Customer Conversation Management
The best 70 Customer Conversation Management AI tools - Free & Paid
Explore 70 AI for Customer Conversation Management
5
Gupshup provides a flexible AI tool for conversational experiences. Key features include Conversation Cloud, WhatsApp templates, and domain-specific models. It enables personalized customer interactions through two-way conversations, campaigns, bot creation, and multi-channel messaging across indus
Freemium
The OneContact Suit is an AI-powered cloud contact center software with various features and a worldwide partner network in over 40 countries.
Tactful AI is a customer engagement platform with multiple features to improve retention, optimize operations, and reduce costs.
Subscription
5
Kaizan is an AI-driven tool that enhances client relationship management by using advanced language models and conversational intelligence to detect risk, increase revenue, and provide insights for client retention and growth.
Waitlist
CustomerPing an AI-powered tool designed to simplify the process of monitoring online conversations for businesses seeking potential customers with relevant issues. By simply setting up preferences, receiving notifications, and engaging easily, businesses can streamline their customer discovery pro
Freemium
Kapture Self-Serve 2.0 empowers customers with an AI-driven knowledge base, bots for decision-making, and omnichannel support, while providing agents with tools for efficient ticket management and insights into customer interactions through advanced analytics.
Subscription
$18.95
5
Nextiva is an AI-driven platform transforming customer interactions by automating conversations across multiple channels. It offers unified support for voice, video, SMS, and more, reducing costs by up to 30% with automation for 90% of interactions.
Freemium
Intercom is an AI-powered customer service platform that streamlines support across multiple channels, automates query resolution, and enhances agent productivity. It offers insights for performance improvement and customizable workflows to scale customer service effectively.
Free trial
$20/mo per person billed annually
Chat Summary is an AI tool that generates chat transcript summaries using OpenAI's natural language processing technology.
Free trial
$0.00
Klink.cloud is a contact center platform that enhances customer engagement through unified communications, automated processes, and an omnichannel dashboard. It supports various industries by streamlining workflows and providing actionable insights into customer behaviors and preferences.
Free trial
$100/mo billed mo or $1000/yr billed annually
Kommunicate is an AI-driven customer service automation tool. It provides a Kompose chatbot builder, live chat, Dialogflow integration, and more. Enhances support with codeless bot creation, self-serve FAQ bots, NLP LLM, and integrates with major platforms for smooth communication and better custom
Free trial
$9.99/mo
5
Contakt Gen AI is a versatile conversational CRM tool driven by generative AI, catering to various industries. It provides advanced features like web Q&A support, sales assistance, smart chat agents, behavioral analytics, and messaging channel integration for enhanced customer engagements.
Subscription
Autoresponder.ai is a chatbot tool for automated messaging on popular platforms with features such as unlimited messaging and API/webhook connections.
Free
$59/mo
This product uses AI to personalize cold emails and LinkedIn messages for better conversion rates.
Free trial
$0
5
The Tiledesk AI tool offers various features for customer engagement and lead generation, including a free live chat chatbot, WhatsApp agent, unlimited Tiledesk live chat widget, no-code platform with pre-built templates and custom chatbot builder.
Freemium
$29 per team member/mo
5
Re:amaze is an integrated customer service solution offering live chat, helpdesk, chatbots, and video calls. It features push campaigns, AI responses, customizable FAQs, real-time monitoring, and enhances efficient interactions for high customer satisfaction.
Free trial
OneTone.ai is an AI-powered platform designed to improve communication and decision making for customer-focused companies with small business needs.
Free trial
$19/mo
JustReply is a customer support tool that integrates with Slack and offers features like ticket management, live chat, email, voice, and video support, as well as customizable templates and a minimalist inbox.
Subscription
$50 to $100/mo
Talkforce AI automates customer service using AI-driven voice agents to handle routine inquiries, appointment scheduling, and reservations. It offers 24/7 support and integrates with existing systems, enhancing operational efficiency while allowing staff to focus on personalized service.
Freemium
$0
5
Chaport: Customer Messaging Tool for Businesses - Automated Sales Interactions, Live Chat, Chatbots, Omnichannel Support & Seamless Integration.
Free trial
€ 2000/mo
Certain is a comprehensive conversational AI solution for e-commerce businesses that enhances revenue, growth, and customer experience through Shopify integration and proprietary conversational AI.
Free trial
$40/mo
The platform provides a suite of tools to create and manage an AI assistant with natural language processing, machine learning, and conversational AI features that can automate tasks like scheduling meetings and answering customer queries.
Freemium
$0
ChatClient is an advanced AI tool that enables businesses to design personalized chatbots for customer support, lead generation, and user engagement. Its features include customization, data training, and smooth integrations, resulting in enhanced operational efficiency and increased customer satis
Free trial
$0
5
Mava is a versatile AI-powered customer support tool tailored for communities. It efficiently manages public and private queries from a unified interface.
Freemium
$0/mo
5
Teloz is an AI-driven cloud contact center solution offering inbound and outbound capabilities, CRM integration, advanced virtual agents for self-service, and support for mobile and video communications, enhancing efficiency and customer satisfaction across various industries.
Free trial
$0/mo
5
Uchat is an automation platform that streamlines customer engagement across 12+ social media channels, featuring an intuitive drag-and-drop builder, AI responses, email automation, and human agent integration for enhanced support and e-commerce operations.
Free trial
Copilot AI is an innovative generative tool that provides data-driven insights and visualizations through conversational interactions. It boosts collaboration, accelerates decision-making, and excels in understanding customer issues, quantifying results, and predicting business impact with secure i
Free
5
Winggg is an AI conversational tool that offers features like creating messages, sprucing up profiles, and breaking the ice politely to help users start successful conversations and even lead to dates.
Free trial
$9.99/mo
Tool Description: mtalkz is an AI-powered communication platform providing SMS, WhatsApp, RCS, voice, and email services. It enables effective customer engagement through features like OTPs and interactive WhatsApp Business API, expanding reach and increasing revenue opportunities with ease. (2 lin
Freemium
$17/mo
3.8
Chatflow is a powerful chatbot tool for businesses to improve customer support and increase conversions. It integrates easily into websites and offers customized solutions for various industries.
Freemium
NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamline customer interactions and improve support efficiency.
Free trial
Spectrm is a conversational marketing automation platform that uses AI to create chatbots for messaging channels like WhatsApp and Facebook Messenger, enabling personalized customer engagement and driving sales through tailored interactions and audience segmentation.
Freemium
5
Symbl.ai is an AI platform that enables real-time engagement and prediction in virtual conversations through features such as topic detection, sentiment analysis, automated summarization, call and progress analysis, and more.
Freemium
$49/mo
5
Zipchat is a chatbot AI tool that allows users to create a custom chatbot for their website in less than 30 seconds, providing accurate bot responses and advanced scrape technology to increase customer satisfaction and boost sales.
Free trial
$350/mo
5
Conju is an AI tool that boosts customer engagement by texting back missed calls and handling appointments efficiently. It qualifies leads in real-time, tracks conversations, and simplifies task management for industries like locksmithing and automotive services.
Free trial
$9.99/mo
Cloodot is an AI-powered customer experience platform unifying multiple channels for fast response, segmentation, and analytics. It facilitates timely follow-ups, automates campaigns, and delivers personalized bulk messages for efficient customer engagement and lead generation.
Free trial
$29/mo
Clerk Chat is a versatile business messaging platform optimizing communication through custom contact groups and intelligent conversations. Its Clerk Assistant feature excels in customer interactions across industries like real estate and government, providing security features and regular updates
Freemium
5
Glassx is an AI-driven communication platform unifying inboxes, deploying chatbots, and leveraging advanced AI to streamline conversations across multiple channels. It enhances customer experience by providing efficient message triage, cross-channel consistency, and personalized chatbot interaction
Free trial
$0/mo
Versational™ is an AI-driven conversational platform for insights, action, and feedback.
Free trial
$49/mo billed annuallyor $59/m
Chatbees is an AI customer support automation tool that integrates with ticket systems, reduces resolution time, builds private knowledge bases, and categorizes tickets automatically, enhancing support efficiency and customer satisfaction.
Free trial
$20p per call + telecoms fees 15p per call
Infinity Call Analytics Software enhances businesses by extracting valuable insights from customer calls. It bridges call data with customer journeys, utilizing advanced features like Smart Match to optimize campaigns, boost sales strategies, and enhance overall customer experiences for higher ROI.
Freemium
ChatbotBuilderAI enables users to create customizable chatbots for various channels, automating customer service and enhancing communication. It features app integrations, analytics, and natural language processing for improved user interactions and streamlined operations.
Free trial
$0/mo
ChatSimple AI is an autonomous chatbot that captures leads and engages customers 24/7 in over 175 languages without any coding needed. It improves lead generation, customer satisfaction, and provides insights into user behavior.
Freemium
$190/year
AIChatbot is an AI-powered customer service tool that allows businesses to create a custom chatbot to instantly resolve support inquiries and boost sales, while saving costs and improving business insights.
Freemium
$49 per user/mo
Client Hub is a cloud AI tool for accounting firms, boosting client communication and task management. Key features include QuickBooks/Xero integration, automated email responses, secure messaging, and intuitive dashboards for enhanced efficiency and client satisfaction.
Free trial
Chat AI GPT is a conversational AI tool that automates customer interactions, providing instant responses and support across various domains. It enhances operational efficiency and continuously learns from new data to improve interaction quality.
Free
5
toma simplifies phone call automation, smoothly integrating with existing systems. It efficiently manages 24/7 calls using custom demos, easy onboarding, and offers control over fallbacks and interventions, ultimately improving call quality for better customer experiences.
Free
$10/user/mo
Chat Breezes is a versatile AI tool that combines social commerce and messaging, simplifying sales and support across social platforms. It offers order management, customer insights, marketing strategy enhancement, personalized interactions, segmentation, centralized inbox, and actionable analytics
Free trial
5
Fixitai is an AI tool that analyzes customer conversations in over 500 languages, offering real-time coaching, reducing sales cycles, and enhancing agent performance. It integrates with multiple platforms to deliver personalized customer interactions.
Freemium
The Solidroad Conversation Simulator is an AI-driven tool that facilitates realistic training conversations for customer-facing teams. It provides instant feedback, personalized coaching, and accelerates proficiency by 50%. Suitable for BPOs, technology, and retail industries, it prepares reps to e
Free trial
Agent4 is a 24/7 AI-powered virtual agent tool for businesses providing exceptional phone support with advanced features such as custom interactions, real-time responses, summarized voicemails, and robocall filtering.
Freemium
5
Uib is an AI tool for managing conversational experiences across channels. It features an omnichannel messaging API, an NLP-agnostic chatbot builder, and a marketplace for cloud connectors, enhancing customer engagement in various industries.
Subscription
5
The Tekst AI AI tool enhances customer service by automating support issues, analyzing language and sentiment, and integrating with CRMs for data insights.
5
Cape is an AI tool that streamlines customer service and marketing functions through automated sales prospect data management and enhanced due diligence. Featuring a user-friendly chat interface and no-code workflow automation, it improves data accuracy and drastically reduces task completion times.
Subscription