manual effort
Drive foot traffic and customer retention with location-based marketing automation in Birdeye—schedule social posts, run targeted email/SMS campaigns per location, manage customer conversations in a unified inbox with CRM integrations, and leverage autonomous agents to segment audiences and measure campaign impact