What is Sendbird?
Delight.ai is an AI customer experience platform that specializes in delivering hyper-personalized interactions throughout the customer journey. The AI concierge feature allows businesses to tailor communication to individual needs, enhancing user satisfaction and engagement.
With the Sendbird communications API, Delight.ai supports a vast infrastructure capable of managing billions of conversations monthly, ensuring reliable performance. This tool is designed to facilitate seamless communication across various channels, including SMS and voice, making it ideal for industries like retail, travel, and financial services.
Its enterprise-grade AI agent capabilities empower organizations to efficiently address customer inquiries and optimize support operations. By integrating with existing systems such as Salesforce, Delight.ai enhances broader business messaging strategies, enabling companies to streamline operations and improve customer service efficiency.
Sendbird details
- Company
- SendBird, Inc.
- Built for
- Businesses and teams
- Stated compliance
- SOC 2, GDPR, HIPAA, ISO 27001
Compliance as stated in Sendbird's own published documentation.
Sendbird tech specs
- Works with
- OpenAI / GPT Anthropic / Claude
- Cloud
- AWS
- Integrations
- Slack Zendesk WhatsApp
Sendbird pricing
Free trialSendbird offers a free trial before requiring payment.
Verify on the official pricing page.
Start free trialSendbird's key features
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AI concierge feature
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Sendbird communications API
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Supports SMS and voice channels
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Enterprise-grade AI agent capabilities
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Integration with existing systems like Salesforce
Sendbird use cases
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Leverage Delight.ai to create hyper-personalized customer interactions for your retail business, ensuring that each communication is tailored to individual preferences, thereby boosting customer satisfaction and loyalty.
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Utilize the Sendbird communications API within Delight.ai to manage and facilitate billions of customer conversations monthly, supporting your travel agency's need for reliable and efficient communication across multiple channels like SMS and voice.
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Integrate Delight.ai with Salesforce to enhance your financial services' messaging strategy, streamlining operations and enabling your enterprise-grade AI agent to efficiently handle customer inquiries while optimizing support workflows.
Sendbird user reviews
Would you recommend Sendbird?
Who is Sendbird for?
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Customer service agents
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Business leaders
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Technology integrators
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Marketing specialists
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Sales professionals
Sendbird FAQ
Is Sendbird free?
Not permanently. Sendbird gives you a free trial, after which a paid plan is required.
Is Sendbird safe to use?
Sendbird states SOC 2, GDPR, HIPAA and ISO 27001 compliance in its own published documentation. Sendbird is operated by SendBird, Inc.. It has a substantial audience that is independently measured month to month.
What are the best alternatives to Sendbird?
The closest alternatives to Sendbird are 247.ai, BlandAI, Nextiva, Cognigy and Intercom. You can compare them side by side in the alternatives section further down this page.
Does Sendbird have an API?
Yes. Sendbird offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Sendbird?
Sendbird is built and operated by SendBird, Inc..
Which AI models does Sendbird use?
Sendbird is built on OpenAI / GPT and Anthropic / Claude. Which models you can reach may depend on your plan.
What does Sendbird integrate with?
Sendbird connects with Slack, Zendesk and WhatsApp.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
